Via builds innovative software to enable our customers — cities, transit agencies, transport operators, school districts, universities, and corporations — to transform their legacy transportation systems into advanced digital networks. As pioneers of the TransitTech category, Via’s mission is to expand access to efficient, affordable, and sustainable transportation. Via’s software enables organizations to digitize their existing transportation networks and launch new and innovative services, simultaneously lowering operating costs and increasing quality of service. Our software is used in over 500 communities in more than 35 countries around the world.

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Transforming global transport systems into efficient, affordable, and sustainable networks with cutting-edge software.

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Quality &amp; Safety Manager with Kalamazoo Metro Link, you will play a crucial role in ensuring the highest levels of safety, service quality, and operational efficiency for our transit services. You will be responsible for rider engagement, managing on-the-road performance, responding to incidents, supervising and training drivers, and maintaining service standards. This role is ideal for individuals who thrive in dynamic environments and are committed to fostering a culture of safety and excellence. As a Quality &amp; Safety Manager, you will have the opportunity to make a meaningful impact on our service quality and operational success. If you are a proactive leader with a passion for safety and service excellence, we encourage you to apply!**This is an in-person position with the expectation that you will be in the field 3-5 days per week**What You’ll Do:<ul><li>Conduct on-the-road supervision, including ride-alongs and shadowing, to ensure compliance with safety and service standards.</li><li>Monitor and evaluate driver interactions and adherence to safety protocols, providing constructive feedback and coaching.</li><li>Engage with the local Kalamazoo rider community to gather feedback and hold appreciation events.</li><li>Partner with the Field Manager to provide continuous training, including initial, remedial, and refresher courses.</li><li>Deliver hands-on coaching on best practices, safety procedures, and service expectations.</li><li>Lead post-accident and post-incident protocols, serving as the Designated Employer Representative (DER) for DOT compliance.</li><li>Act as the primary point of contact for urgent operational issues, implementing real-time solutions to ensure service continuity.</li><li>Review and assess complaint reports, driver feedback, and training session documentation.</li><li>Conduct training needs assessments and implement necessary improvements.</li><li>85% on-the-road supervision, 15% training and administrative duties.</li></ul>Who You Are:<ul><li>Experience in transit supervision, transportation management, or a similar field preferred.</li><li>Strong fleet management understanding</li><li>Strong leadership skills with the ability to mentor and guide drivers.</li><li>Excellent problem-solving skills and ability to make quick, effective decisions in dynamic situations.</li><li>Strong communication skills for effective feedback delivery and conflict resolution.</li><li>Knowledge of DOT regulations and safety compliance (a strong plus).</li></ul>Compensation and Benefits:<ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $20-$25/hr</li><li>Expected hours: 20-25 hours per week, including on evening and/or weekend coverage</li><ul><li>85% on-the-road supervision and other activities.</li><li>15% training and administrative duties.</li></ul></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.

Quality & Safety Manager

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As a Field Manager on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services. **This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**What You’ll Do:<ul><li>Ensure operational excellence and an unbelievable customer experience</li><li>Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times</li><li>Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations</li><li>Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise</li><li>Respond to driver feedback and live customer issues</li><li>Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth</li><li>Analyze, interpret metrics/KPIs in order to identify possible inefficiencies and apply analysis to optimize operations.</li></ul>Who You Are:<ul><li>A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions.</li><li>A self-starter who is comfortable taking on a high level of responsibility</li><li>A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals.</li><li>A team-focused individual that takes ownership of their work and pride in their team's success.</li><li>Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus.</li><li>An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds.</li><li>Willing to wear multiple hats and contribute on projects of all types</li><li>Fluent in English, additional languages a plus</li><li>Based in the Sacramento area can easily commute to operation</li><li>Experienced in managing (including scheduling) a team is a plus</li><li>Taking initiative and owning new projects</li><li>Comfortable with ambiguity and evolving / adapting as conditions change</li><li>Experienced in managing projects with multiple stakeholders is a plus</li><li>Bachelor’s degree is a plus</li></ul>Compensation and Benefits:<ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $65,000 - $70,000</li><li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.

