Zoomo is a provider of electric bikes accessed via subscription models to help gig workers in the food delivery industry. Zoomo's high-quality LEV (light electric vehicle) range includes e-Bike, e-Moped, and e-Cargo options. Zoomo plans to use the funding to add new corporate categories such as parcel, mail, and grocery deliveries that its bikes can be used for as well as other models better suited for individual consumers.


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Focus: Mitigation or Adaptation

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Climate Solutions

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Revolutionizing delivery with eco-friendly electric bikes for gig workers and corporate logistics.

ABOUT ZOOMOAt Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.About the Role:Are you a skilled mechanic with a knack for customer interaction? As a customer facing Repair Mechanic in Birmingham, you'll be the face of our workshop, providing expert repair services to our valued courier riders. You'll manage appointments, handle walk-in repairs, and may occasionally provide roadside assistance. If you combine exceptional mechanical skills with outstanding customer service abilities and thrive in a dynamic environment, this is the perfect opportunity to make a real impact. We have multiple roles for both Junior &amp; Senior Mechanics! Key Responsibilities:Customer Service &amp; Workshop Operations:<ul> <li>Serve as the first point of contact for customer repair and maintenance requests, providing friendly and efficient service.</li> <li>Manage the daily appointment calendar, scheduling repairs and communicating effectively with customers.</li> <li>Diagnose and repair a wide range of e-bike and e-moped issues, providing clear explanations and solutions to customers.</li> <li>Perform high-quality repairs and maintenance, ensuring customer satisfaction and vehicle safety.</li> <li>Process repair invoices and handle customer queries professionally.</li> </ul><ul><li>May be required to attend to occasional roadside assistance requests. </li></ul>Technical Expertise &amp; Workshop Support:<ul> <li>Maintain a strong understanding of e-bike and e-moped mechanics and repair procedures.</li> <li>Stay updated on the latest industry best practices and technical advancements.</li> <li>Assist with workshop organisation and maintain a clean and safe working environment.</li> <li>Collaborate with the Head Mechanic and other team members to ensure efficient workshop operations.</li> </ul>Requirements<ul><li>Proven experience as a bicycle mechanic with strong diagnostic and repair skills (e-bikes and/or e-mopeds a bonus).</li></ul><ul> <li>Excellent customer service and communication skills, with the ability to explain technical issues clearly to non-technical individuals.</li> <li>Strong problem-solving skills and the ability to think on your feet.</li> <li>Ability to manage your own workload and prioritise tasks effectively.</li> <li>A valid driving licence and a clean driving record (may be required).</li> <li>A proactive and positive attitude with a genuine desire to help customers.</li> <li>Knowledge of workshop safety procedures.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul><li>Working with a switched-on team that strives to make the streets greener and serve the rider</li></ul><ul><li>Annual Salary £26,732 to £32,387 (pro rata for part time and depending on experience)</li><li>Fast growth and career progression</li><li>Global and country-specific benefits packages/perks</li><li>Monthly team outings &amp; events</li><li>Free e-bike subscription</li><li>Annual learning and development allowance</li><li>Mental wellbeing support </li></ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Bicycle Mechanic (part-time)

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.The Role We are seeking an experienced Bicycle Mechanic with expertise in electric bike repair to join our team on a permanent full time basis, and be the face of Zoomo at our Melbourne location! The successful candidate will work in a hybrid role; leading our store's retail Front of House - helping our riders get onboarded and giving them the skills they need to get riding, and using their technical expertise in the Back of House workshop to service and repair bikes, ensuring they are safe, reliable, and performing at their best. This role will require a reliable and confident self-starter who enjoys making an impact, working as a part of a team, and bringing the energy! The successful individual will report into our City Operations Manager of Melbourne.Your main responsibilities will include: <ul><li>Ensure our riders have a seamless in-person support experience</li><li>Take our riders through their onboarding process and all safety requirements</li><li>Help our riders troubleshoot any issues they may experience</li><li>Perform repairs and maintenance on Zoomo's e-bikes, including but not limited to: replacing batteries, motors, controllers, wiring, brakes, drivetrain components, and suspension systems.</li></ul><ul><li>Utilize specialized tools and equipment to perform advanced repairs, such as wheel truing, headset adjustments, and frame alignment.</li><li>Communicate effectively with customers, answering questions and providing recommendations on bike maintenance, repair, and upgrades.</li><li>Keep accurate records of all work performed on bicycles, including detailed notes on parts and labor.</li><li>Maintain a clean and organized workshop, ensuring that tools and equipment are in good condition and properly stored.</li><li> Work closely with the City Operations Manager (who is primarily based in Sydney) to work on continuous process and operational improvements to ensure the store and team's success.</li></ul>Depending on the level of experience, we have a competitive full time salary on offer for this position ranging between $50,000 - $65,000 per annum + a load of other company benefits and perks!Requirements<ul><ul><li>Ability to work full time with valid Australian working rights</li><li>Experience with e-bikes and their electrical components i.e. lithium-ion batteries</li><li>Experience in a retail or customer facing operational environment</li><li>Fantastic communication and customer service skills</li><li>Strong organisational skills and ability to handle multiple responsibilities and tasks</li><li>Comfortable working with tools and software</li><li>Excellent attention to all the little details, with great pride in the quality of work</li><li>A natural team player, humble and willing to get their hands dirty, helping others</li><li>A passion for bikes or cycling</li></ul></ul>Benefits<ul> <ul><li> Free bike use - access to your very own Zoomo e-bike to use, free!</li></ul> <ul> <li> L&amp;D - Learning &amp; Development Allowance and Leave Days to invest in your personal career growth</li> <li> Extra Annual Leave days - "Zoomo Days" as a reward for your tenure</li> <li> Wellbeing - Access to free and unlimited well-being support and professional counselling</li> <li> Discounted Health Insurance - access to a discounted corporate rate for private health</li> <li> Paid Parental Leave - A Zoomo funded scheme to support new parents</li> <li> Employee Referral Program - to reward you for helping us hire other Zoomers!</li> <li> Regular Social Events - a dedicated "Joy Committee" who organise fun team events like pub feeds, team drinks, bowling etc!</li> </ul> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

