Refurbed operates as an online marketplace for refurbished products in the german-speaking world. It sells renewed phones, laptops and tablets which are up to 40% cheaper and 100% more environmentally friendly than their brand-new, store-bought counterparts. Refurbed devices are renewed through a 40-step process, making them look like new and function like new. On top of that, each device comes with at least a 12-month guarantee. The company was founded in 2017 and is headquartered in Vienna, Austria.


<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>As a B2B Sales Associate, you will take ownership of our sales strategy and provide crucial support to your colleagues in operational tasks such as customer relationship management. WHO YOU ARE:  <ul><li>You completed your university education with a strong focus on business, sales or a similar field</li><li>You have at least 1 year of relevant work experience in sales, including proactive outreach (e.g. cold calls)</li><li>You really enjoy talking to different people</li><li>You work very customer oriented and know how to make customers happy</li><li>You want to take over responsibility and do not easily get frustrated from setbacks</li><li>You are ambitious and enjoy supporting your team members</li><li>You are fluent in German and English (Italian is a plus but not a must)</li></ul>WHAT YOU'LL DO: <ul><li>You take over the responsibility for all sales channels</li><li>You develop new sales strategy to generate more leads</li><li>You conduct proactive outreach via Cold Calls/ Cold Mails etc.</li><li>You work on our online communication strategy and on (post-)sales B2B inquiries</li><li>You conduct Feedback tasks (e.g. via Feedback Calls) to improve the sales process</li><li>You work on new after sales strategies to improve the return process and customer happiness</li><li>Together with your colleagues you support customers with after sales/ warranty issues</li><li>You will join a small, motivated and dynamic team that works very independently and hands-on</li></ul><div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

B2B Sales Associate (f/m/x)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>For our Talent Acquisition team, we are looking for a Senior Recruiter (m/f/x). In this position, you will be a sparring partner to Hiring Managers across various business units from Commercial to Product &amp; Analytics Teams.This role offers a unique opportunity to contribute to our talent acquisition efforts while providing the potential for a long-term, permanent position based on performance and business needs.WHO YOU ARE<ul><li>You have at least 3-4 years of experience in full-cycle recruitment in a variety of roles ranging from associate to executive levels.</li><li>You enjoy leadership hiring and have prior experience in hiring for roles all the way up to the Heads/Directors of Departments.</li><li>You are structured and consider metrics to be essential for streamlining processes.</li><li>You love tracking recruiting activities and working in an OKRs environment.</li><li>You are familiar with sourcing candidates using different platforms (e.g. Linkedin) and provide a solid knowledge of sourcing techniques.</li><li>You are a candidate experience enthusiast and are up-to-date with the newest &amp; best approaches to provide an excellent journey.</li><li>You are fluent in English. German is a plus.</li></ul>WHAT YOU'LL DO<ul><li>You will work as a recruiting expert independently working on roles across various levels.</li><li>You will work collaborative with a team of talented recruiters to continuously share knowledge and improve our strategies.</li><li>You will coordinate kick-off meetings with leaders, decide on the appropriate search strategy, conduct interviews and drive a data-driven decision-making process together with them.</li><li>You ensure a first-class candidate experience by providing timely feedback and transparent communication throughout the whole recruitment process.</li><li>You are keen to further develop and strengthen refurbed's candidate experience.</li><li>You are aware of common hiring biases and are action-driven in coping with them to achieve a competency-based hiring process.</li><li>You support or take the lead for further HR projects (e.g. hiring events, interview trainings, etc ...).</li></ul>  <div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