Field Operations Manager

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As Via's local HR Field Operations Manager, you’ll have the exciting opportunity to shape this role from the ground up and make it your own! You’ll play a key role in supporting our employee drivers and dispatch team by overseeing HR processes such as onboarding/offboarding, training, policy implementation, employee support, and real-time issue resolution, all while fostering a positive workplace culture.This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives.Collaborating closely with Via’s core HR team and the local Operations management team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission.**NOTE: this is a 5-day a week in-person role at our office in Fort Worth**What You'll Do:<ul><li>Support the employee experience by managing onboarding, offboarding, HR policies, and real-time issue resolution.</li><li>Be a trusted partner for our drivers and dispatch team, fostering a positive and engaging workplace culture.</li><li>Support key HR processes including payroll support, benefits administration, time-off tracking, leave administration, training, leadership development, and compliance.</li><li>Handle employee relations by providing guidance, addressing concerns, and leading investigations when needed.</li><li>Collaborate with local and NYC-based teams to implement HR best practices and support business needs.</li><li>Drive engagement initiatives through communication, feedback sessions, and recognition programs.</li><li>Oversee office logistics and local vendor relationships to ensure smooth operations.</li><li>Collaborate with the local field operations team to streamline key driver and operational processes, like shift bidding, to ensure fairness, transparency, and efficiency while keeping everything running smoothly.</li></ul>Who You Are:<ul><li>Based in the Fort Worth area and are able to work in person.</li><li>Minimum of 3+ years of experience in HR operations, employee relations, or a similar role, supporting an hourly / shift-based workforce</li><li>You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions.</li><li>Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.</li><li>Detail-oriented and highly organized with a process-driven mindset.</li><li>Proficiency in HRIS systems and Microsoft Office Suite (e.g., Excel, Word).</li><li>Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities.</li></ul>Preferred:<ul><li>Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.</li></ul>Compensation and Benefits:<ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $55,000 - $70,000 per year</li><li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.

HR Field Operations Manager

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As a Field Manager on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services. **This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**What You’ll Do:<ul><li>Ensure operational excellence and an unbelievable customer experience</li><li>Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times</li><li>Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations</li><li>Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise</li><li>Respond to driver feedback and live customer issues</li><li>Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth</li><li>Analyze, interpret metrics/KPIs in order to identify possible inefficiencies and apply analysis to optimize operations.</li></ul>Who You Are:<ul><li>A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions.</li><li>A self-starter who is comfortable taking on a high level of responsibility</li><li>A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals.</li><li>A team-focused individual that takes ownership of their work and pride in their team's success.</li><li>Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus.</li><li>An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds.</li><li>Willing to wear multiple hats and contribute on projects of all types</li><li>Fluent in English, additional languages a plus</li><li>Based in the Kalamazoo area can easily commute to operation</li><li>Experienced in managing (including scheduling) a team is a plus</li><li>Taking initiative and owning new projects</li><li>Comfortable with ambiguity and evolving / adapting as conditions change</li><li>Experienced in managing projects with multiple stakeholders is a plus</li><li>Bachelor’s degree is a plus</li></ul>Compensation and Benefits:<ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $55,000 - $65,000</li><li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Quality &amp; Safety Manager - Via WRTA you will play a crucial role in ensuring the highest levels of safety, service quality, and operational efficiency for our transit services. You will be responsible for supervising and training drivers, managing on-the-road performance, responding to incidents, and maintaining service standards. This role is ideal for individuals who thrive in dynamic environments and are committed to fostering a culture of safety and excellence.**This is an in-person, field position with the expectation that you will be in the field for all shifts**What You’ll Do:<ul><li>Conduct on-the-road supervision, including ride-alongs and shadowing, to ensure compliance with safety and service standards.</li><li>Monitor and evaluate driver interactions and adherence to safety protocols, providing constructive feedback and coaching.</li><li>Partner with the Field Manager to provide continuous training, including initial, remedial, and refresher courses.</li><li>Deliver hands-on coaching on best practices, safety procedures, and service expectations.</li><li>Lead post-accident and post-incident protocols, serving as the Designated Employer Representative (DER) for DOT compliance.</li><li>Act as the primary point of contact for urgent operational issues, implementing real-time solutions to ensure service continuity.</li><li>Review and assess complaint reports, driver feedback, and training session documentation.</li><li>Conduct training needs assessments and implement necessary improvements.</li><li>85% on-the-road supervision, 15% training and administrative duties.</li></ul>Who You Are:<ul><li>Experience in transit supervision, transportation management, or a similar field preferred.</li><li>Strong leadership skills with the ability to mentor and guide drivers.</li><li>Excellent problem-solving skills and ability to make quick, effective decisions in dynamic situations.</li><li>Strong communication skills for effective feedback delivery and conflict resolution.</li><li>Knowledge of DOT regulations and safety compliance (a strong plus).</li><li>Have full-time access to a vehicle and are willing to travel to Westborough as well as other locations in the Greater Boston area. </li></ul>Compensation and Benefits:<ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $20-$25/hr</li><li>Expected hours: 37.5 hours per week, Monday to Friday, 6:30am-2:00pm</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.