E-Bike Mechanic

Bicycle Mechanic

ABOUT ZOOMOAt Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.About the Role:The e-bike mechanic is a critical, customer-facing role at Zoomo, directly fuelling our operational success. We are looking for a customer-obsessed problem solver who demonstrates a high level of drive, commitment and a proactive work ethic. You will be the essential link ensuring our customers have a seamless and exceptional experience. The work will primarily involve performing maintenance, repairs and diagnostics, both at Zoomo service sites and on-location at customer premises.Key Responsibilities:<ul><li>Safety inspection of e-bikes at customer sites and documentation of checks on Zoomo systems.</li><li>Repair and servicing of bikes to the highest of standards as expected by Zoomo.</li><li>Diagnose required services, fault find and service Zoomo e-bikes to enable them to return to the rider in a safe and fully operational condition.</li><li>Perform inspections on available fleet and returns to ensure no cosmetic damage, all electronics components and other essential components are fully functioning.</li><li>Ensure that the workshop is kept tidy and in tip-top shape.</li><li>Promote our values when interacting with riders and suppliers.</li><li>You will serve as a Zoomo ambassador and on-site representative at our customer locations, ensuring our brand and product are consistently presented to the highest standard.</li></ul>Requirements<ul><li>Required:</li><ul><li>Experience working as a bike mechanic (electric or not), we are willing to consider candidates coming from other fields such as car or motorcycle mechanics.</li><li>Ability and drive to work independently with little or no direct supervision</li><li>Flexibility to work shifts and remotely in different sites</li><li>To be able to work as part of a team, collaborating with the Zoomo teams worldwide</li><li>A passion for bikes!</li></ul><li>Nice to have:</li><ul><li>Cytech Level 2 bicycle mechanics training or equivalent would be ideal but not essential.</li><li>A full UK driving licence and a motorbike licence and/or CBT</li><li>Working knowledge of how bikes are assembled and repaired</li><li>Familiarity with all types of bikes and accessories</li><li>Experience with e-bikes or lithium ion batteries</li><li>Relevant industry experience (cycling, food delivery, mobility, technology)</li></ul></ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul><li>Working with a switched-on team that strives to make the streets greener and serve the rider</li></ul><ul><li>Annual Salary £29,087 to £33,425 (depending on experience)</li><li>Fast growth and career progression</li><li>Global and country-specific benefits packages/perks</li><li>Monthly team outings &amp; events</li><li>Free e-bike subscription</li><li>Annual learning and development allowance</li><li>Mental wellbeing support </li></ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