Senior Recruiter (6-Month Term with Potential for Permanent Placement)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>As a CRM Trainee in our Marketing department, envision yourself as a creative problem solver with a background in marketing or communications, fueled by a passion for customer communication and a drive to contribute to our overall success.WHO YOU ARE:  <ul><li>You completed your university education with a strong focus on marketing and/or communications or have equal work experience</li><li>You have had first experiences/internships in Marketing, experience in email marketing is a plus but not a must</li><li>You are a creative problem solver with strong analytical skills</li><li>You have a passion for communication and you understand how it can improve our customers’ happiness and brand affinity.</li><li>You want to grow fast and take on responsibility</li><li>You care about the world and want to join great colleagues in making a difference</li><li>You are fluent in English, German is a plus but not a must</li><li>Experience with CRM or Data Management tools is appreciated</li></ul>WHAT YOU'LL DO: <ul><li>You manage all direct customer communication channels across multiple tools and platforms (e.g. email, onsite, messenger, etc.) together with our Senior CRM Managers</li><li>You identify and define relevant existing customer segments and develop targeted promotions</li><li>You work on automating customer communications to ensure the right message reaches the right customer at the right time</li><li>You identify, set up and evaluate A/B tests to improve our Email performance</li><li>You continuously analyze the performance of your channels and derive strategies for the entire customer life cycle</li><li>You coordinate cross-departmentally to generate and plan our communications’ content</li><li>You collaborate with our Customer Service department to make sure our customers are happy</li></ul><div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

CRM Trainee (f/m/x)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>For our Purchase/Payments team we are looking for an experienced Sr. Frontend Engineer (f/m/x) who knows Vue.js. A strong Vue.js experience writing component-based frontend applications is required.Together with you and your talent, we want to make consumption sustainable and build the leading marketplace for refurbished products in Europe. Join us on our mission! #TalentForFuture WHO YOU ARE<ul><li>Several years of experience in building Single Page Web Applications using Vue.js framework</li><li>Excellent knowledge of JavaScript (ES6) features, patterns and best practices with strong expertise in Vue.js</li><li>Profound understanding of basic web development technologies like HTML, CSS/SCSS</li><li>Experience with UI frameworks such as Tailwind and Bootstrap</li><li>Knowledge of cross-browser development and browser compatibility</li><li>You work independently and are goal-oriented</li><li>You have a formal education in computer science or equivalent experience</li><li>Your English is excellent</li><li>You are located in one of the European time zones</li></ul> WHAT YOU'LL DO<ul><li>Learn our tech stack and become an effective member of the team</li><li>Develop modern web applications that will be seen and used by millions of users</li><li>Ensure a high-quality code base</li><li>Keep an eye on the interface performance</li><li>Work together with product management and other teams</li></ul> ADDITIONAL FACTORS WE APPRECIATE<ul><li>Experience with statically typed programming languages (ideally TypeScript or Go)</li><li>Experience with Testing in JavaScript (Cypress, Jest or Mocha)</li><li>Worked in Agile work environment (Scrum or Kanban) before</li></ul><div style="display:none;"><div><div> </div><div> </div><div> </div><div> </div><div> </div></div></div><div style="display:none;"><div><div> </div><div> </div><div> </div><div> </div><div> </div></div></div><div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