Quality & Safety Manager 

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!What You'll Do:<ul><li>Manage the on-site daily operations of Via’s service on behalf of our partner</li><li>Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team</li><li>Manage and mentor the on-site team of dispatchers and shift managers</li><li>Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations</li><li>Liaise closely with Via senior management and Via’s external partners</li><li>Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis</li><li>Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.</li><li>Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations</li><li>Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.</li></ul>Who You Are:<ul><li>Experienced operations manager, with a minimum of 5-10 years of experience</li><li>You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility</li><li>You are a savvy and tactful communicator: you intuitively find the right tone in every situation</li><li>You desire to foster a culture deeply committed to providing a world class customer service experience</li><li>You are a detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously</li><li>You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams</li><li>You are Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly</li><li>You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with</li><li>You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility</li><li>You are a problem solver; you don’t accept the status quo and are always looking for creative solutions</li></ul>Compensation and Benefits:<ul><li style="font-weight:400;">Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li style="font-weight:400;">Salary Range: $120,000 - $180,000 per year</li><li style="font-weight:400;">We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul><div>We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.Ready to join the ride? Via is an equal opportunity employer.</div>

General Manager 

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.The Global Operations team works across Via’s business portfolio to drive continuous improvement and innovation in transit services around the world. As a Strategy &amp; Operations Associate Principal, you will join one of our central Strategy &amp; Operations teams (Fleet, Driver, Support) and lead a diverse array of projects directly impacting Via’s operations. You will set strategy, develop partnerships, lead end-to-end projects and own outcomes in areas including financial and operational analyses, process improvement, new product development and launch, and more. What You’ll Do:<ul><li>Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies</li><li>Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations</li><li>Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations</li><li>Data analysis: Perform detailed analyses to support data-driven decision-making.</li><li>Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders</li><li>Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams</li><li>Strategic partnerships: Develop and nurture strategic partnerships to achieve Via’s growth and operational objectives</li></ul>Who You Are:<ul><li>Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone</li><li>Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner</li><li>Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization.</li><li>Detail oriented: Meticulous and vigilant, with a high level of attention to detail</li><li>Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills.</li><li>Minimum of 2+ years of work experience</li><li>Have a Bachelor’s Degree with a record of exceptional academic achievement</li></ul>Compensation and Benefits:<ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $85,000-$110,000</li><li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.Ready to join the ride?Via is an equal opportunity employer.