En Zoomo, nuestra visión es transformar cada kilómetro urbano hacia los Vehículos Eléctricos Ligeros (LEVs). Somos la plataforma líder mundial para acceder a bicicletas eléctricas de uso profesional, operando en Europa, el Reino Unido, Norteamérica y Australia.En solo cuatro años, con un equipo internacional de más de 200 personas, hemos ayudado a convertir millones de kilómetros urbanos a LEVs mediante el despliegue de las mejores bicicletas eléctricas para reparto y el desarrollo de un software líder en gestión de flotas. Los vehículos de Zoomo son utilizados por los principales actores en los sectores de entrega de comida, abarrotes y paquetería. Entre nuestros socios se encuentran UberEats, Amazon, JustEat Takeaway, DoorDash, FedEx y muchos más.Únete a un equipo de alto rendimiento que quiere liderar el camino hacia ciudades neutras en carbono.Reportando al Mecánico Senior, desempeñarás una labor crucial para las operaciones en Barcelona. Tus tareas: <ul><li>Montar y reparar bicicletas eléctricas.</li><li>Contribuir a la mejora continua de nuestros procesos y servicios.</li><li>Realizar controles de calidad para garantizar la seguridad de todas las bicicletas.</li><li>Proporcionar un servicio excepcional a los usuarios y ayudar en la incorporación de nuevos clientes.</li><li>Evaluar los daños y reparar las bicicletas con los más altos estándares</li></ul>Requirements<ul> <li>¡Te apasionan las bicicletas!</li> <li>Motivado y capaz de trabajar en equipo y de forma independiente. </li> <li>Eres flexible (trabajando en las instalaciones del cliente y pudiendo viajar a otras ciudades). </li> <li>Sabes gestionar tu tiempo, priorizar sus tareas, te gusta trabajar bajo presión y sabes manejar el estrés.</li> <li>Tienes carnet de conducir (para conducir nuestras furgonetas y transportar bicicletas por la ciudad). </li> <li>Conocimiento y experiencia en el montaje, mantenimiento y reparación de todo tipo de bicicletas y accesorios.</li> <li>Tienes al menos 2 años de experiencia como mecánico de bicicletas (eléctricas o no) en el sector del ciclismo o la movilidad.</li> <li>Tienes buenas aptitudes de atención al cliente (se valorará la experiencia en un puesto de contacto con el cliente, por ejemplo en una tienda de bicicletas).</li> <li>Se valorará la experiencia en reparación de componentes de bicicletas, aunque no es imprescindible.</li> </ul>BenefitsLe ofrecemos la oportunidad de formar parte de un equipo a la vanguardia de la electrificación mundial, entre otras cosas:<ul> <li>Un salario base de 18.000 euros al año y beneficios adicionales.</li> <li>Jornada a tiempo completo</li> <li>Paquetes de beneficios globales y específicos de cada país</li> <li>Conozca nuestro producto utilizando una de nuestras e-bikes</li> <li>Apoyo al bienestar mental</li> </ul>Zoomers representa actualmente a 45 nacionalidades y celebramos la diversidad y la inclusión con igualdad de oportunidades para todos.#LI-ONSITE

Técnico / Reparador de Bicicletas

ABOUT ZOOMOAt Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities. The RoleIn this role you will be working in a multidimensional set-up mainly as our front of house being a brand ambassador for Zoomo, ensuring the highest level of customer service and informing our customers the specs of our awesome e-bikes. But you will also be working as a Mechanic ensuring we deliver the best quality electric bikes to our customers and making sure processes and procedures are followed.At Zoomo we seek people who are fun, energetic, customer friendly and hard working. We’re looking for a customer obsessed problem solver. This role is exceptionally important; you’re the face of Zoomo and pillar of our day to day service and maintenance operation. We sell complicated products, you need to be comfortable explaining the technical aspects of a bike to customers as well as the financial aspects of our rent. On top of that you perform basic repairs on our bikes and work closely with our mechanic team to ensure best in class quality of our product.Responsibilities<ul> <li>Provide accurate information to customers (e.g. product features, pricing and after-sales services) and answer customers’ questions about specific products/services</li> <li>Build, repair and servicing of bikes to the highest of standards as expected by Zoomo, this includes diagnose required services, fault find and actual mechanic repair of Zoomo e-bikes to enable them to return to the rider in a safe and fully operational condition</li> <li>Support our efforts to recover lost and stolen bikes</li> <li>Ensure our riders have an awesome and seamless in-person support experience</li> <li>Walk riders through the on-boarding process and help existing riders troubleshoot any issues they experience</li> <li>Meet store sales targets in collaboration with the rest of the team</li> <li>Our data is important! Complete store administration and ensure compliance with policies and procedures</li> <li>Maintains store H&amp;S compliance and housekeeping standards including visual marketing and merchandising of store </li> <li>Improve brand awareness and support marketing activities through Berlin to grow our customer base</li> <li>Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.</li> </ul>RequirementsCandidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.<ul> <li>Proven work experience as a (Bike) Mechanic or similar role</li> <li>Driving Licence</li> <li>You’re willing and enthusiastic about selling our product to potential riders and ideally have a track record of achieving sales targets.</li> <li>Professional or personal experience in technical field and ideally repairing bicycles including motorbikes, e-mopeds or even cars</li> <li>Familiarity with consumer behavior principles, you’re a cool and calm operator; diffusing heated situations and turning irate customers into Zoomo promoters is your cup of tea</li> <li>Excellent communication skills, capable of building trusting relationships</li> <li>Interest and knowledge in mobility, micro mobility or with e-bikes</li> <li>You’re able to quickly and efficiently problem solve and troubleshoot - if you don’t know the answer, you know where to look and who to ask</li> <li>Strong organization skills and the ability to multi-task is key</li> </ul><ul> <li>Has fun and enjoys working in a collaborative environment</li> <li>Fluent communicator in English (B2 or higher) as well as any other language e.g. Hindi/German considered a big plus</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>13,50€ - 15€ per hour, depending on experience</li> <li>Contribution to public transport and budget for personal tools/hardware</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Bicycle Mechanic (f/m/d)