Senior Frontend Engineer (f/m/x)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>We work in cross-functional squads &amp; believe in a product-led growth strategy, where each squad owns a part of the user experience/problem. Our UX research team, however, is working across squads and aims to provide the squads with valuable user and market feedback to excel. With a high focus on end-customer happiness and retention we are looking for a UX lead that can help lead our UX research team to bring the biggest impact for our business and our customers. In this role, you will be at the helm of our exceptional UX research team, shaping processes and refining best practices related to user and market research. Collaboration across departments will be key, as you and your team would be responsible for documenting and spreading our insights throughout the entire organisation. Your work will empower company leadership, especially the Product and Strategy teams, by providing them with informed insights to make strategic decisions and continually refine their departmental strategies. #TalentForFuture Who you are<ul><li>Mentor and Team Builder: With a minimum of 2 years of experience, you excel at mentoring and coaching UX team, nurturing their talents and fostering a collaborative, growth-oriented environment</li><li>Research Methodologies Expert: You are well-versed in a wide array of UX research and validation methodologies, tools, and techniques. Your deep understanding enables you to navigate complex user problems with precision and creativity and speeds up detecting opportunities that match user's and business needs</li><li>Effective Communicator: Your strong communication skills allow you to articulate research findings clearly and collaborate seamlessly with cross-functional teams, ensuring that insights are integrated effectively into the product development process</li><li>Data-Driven Decision Making: You have a proficiency in data analysis to extract actionable insights from research data. You also have a strong understanding of key performance indicators and metrics relevant to UX research</li><li>Empathetic Leader: You embody radical candor in your feedback, demonstrating empathy and leading by example. Your approach fosters a positive and supportive team dynamic</li><li>Hands-On Innovator: A hands-on leader, you are not afraid to dive into the work yourself when necessary, setting a high standard for quality research within a fast-paced environment</li><li>Creative Problem Solver: Your ability to think creatively and explore innovative solutions allows you to balance the demands of rigorous research within a dynamic, high-speed work environment</li><li>Strategic Thinking: You have the ability to align UX research with the organization's business goals and objectives. You can also create a strategy for the UX research team that fosters growth and innovation. Your team’s work would directly facilitate decision-making in several teams, in different phases of product development</li><li>Stakeholder management: You are skilled in managing relationships with stakeholders, understanding their needs, and effectively communicating how UX research contributes to business success</li></ul> What you will do<ul><li>Team Leadership: Lead and manage a team of UX researchers, providing mentorship, guidance, and direction. Your role involves fostering their professional growth, ensuring high-quality outcomes for our users and our business</li><li>Research at Scale (Research Ops): Set up and create processes, tools, and infrastructure to support and streamline the research process with your team. The goal is to optimize the efficiency and impact of the research conducted within their team</li><li>Collaborative Excellence: Work closely with your team, the Heads of Product and the PM/UXD team to elevate our discovery and validation process. Your aim is to establish high standards in terms of both quality and speed, driving the evolution of our products</li><li>Strategic Partnership: Report directly to the VP of Product, collaborating closely to craft a user-centric Product Strategy. Your insights will be instrumental in aligning our product development with user needs and expectations</li><li>Advocate for exceptional user experiences across the organisation, cultivating a customer-centric culture.  You will work with a variety of internal stakeholders, within the Product Department, as well as from other depts like Strategy, Supply, Customer Service Agents. Utilise research insights to identify practical actions, spreading them across these teams and within the whole company. Ensure our visitors not only convert but also become delighted, loyal customers, driving our business towards success</li></ul><div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

UX Research Team Lead (f/m/x)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>We are the fastest growing marketplace for refurbished electronics in the German speaking region headquartered in Vienna. We enable our customers to buy electronics such as smartphones, tablets or laptops up to 40% cheaper and in a more sustainable manner and save on average 80% in CO2 by buying refurbished opposed to new devices. We founded our company in February 2017 and grew to more than 300 employees in the last five years and already expanded from Germany and Austria to Italy, Ireland, Sweden, Denmark and further European countries. Along the way we won several awards, completed two large funding rounds and have already sold hundreds of thousands of products. Our team has extensive international experience in the refurbishment industry, how to create a brand and how to scale a marketplace.  For our Strategy department, we are looking for an outstanding Consumer Insights Lead who will lead cross-functional customer and data projects in order to create insights into our customers’ preferences and behaviors, thereby enabling data-driven recommendations for leadership. This includes working closely with our UX, Analytics, Marketing and Customer Happiness teams as well as the company leadership. The ideal candidate has a strong background in strategic thinking, data analysis and project management.      Who you are:  <ul><li>You have at least 5 years of experience the e-commerce, consulting or consumer goods industry </li><li>You have a degree in economics, data science, business or a related field </li><li>You have excellent analytical skills with the ability to leverage data to develop on point strategy and decisions </li><li>You have excellent project management skills and ability to work with cross-functional teams in an efficient manner  </li><li>You are excited to think from the consumer point of view and how to create value for our consumers </li><li>You are a doer at heart, a natural problem-solver and are excited about the future of consumption</li><li>You are used to a fast-paced, changing environment  </li><li>You have excellent verbal and written communication skills and know how to put inputs from multiple sources to tell a story</li><li>You have excellent English skills </li><li>You care about the world and want to spend your time making a difference</li></ul> What you will do: <ul><li>Directly report to the Chief Strategy Officer and impact strategy at the highest level </li><li>Lead our Consumer Insights efforts and formulate effective and actionable strategies on how to improve the consumer experience with our brand and products </li><li>Lead cross-functional projects in close collaboration with members from our UX, Analytics, Marketing, Customer Happiness teams </li><li>Analyze and constantly develop our understanding of our consumers’ preferences, behaviors and potential for value creation </li><li>Leverage data and insights to proactively identify new business opportunities </li><li>Share and communicate insights effectively throughout the company  </li><li>Stay up-to-date on industry and consumer trends  </li></ul>Additional factors we appreciate: <ul><li>You have gained work experience in the consumer goods industry or marketplaces before </li><li>You speak a European language (Germany, Italian, Swedish, Dutch, etc.) in addition to your English skills </li></ul><div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