Strategy & Operations Associate Principal, Global Operations

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Legal Trainee (Referendar), you have the opportunity to support our in-house counsel team either during the elective stage (Wahlstation) of your German legal clerkship or as a part-time position alongside your legal clerkship. In both cases, you will gain hands-on experience across a wide range of exciting and diverse legal matters - with focus on data privacy and compliance - and gain valuable insight into the day-to-day work of in-house lawyers in a globally operating company. You will be a critical member of our dynamic and global legal team, working closely with a team of highly dedicated lawyers in Europe, Israel, and New York. You will help us grow our business in Europe and continue to launch new projects. A fully qualified German in-house counsel (Syndikusrechtsanwalt) in Berlin will act as your supervisor during your time with us and you will get to know the multi-layered tasks of an in-house lawyer, as well as gain a unique insight into the legal department at a high-growth scale-up. What you will do:Assist with managing key regulatory and compliance matters:<ul><li>Support the legal team on topics related to GDPR and other privacy laws</li><li>Support Via’s internal compliance and corporate governance</li></ul>Support business-critical contracting:<ul><li>Support the team in reviewing and coordinating completion of contracts (e.g. NDAs, SaaS agreements, vendor contracts, lease agreements)</li><li>Help maintain and organise contract databases and templates</li></ul>Drive improvements in efficiency and process:<ul><li>Develop working knowledge of internal databases and systems in order to pull insights from data in making business decisions</li><li>Develop and implement ways of improving the efficiency of the legal team through the implementation and management of ticketing systems, document management and filing systems, and KPI tracking</li><li>Lead and support the continuous maintenance and improvement of forms, processes, and systems</li><li>Assist with the development of legal processes to enhance scalability and efficiency</li><li>Provide administrative support and assist with special projects, as needed</li></ul>Who You Are:<ul><li>You have achieved above-average results in your first German state exam (1. Staatsexamen)</li><li>Strong interest or background in data protection, privacy law, or IT law</li><li>You have an analytical mindset and solid critical thinking skills</li><li>Meticulous and vigilant, with a keen attention to detail</li><li>Strong organisational and communication skills and an eagerness to help others</li><li>A positive can-do attitude, good judgement, and the ability to effectively manage competing priorities</li><li>Willing to wear multiple hats and work on projects of all types, big and small</li><li>High-energy and enjoy working autonomously</li><li>Interested in the changing regulatory landscape of the on-demand transportation industry</li><li>Fluency in both German and English</li></ul>What We Offer:<ul><li>Joining a global employer with over 600 mobility deployments in 35+ countries</li><li>Work experience in a a company that was awarded for its commitment to social good</li><li>A Macbook as work laptop to enable you to have a smooth working day</li><li>Access to Urban Sports Club</li><li>Regular team lunch and breakfast</li><li>Vacation days in accordance with the rules of your legal clerkship program, or pro-rated based on 30 vacation days per year for part-time employment</li><li>Pay range: €200 per week based on a 4-day schedule. Final salary may vary depending on the agreed working schedule</li><li>An international team, who stands for social impact. Meet our team: https://www.youtube.com/watch?v=gsu6tpuxDgQ</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer. #LI-RB1  #LI-Hybrid#LI-RB1

Legal Trainee (Rechtsreferendar)

<div>Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.Global Operations works across Via’s business portfolio to drive continuous improvement and innovation in transit services around the world.</div><div> </div><div>As a Planning &amp; Optimization Associate Principal, you will join our Via Student Transit team and lead a diverse array of projects directly impacting Via’s operations. You will set strategy, lead end-to-end projects and own outcomes in areas including financial and operational analyses, process improvement, new product development and launch, and more. As a member of the team you will regularly collaborate with external partners and internally with financial analysts, product experts, engineers, and data scientists to achieve core strategic goals across the organization. We are a low-ego, high-impact team who enjoy finding creative solutions to complex problems.</div><div> </div><div>What You’ll Do:</div><ul><li>Own daily, weekly, monthly, quarterly and annual operations &amp; financial targets while developing and executing creative strategies to achieve them</li><li>Design and optimize transportation schedules and routing strategies to enable efficient, reliable, and scalable service operations</li><li>Analyze Via data to inform operational strategies and report on operational performance</li><li>Contribute to product development, both internal and consumer-facing, to optimize performance and efficiency</li><li>Collaborate cross-functionally with executive leaders and stakeholders from across the organization including Product, Partner Success, Sales, Business Development, Expansion, Operations and Growth teams</li><li>Ideate, pitch, and execute proposals to maximize the efficiency and performance of Via’s products and services</li><li>Together with our product managers and engineers, own new product feature roll-outs and analysis</li><li>Galvanize other teams (Partner Operations teams and general managers, finance, data science, product, senior management) to achieve long-term goals, unlock new value, and set Via up for scale</li><li>Develop new and work with existing external partnerships  to achieve Via’s growth and operational objectives</li></ul><div>Who You Are:</div><ul><li>Highly analytical and a good communicator. You can not only knock out a complex analysis, but can quickly distill key insights for various groups.</li><li>Able to own large, complex, cross-functional projects end-to-end and drive to results</li><li>Collaborative and able to generate buy-in to get things done within a multi-team, multi-geography organization</li><li>Comfortable with analytical tools (e.g., Excel, Tableau, SQL, Python) and a willingness to further develop this skill set</li><li>Skilled in making arguments supported by data</li><li>Minimum of 3+ years of work experience, likely at a high-growth startup, established tech company, consulting, or financial firm</li><li>Hold a Bachelor’s Degree with a record of academic and professional achievement</li><li>MBA is a plus</li></ul><div>Compensation and Benefits:</div><ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $85,000 - $115,000</li><li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul><div>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.Ready to join the ride?Via is an equal opportunity employer.</div>