Chez Zoomo, notre vision est de faire passer chaque kilomètre urbain aux véhicules électriques légers (LEV). Zoomo est la première plateforme mondiale d'accès aux vélos électriques à usage professionnel. Nous opérons en Europe, au Royaume-Uni, en Amérique du Nord et en Australie.En 4 ans, avec une équipe internationale de plus de 200 personnes, nous avons contribué à la transition de millions de kilomètres urbains vers les LEV en déployant les meilleurs vélos électriques de livraison et en développant un logiciel de gestion de flotte de premier plan. Les véhicules Zoomo sont utilisés par des acteurs majeurs dans les segments de l'alimentation, de l'épicerie et de la livraison de colis. Nos partenaires incluent UberEats, Amazon, JustEat Takeaway, Doordash, FedEx et bien d'autres.Attendez-vous à rejoindre une équipe performante qui souhaite mener la charge vers des villes neutres en carbone.LE POSTE Nous sommes une startup en pleine croissance dans la livraison du dernier kilomètre, à la recherche d’un·e mécanicien·ne e-moto hautement motivé·e pour entretenir notre flotte et accompagner nos livreurs partenaires. Si vous êtes un·e technicien·ne minutieux·se, passionné·e par les technologies de véhicules électriques et doté·e d’un esprit positif, ce poste est fait pour vous ! Rémunération attractive, équipe au top, et l’opportunité de participer à la transformation du transport urbain. Vos missions :<ul> <li>Entretenir et réparer les véhicules de nos clients : aujourd’hui principalement des vélos électriques (environ 90 % de l’activité), avec une montée en charge progressive des scooters électriques (objectif : 80 % du temps de travail dédié aux scooters d’ici 1 à 3 mois)</li> <li>Offrir un service client de qualité à nos coursiers partenaires</li> <li>Diagnostiquer rapidement et efficacement les pannes techniques</li> <li>Garantir la qualité des réparations selon nos standards élevés</li> <li>Travailler dans un environnement dynamique et stimulant </li> </ul>Votre profil : <ul> <li>Expérience confirmée en tant que mécanicien moto, idéalement sur des scooters électriques</li> <li>Solide compétence en mécanique et esprit de résolution de problèmes</li> <li>Excellentes compétences en communication et relation client</li> <li>Intérêt marqué pour la mobilité électrique et la durabilité</li> <li>Attitude positive, esprit d’équipe, envie de progresser</li> </ul>Requirements<ul> <li>Minimum 2 ans d’expérience en mécanique (une expérience avec les véhicules électriques est un plus, mais pas indispensable)</li> <li>Excellentes compétences en diagnostic et dépannage</li> <li>Rigueur et sens du détail</li> <li>Orientation client, bon relationnel</li> <li>Adaptabilité, sens de l’organisation, travail en équipe</li> <li>La maîtrise de plusieurs langues est un plus</li> <li>Conditions physiques : capacité à soulever/manipuler les véhicules et à rester debout longtemps</li> </ul>BenefitsNous vous offrons la possibilité de faire partie d'une équipe à la pointe du progrès en matière d'électrification dans le monde :<ul> <li>Participez à une aventure au cœur de la transition énergétique mondiale</li> <li>Salaire de base : 27,000€</li> <li>Avantages globaux et spécifiques au pays</li> <li>Sorties et événements d’équipe mensuels</li> <li>Accès gratuit à l’un de nos vélos électriques pour vos trajets personnels</li> <li>Budget annuel pour la formation et le développement personnel</li> <li>Accès à un soutien en santé mentale</li> </ul>Zoomo, c’est une équipe de 45 nationalités, et nous sommes fiers de promouvoir la diversité et l’inclusion avec des opportunités égales pour tous.#LI-ONSITE

Zoomo

Company Description

Sectors

Climate Solutions

Email me jobs from Zoomo

Sectors

Climate Solutions

Email me jobs from Zoomo