Consumer Insights Lead (f/m/x)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>We work in cross-functional squads &amp; believe in a product-led growth strategy, where each squad owns a part of the user experience/problem. With a high focus on end-customer happiness and retention we are looking for a UX lead that can help us to bring the biggest impact for our business and our customers. This role will lead our amazing UX team, guiding them in creating outstanding user experiences across various domains and throughout the entire user journey. If you join our team, you will be responsible for both leading the team and helping them elevate their UX skills to deliver products with exceptional user experience.We are looking for 2 leads, one to join our Acquisition and Retention Tribe (B2C focused) and one for our Supply &amp; Customer Satisfaction Tribe (B2B and CRM focus). Depending on the area, as a lead you would be managing a team of UX designers, a copywriter and UX engineer.  #TalentForFuture WHO YOU ARE<ul><li>Bachelor’s or Master’s degree in Human-Computer Interaction, UX Design, or a related field.</li><li>A mentor and coach, with at least 4 to 5 years of experience of developing and leading high-performing design teams. </li><li>An expert in UX design methodologies, tools, and techniques, with a deep understanding of how to apply these to solve complex design problems.</li><li>A strong communicator, able to articulate design decisions and effectively collaborate with cross-functional teams.</li><li>As a lead you have a radical candor approach to feedback, are empathetic and lead by example.</li><li>A hands-on leader, able to roll up your sleeves and dive into design, design validation and informed decision-making when needed.</li><li>A creative problem-solver, with a passion for creating efficient and intuitive user experiences.  </li><li>Data-driven (Quali or Quanti) mindset and decision making and  you are familiar with different validation methods that are relevant: (un)moderated usability testing, card/tree sort, A/B/multivariate tests.</li><li>Bonus: You have experience working with UX copywriting.</li></ul>WHAT YOU WILL DO<ul><li>Lead and manage a team of UX designers, UX copywriter and UX engineer, providing mentorship, guidance and direction to ensure high-quality design outcomes and fostering their professional growth and career development. </li><li>You will work closely with your team and the PM team, to bring our discovery and validation process to high standards both in terms of quality and speed.</li><li>You will report directly to a Head of Product and together with them will help create a User centric Product Strategy.</li><li>Work with other stakeholders to leverage the UX visibility and make sure everyone understands the value we want to deliver to our final user. </li><li>Make sure you create and maintain the culture around a data driven approach (qualitative or quantitative), working with product and engineering to ensure the best result for the company.</li><li>Champion the user experience, promoting a customer-focused design culture with methodical iterations to ensure we convert our visitors into happy and loyal customers.</li></ul><div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