Planning & Optimization Associate Principal

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As Via's Payroll Operations Manager, you will manage the full employee payroll process from preparation, records maintenance, and monthly financial reporting for Via’s unionized and employee drivers across the United States. You will help shape the payroll function of Via’s rapidly expanding organization while collaborating with colleagues from Via’s Finance team. What You’ll Do:<ul><li>Oversee the end-to-end bi-weekly and semi-monthly payroll processing for employee drivers and unionized employees across multiple states and entities. Duties include calculating wages, overtime, and other shift premiums. Ensure accurate inputs and timely processing by collaborating closely with our Operations team.</li><li>Interpret and apply collective bargaining agreements in relevant payroll processes, including union dues, seniority-based pay adjustments, and other negotiated terms.</li><li>Work with Finance to allocate payroll costs accurately across cost centers and locations, and partner with HR to gather and validate employee data needed for payroll processing</li><li>Ensure payroll practices adhere to applicable labor laws, including FLSA, state wage and hour laws, and any relevant union regulations. Stay updated on payroll legislation and implement necessary changes to processes and policies.</li><li>Perform periodic audits of our payroll data to ensure accuracy of employee pay information.</li><li>Design and implement process improvements and internal controls to the payroll process.</li><li>Ensure benefit deductions and tax withholdings are calculated and reported timely and accurately.</li><li>Lead all aspects of the monthly financial reporting process as it relates to payroll, such as preparing journal entries and reconciling general ledger accounts.</li><li>Serve as a primary point of contact for payroll-related questions or concerns from drivers, providing clear and timely responses. Educate employees on payroll processes, deductions, and tax withholdings as needed.</li><li>Perform ad-hoc projects and other assignments as needed to support the broader team.</li><li>Exercise the highest degree of confidentiality regarding all payroll information and employee privacy initiatives.</li></ul>Who You Are:<ul><li>5+ years of experience in payroll management, with a strong understanding of unionized environments and experience running payroll in California</li><li>Proficiency in payroll systems such as Workday and ADP, and advanced knowledge of Microsoft Excel.</li><li>Comprehensive knowledge of wage and hour laws, payroll tax regulations, and union agreements.</li><li>Strong problem-solving skills and the ability to handle confidential information with discretion.</li><li>Exceptional attention to detail and accuracy in a high-volume environment.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate across teams and address employee concerns effectively.</li><li>Passionate about improving processes and developing innovative solutions.</li><li>Have demonstrated experience in partnering with internal teams and juggling multiple priorities.</li></ul>Compensation and Benefits: <ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $90,000-$110,000</li><li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.

Payroll Operations Manager

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Partner Success Principal, you’ll be the face and voice of Via for our partners both internally and externally. You’ll work collaboratively with Mayors, CEOs, Heads of Innovation and Sustainability Managers to develop, deploy and optimize advanced transportation networks in communities around the U.S. You’ll be responsible for consulting on complex and impactful transportation services and converting that work into long term revenue growth. What You’ll Do:<ul><li>Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership</li><li>Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via</li><li>Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to ensure success of Via solutions in a given city</li><li>Deliver insightful analysis from large quantities of data produced from our platform, helping executives such as Mayors and agency CEOs decipher mobility, demographic, and sustainability trends within their communities</li><li>Negotiate multi-year and highly complex partnership agreements between Via and public agencies</li></ul>Who You Are:<ul><li>You have a minimum of 7+ years of relevant client facing work experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company.</li><li>You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility.</li><li>You are eager to take on formal and informal leadership roles within Via and have a desire to grow quickly.  </li><li>Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations.</li><li>Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations.</li><li>A reliable, motivated self-starter with a passionate growth mentality. An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others.</li></ul>Compensation and Benefits: <ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $125,000-$165,000</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.

