Sunrun
Orange County, CA, USA
Overview: The District Performance Manager (DPM) is a key leader within the Performance Operations Group. The DPM will be responsible for managing the Solar Performance teams within a specific region and is instrumental in the creation and implementation of the regional strategy. Responsibilities: Manage and direct the inspection and performance technicians within your district Set and manage goals with technicians to improve overall district performance Work with technicians to manage truck stock and vehicle policy compliance Ensure technicians are closing out work orders and updating all necessary systems with appointment details Maintain backlogs within SLA specified by management Maintain a reschedule rate of less than 5% and drive accountability with technician Ensure technicians are compliant with our RMA procedures Train technicians on policy changes and ensure 100% policy compliance Onboard new technicians on company and department policies...