UX/UI Team Lead (f/m/x)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>For our Platform team we are looking for a Senior Data Engineer (f/m/x). In this position you will help us build, improve, and scale our platform and data processing systems.Together with you and your talent we want to make consumption sustainable and build the leading marketplace for refurbished products in Europe. Join us on our mission! #TalentForFuture WHO YOU ARE<ul><li>Significant experience with software development in either Go or Python</li><li>Excellent knowledge of SQL and relational databases</li><li>Experience implementing complex data and ETL pipelines</li><li>Experience with workflow management platforms and/or computational solutions like Apache Airflow, Dagster, Airbyte, or similar</li><li>Experience running pipelines on cloud platform (Google Cloud, AWS, or Microsoft Azure)</li><li>You work independently and are goal-oriented</li><li>You have excellent English skills</li><li>You are located in one of the European time zones · Formal education in Computer Science, Data Engineering, or a related field</li></ul>WHAT YOU'LL DO<ul><li>Work closely with Analytics and Data Science departments to formulate technology roadmaps, define standards and guidelines</li><li>Build the infrastructure required for extraction, transformation, and loading of data from a wide variety of data sources</li><li>Provide subject-matter expert knowledge on technology usage, evaluate new tools to enable new business opportunities</li><li>Design, implement, deploy and monitor ETL/ELT pipelines</li><li>Ensure a high-quality codebase, and healthy software engineering practices</li><li>Stay up-to-date with data protection regulations (GDPR, CCPA, HIPAA, etc.) and any industry-specific compliance standards, ensure our data practices align with these regulations</li><li>Enforce robust data security measures (encryption, access control, regular security audits, etc.) to protect sensitive data throughout its lifecycle</li></ul>ADDITIONAL FACTORS WE APPRECIATE<ul><li>You are comfortable working with *nix systems</li><li>You have experience with PostgreSQL and BigQuery</li><li>You have experience with the Go programming language</li><li>You have significant DevOps experience</li><li>You have experience working on highly available and fault tolerant systems</li><li>You are active in the open-source community</li></ul> <div style="display:none;"><div><div> </div><div> </div><div> </div><div> </div><div> </div></div></div><div style="display:none;"><div><div> </div><div> </div><div> </div><div> </div><div> </div></div></div><div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

Senior Data Engineer (f/m/x)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div><div><div><div><div><div><div>We are excited to expand our Supply Leadership team and are looking for a Head of Sales &amp; Account Management. We are seeking an outstanding commercial leader to bring our Sales &amp; Account Management to the next level and ensure we deliver the supply for our ambitious growth targets as a company. In this position, you will be responsible for all the supplier relations (+300 partners) and focused on leading, developing and coaching a team of 10+ ambitious and driven colleagues along the pillars of our Sales &amp; Account Management: New Sales, Business Development, Key Account Management, and Supplier Relations &amp; Support. This position reports to the Director of Supply.Together with you and your talent, we want to make consumption sustainable and build the leading marketplace for refurbished products in Europe. Join us on our mission! #TalentForFutureWHO YOU ARE<ul><li>You have 7+ years of experience working in the field of B2B Sales, Account Management, Business Development or Partner Success Management in the consumer electronics industry and/or digital environment.</li><li>You have 4+ years of experience in senior leadership roles and a proven track record of leading and developing large Sales and Account Management teams in fast paced environments.</li><li>You have a degree in Business Administration, Economics, Marketing / Sales Management or a similar area.</li><li>You have a strategic mindset with the ability to innovate, motivate and draw the bigger picture and thrive in a dynamic environment.</li><li>You have an existing network within the consumer electronics industry, ideally the secondary market, and a deep understanding of e-commerce and/or the marketplace environment.</li><li>You have outstanding communication, negotiation, and persuasion skills in English and at least one other European language, and a natural ability to win others over.</li><li>You are a strong team player who is highly collaborative and focused on building long-term relationships with external partners as well as internal stakeholders.</li><li>You are data-driven, highly analytical and adopt a “can-do” attitude to solve any problem arising, and you also don’t shy away from rolling up your sleeves and getting into the details of our processes.</li><li>You are open to travel to conferences, networking events, and to attend our quarterly Office weeks.</li></ul>WHAT YOU'LL DO<ul><li>You will take responsibility for the supply of our core categories provided by our suppliers on the platform – in terms of stock level, product quality, and competitiveness.</li><li>You will create and execute the sales and account management strategy and provide strategic direction for the team.</li><li>You are directly responsible for existing supplier relationships as well as sourcing and onboarding new partners to the platform via best-in-class sales execution and taking an active role in strategic negotiations with key partners.</li><li>You create strategic supply advantages by focusing on driving supplier happiness across the organization and shaping the Supplier Value Proposition.</li><li>You raise the share of wallet, quality, and commercial performance of our suppliers to accelerate our growth flywheel.</li><li>You'll manage and develop a team of experts in the field of sales, business development, (key) account management, and supplier relations &amp; support.</li><li>You'll establish a strong team spirit that drives success together (as opposed to “hard-core sales personality”).</li><li>You'll build an industry network and represent refurbed at key industry events and conferences.</li></ul> YOUR APPLICATIONYou want to build the leading marketplace for refurbished products in Europe and change the world by making it easier to sell sustainable products? Then apply now.</div></div></div></div></div></div><div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