Partner Success Principal, Western US

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Corporate Engineering Principal at Via, you will play a critical role in designing, building, and maintaining the internal systems and tools that power our corporate operations. This is an engineering role with a dotted line to the strategic finance team.You will collaborate with cross-functional teams to develop robust, scalable, and efficient solutions that enhance internal workflows and data integrations. You’ll explore and apply AI capabilities to streamline corporate processes and unlock new efficiencies across the organization. This role is ideal for an experienced engineer who can work independently, thrives in fast-paced environments and is passionate about driving operational excellence through technology.This role is based in NYC, with a hybrid in-office schedule.What You'll Do:<ul><li>Design, develop, and maintain internal corporate engineering systems, including data pipelines, automation tools, and integrations between business-critical platforms.</li><li>Collaborate with Finance, Data Science, People, and Operations teams to understand business needs and implement technical solutions that optimize efficiency.</li><li>Lead the architecture and implementation of internal applications, workflow automation, and infrastructure improvements.</li><li>Create reliable and scalable systems and solutions. Monitor the outputs of your processes, proactively correcting discrepancies to ensure data reliability and accuracy.</li><li>Incorporate AI and machine learning capabilities into workflows to automate processes and boost productivity, ensuring smarter and faster decision-making across the organization.</li></ul>Who You Are:<ul><li>A problem solver who thrives in ambiguity and enjoys working across teams to build impactful solutions.</li><li>A self-driven learner, comfortable working independently in a complex technological environment.</li><li>Technologically curious, capable of identifying needs, designing POCs, and implementing scalable solutions.</li><li>Minimum of 5+ years of experience in software engineering, corporate engineering, or related fields.</li><li>Strong programming skills in Python. Java or other backend languages are a plus.</li><li>Expertise in designing and managing scalable data pipelines and system integrations.</li><li>Proficiency in SQL and experience working with databases, ETL processes, and data transformation tools (DBT, Airflow, or equivalent).</li><li>Experience applying AI or machine learning techniques to automate workflows or optimize business operations is a plus.</li><li>Familiarity with enterprise software solutions such as ERP, HRIS, CRM, or financial systems is a plus.</li><li>Experience working with BI tools such as Tableau is a plus.</li><li>Bachelor’s Degree and a record of exceptional academic achievement.</li></ul>Compensation and Benefits:<ul><li style="font-weight:400;">Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li style="font-weight:400;">Salary Range: $130,000-$180,000 per year</li><li style="font-weight:400;">We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul><div>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.</div>

Corporate Engineering Principal

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goalsAs a Driver Operations Specialist, you’ll be on the ground floor at this exciting company ensuring that driver partners have a smooth experience. The Driver Operations Team serves as a direct bridge between the Via's brand and the people who actually deliver our services.We strive to create effortless experiences for everyone who reaches out to our team, and we serve as an advocate for our partners' drivers in an effort to drive changes to the overall Via's experience. You will make customers feel like they are receiving a world class education on our product suite; they will feel supported throughout their correspondence with us. We bring the voice of the Via's brand to our drivers, and the voice of our drivers to the broader Via's team.**Please note: this is a remote position**What You’ll Do:<ul><li>Serve as the front line, speaking with driver partners to help improve their first experience with Via or manage their accounts</li><li>Thrive in a fast-paced environment tackling an array of customer issues</li><li>Become an expert on our services and spread the love of Via everywhere</li><li>Deliver above-and-beyond customer service to our driver partners, finding new and interesting ways to make our customers smile</li><li>Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer’s experience</li><li>Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design and product teams</li><li>Learn our tools &amp; product inside and out- while supporting other teams</li></ul>Who You Are:<ul><li>Clear communicator with excellent reading comprehension and writing skills</li><li>Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, Slack, previous CRM tools like Salesforce a plus</li><li>Great listener and conversationalist</li><li>A well-rounded team player who takes ownership of (and pride in) your work</li><li>Someone with a strong work ethic and an entrepreneurial spirit</li><li>Dynamic; willing to wear multiple hats and work on projects of all types</li><li>You take initiative to solve problems and get the job done</li><li>Empathetic and the able to put yourself in the customer's shoes</li><li>Able to work 10:00AM-6:30PM EST, open to weekends </li></ul>Compensation and Benefits:<ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.</li><li>Hourly Range: $18-$22/hour</li></ul><div>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Pursuant to CPRA for California residents, you can read more about our policy <a href="https://via-1810ab.webflow.io/legal/california-personnel-privacy">here</a>.</div><div>Via is an equal opportunity employer.</div>

Driver Operations Specialist

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As General Manager/Strategy &amp; Operations Principal, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!**This role requires someone to be based locally in any of the following locations: Seattle, Los Angeles, San Francisco**What You'll Do:<ul><li>Manage the on-site daily operations of Via’s service on behalf of our partner</li><li>Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team</li><li>Manage and mentor the on-site team of dispatchers and shift managers</li><li>Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations</li><li>Liaise closely with Via senior management and Via’s external partners</li><li>Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis</li><li>Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.</li><li>Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations</li><li>Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.</li></ul>Who You Are:<ul><li>Experienced operator, with at least 6 - 10 years of experience and hold a Bachelor's degree</li><li>Local to any of the locations listed above</li><li>You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility</li><li>You are a savvy and tactful communicator: you intuitively find the right tone in every situation</li><li>You desire to foster a culture deeply committed to providing a world class customer service experience</li><li>You are a detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously</li><li>You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams</li><li>You are flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly</li><li>You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with</li><li>You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility</li><li>You are a problem solver; you don’t accept the status quo and are always looking for creative solutions</li></ul>Compensation and Benefits:<ul><li style="font-weight:400;">Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li style="font-weight:400;">Salary Range: $130,000 - $165,000 per year</li><li style="font-weight:400;">We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul><div>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.Ready to join the ride?Via is an equal opportunity employer.</div>

Strategy & Operations Principal, Partner Operations

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As Strategic Finance Associate Principal you will lead high-priority financial and operational projects to drive rapid growth, guide Via’s strategy and create long term value. You’ll have the chance to own critical workstreams from start to finish, collaborate closely with Via’s leadership team and work cross-functionally with our Operations, Sales and Product teams to manage risks and identify opportunities for the business. This is an opportunity to join a high-impact team at the heart of Via where you’ll play an integral role in helping us scale. This role is based in London, with a hybrid in-office schedule. What You'll Do:<ul><li>Drive evaluation of key business initiatives including operational improvements, new products, pricing &amp; revenue strategies, strategic partnerships, new market entry, and more</li><li>Interpret key operational performance indicators, growth trends, and competitive positioning to inform strategic recommendations for senior management and Board of Directors</li><li>Work cross-functionally with the Operations, Growth, Data, and Partnerships teams to streamline the implementation of initiatives and processes across the organization</li><li>Provide senior leadership with detailed visibility into the performance of our partner network, designing reporting processes that offer commercial, product, financial, and operational insights</li><li>Work closely with the CFO, CRO and COO as well as Sales, Partner Success, and Operations leaders to develop Via’s revenue and commercial strategy</li></ul>Who You Are:<ul><li>Exceptional Excel and financial modeling skills with a knack for robust simplicity</li><li>Strong analytical and communication skills; you’re able to both crunch numbers and discuss your analysis</li><li>Sophisticated understanding of corporate finance and accounting</li><li>Organized and independent; a self-starter who is comfortable taking on significant responsibility, operates with urgency, and proactively drives business results</li><li>Creative and solutions-oriented; you’re able to think on your feet when presented with a tough problem and willing to develop new approaches to challenges</li><li>Experience in managing large datasets using tools such as SQL and Tableau is a plus</li><li>Passionate, kind and a real team player</li><li>A minimum of 2-4 years of experience in private equity, investment banking, management consulting, transaction services or in strategic finance / corporate finance / FP&amp;A / operations at either a high-growth startup or a blue chip company</li></ul>What We Offer:<ul><li>Joining a global employer with over 700 mobility deployments in 35+ countries</li><li>Becoming part of a company that was awarded for its commitment to social good</li><li>Competitive compensation including stock options</li><li>A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches</li><li>Comprehensive health scheme offered through AXA</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer. <div>#LI-RB1  </div>