Head of Sales & Account Management (f/m/x)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>To lead our Product Department, we are looking for a Director/VP Product (f/m/x) who will be leading the team toward achieving strategic initiatives, mainly creating Product vision and strategy that leads us to achieve our company vision. Together with you and your talent, we want to make consumption sustainable and build the leading marketplace for refurbished products in Europe. Join us on our mission! #TalentForFutureWHO YOU ARE<ul><li>Ideally bring over 10 years of product management experience, with at least 3 years in a leadership role as a Director or VP.</li><li>Have a Bachelor's degree in Business, Engineering, Computer Science, or a related field. Advanced degree (MBA, MS) would be a nice addition.</li><li>Have a deep knowledge of the marketplace industry or successful B2C tech.</li><li>Have a proven track record of leading teams that successfully drove products from ideation to launch.</li><li>Are comfortable with processing strategy and translating it into tangible execution/results.</li><li>Bring good understanding of product deployment process and are capable of working closely with the Engineering Director.</li><li>Are business and customer oriented, capable of comfortably operating business metrics and assessing products from an economic perspective.</li><li>Are customer-minded with a high-quality standard for the product to be delivered.</li><li>Possess excellent leadership, team management skills and are collaborative – there’s no elbow culture at refurbed.</li><li>Possess strong analytical and problem-solving abilities.</li><li>Have outstanding communication and presentation skills.</li><li>data-driven decision-maker and strong analytical skills</li></ul>WHAT YOU WILL DO<ul><li>Translating business strategy into product vision and helping the team to create a roadmap that ensures the best positioning in the marketplace, drives revenue growth and increases profitability.</li><li>Strategizing the long term positioning in terms of new product categories and revenue streams.</li><li>Collaborating with various stakeholders to ensure alignment across various departments and the timely and successful delivery of the value from the Product and Tech teams.</li><li>Developing and leading a high-performing team of Heads of product and UX, who in turn lead Product Managers and UX Designers and Researchers, by fostering a culture of innovation, collaboration and continuous improvement within the team.</li></ul><div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

Director/VP Product (f/m/x)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>We founded our company in February 2017 and grew to more than 300 employees in the last five years and already expanded from Germany and Austria to Italy, Ireland, Sweden, Denmark and further European countries. Along the way we won several awards, completed two large funding rounds and have already sold hundreds of thousands of products, which makes us one of the fastest growing startups in Europe right now. Our team has extensive international experience in the refurbishment industry, how to create a brand and how to scale a marketplace.    For our Finance team, we are looking for an outstanding Risk Manager who will be leading our internal control systems and processes as well as the risk management function of our e-commerce platform. This includes identifying, assessing, and mitigating risks to the company's financial, operational, and reputational health. The ideal candidate will have a strong background in risk management, e-commerce, and financial reporting. Together with you and your talent we want to make consumption sustainable and build the leading marketplace for refurbished products in Europe. Join us on our mission! #TalentForFuture Who you are:  <ul><li>You have a degree from a top-tier university or comparable, relevant experience. </li><li>You have at least 5 years of experience in improving and refining internal control and risk management systems and processes. </li><li>You are a risk manager at heart and have experience in managing risks of e-commerce platforms with embedded payment service providers independently. </li><li>You manage fraud risk policies of various payment methods and assess credit risks of various parties transacting through a platform. </li><li>You have supported CFOs or Accounting &amp; Controlling Heads in establishing and refining the risk management and internal control function. </li><li>You are used to a fast-paced, changing environment and have worked for high growth companies in the past. </li><li>You have a data analytics background and are capable to analyse large data sets. </li><li>You have technical and analytical skills to analyse large transaction data. </li><li>You are very keen on accuracy and quality and always have high attention to detail. </li><li>You have a can-do mentality and are naturally a problem-solver. </li><li>You have a hands-on mentality and have excellent communication and written skills. </li><li>You are fluent in German and English. </li><li>You care about the world and want to spend your time making a difference. </li></ul>What you will do: <ul><li>Lead, manage, and continuously improve our internal control system and processes in collaboration with the Head of Accounting &amp; Controlling and the CFO. </li><li>Lead the risk management function with a focus on managing financial, operational and reputational risks. </li><li>Develop and implement risk management policies and procedures. </li><li>Conduct risk assessments, analyze large data sets, and identify potential risks. </li><li>Develop and implement risk mitigation strategies. </li><li>Monitor and report on risks. </li><li>Work with other departments to ensure compliance with regulations. </li><li>Stay up-to-date on industry trends and best practices. </li></ul>Additional factors we appreciate: <ul><li>You have gained work experience in e-commerce before. </li><li>You have previously worked in a high-volume business dealing with large transaction volumes such as e.g. marketplaces, payment service providers or equivalent. </li><li>You speak a European language (French, Italian, Swedish, Dutch, etc.) in addition to your English skills.  </li></ul>Your application  You want to build the leading marketplace for refurbished electronics in Europe and change the world by making it easier to sell sustainable products? Then apply now.  Please include a cover letter, references and any relevant projects you want us to look at.  For legal matters, we state that the minimum wage for this position is 60.000 € gross per year. However, depending on your qualification, a higher salary obviously is very likely. <div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

Risk Manager (f/m/x)

<div>Do you want to use your passion and talent to make consumption more sustainable? Since 2017, we saved over 100,000,000 kg of CO2 by selling refurbished equipment, while 3.5 million trees have been planted, mainly with our partner, the NGO Eden Reforestation. We are passionate about sustainability and we are the fastest growing marketplace for refurbished products in Europe.</div>For our international Customer Service Team we are looking for part-time or full-time Customer Service Representatives (f/m/x) with fluent Danish language skills in addition to English and German.​This role in part-time is ideal as a job for those, who want to pursue a meaningful activity next to other commitments like university, parenting or just your favourite yoga class or art project - all positions are ​also available as a 100% remote option​ with flexible working hours.  Of course, you are also very welcome to join us full-time: It's up to you!  Together with you we want to make consumption more sustainable and build the leading marketplace for refurbished products in Europe. Join us on our mission! #TalentForFutureWHO YOU ARE<ul><li>You have excellent language skills and an ability to express yourself in a clear and understandable way</li><li>You speak Danish, German and English fluently</li><li>You enjoy interacting with customers - on the phone as well as via email or chat</li><li>You are communicative and are able to deal with stressful situations in a friendly and calm way</li><li>You find a solution for every problem and at the end of the day you are happy to have made many of our customers happy</li><li>You love to work with great colleagues in a highly motivated team</li></ul>WHAT YOU'LL DO<ul><li>You represent our brand and explain our unique company concept to interested customers</li><li>You ensure a pleasant shopping experience in case of questions or difficulties during the ordering process  (no selling, no cross-selling!)</li><li>You solve problems of our customers together with the merchant and your team to the greatest possible satisfaction</li><li>You make sure that refurbed customers become the happiest customers</li><li>You do all of this on the phone, via email or via our live chat tool - however, email contact is increasing over time</li></ul>YOUR APPLICATIONThe salary depends on the qualifications of the applicant. We like to pay good and fair salaries because our employees are the most important thing about our company and we want to show this financially. For legal matters we state that the minimum wage for this position is 29,400 € gross per year. However, depending on your qualification a higher salary is likely.Are you interested? Apply now or find out a bit more about why you will enjoy working with us:<div>WHY YOU WILL ENJOY WORKING WITH US  Our Culture and Values:<ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul> Personal &amp; Professional Development:<ul><li>You can take unlimited number of trainings we are offering you through LinkedIn learning.</li><li>Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li></ul> Flexibility:<ul><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee &amp; drinks in the office 😊</li></ul>  …and much more! See https://careers.refurbed.com/ for further insights!</div>

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