Strategic Finance Associate Principal

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As Strategic Finance Associate you will lead high-priority financial and operational projects to drive rapid growth, guide Via’s strategy and create long term value. You’ll have the chance to own critical workstreams from start to finish, collaborate closely with Via’s leadership team and work cross-functionally with our Operations, Sales and Product teams to manage risks and identify opportunities for the business. This is an opportunity to join a high-impact team at the heart of Via where you’ll play an integral role in helping us scale. This role is based in London, with a hybrid in-office schedule. What You'll Do:<ul><li>Drive evaluation of key business initiatives including operational improvements, new products, pricing &amp; revenue strategies, strategic partnerships, new market entry, and more</li><li>Interpret key operational performance indicators, growth trends, and competitive positioning to inform strategic recommendations for senior management and Board of Directors</li><li>Work cross-functionally with the Operations, Growth, Data, and Partnerships teams to streamline the implementation of initiatives and processes across the organization</li><li>Provide senior leadership with detailed visibility into the performance of our partner network, designing reporting processes that offer commercial, product, financial, and operational insights</li><li>Work closely with the CFO, CRO and COO as well as Sales, Partner Success, and Operations leaders to develop Via’s revenue and commercial strategy</li></ul>Who You Are:<ul><li>Exceptional Excel and financial modeling skills with a knack for robust simplicity</li><li>Strong analytical and communication skills; you’re able to both crunch numbers and discuss your analysis</li><li>Sophisticated understanding of corporate finance and accounting</li><li>Organized and independent; a self-starter who is comfortable taking on significant responsibility, operates with urgency, and proactively drives business results</li><li>Creative and solutions-oriented; you’re able to think on your feet when presented with a tough problem and willing to develop new approaches to challenges</li><li>Experience in managing large datasets using tools such as SQL and Tableau is a plus</li><li>Passionate, kind and a real team player</li><li>A minimum of 1-2 years of experience in private equity, investment banking, management consulting, transaction services or in strategic finance / corporate finance / FP&amp;A / operations at either a high-growth startup or a blue chip company</li></ul>What We Offer:<ul><li>Joining a global employer with over 700 mobility deployments in 35+ countries</li><li>Becoming part of a company that was awarded for its commitment to social good</li><li>Competitive compensation including stock options</li><li>A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches</li><li>Comprehensive health scheme offered through AXA</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer. <div>#LI-RB1  </div>

Strategic Finance Associate

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As a Field Manager on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services. **This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**What You’ll Do:<ul><li>Ensure operational excellence and an unbelievable customer experience</li><li>Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times</li><li>Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations</li><li>Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise</li><li>Respond to driver feedback and live customer issues</li><li>Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth</li><li>Analyze, interpret metrics/KPIs in order to identify possible inefficiencies and apply analysis to optimize operations.</li></ul>Who You Are:<ul><li>A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions.</li><li>A self-starter who is comfortable taking on a high level of responsibility</li><li>A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals.</li><li>A team-focused individual that takes ownership of their work and pride in their team's success.</li><li>Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus.</li><li>An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds.</li><li>Willing to wear multiple hats and contribute on projects of all types</li><li>Fluent in English, additional languages a plus</li><li>Based in the Springfield, OH area can easily commute to operation</li><li>Experienced in managing (including scheduling) a team is a plus</li><li>Taking initiative and owning new projects</li><li>Comfortable with ambiguity and evolving / adapting as conditions change</li><li>Experienced in managing projects with multiple stakeholders is a plus</li><li>Bachelor’s degree is a plus</li></ul>Compensation and Benefits:<ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $55,000-$65,000</li><li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As a Field Manager on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services. **This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**What You’ll Do:<ul><li>Ensure operational excellence and an unbelievable customer experience</li><li>Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times</li><li>Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations</li><li>Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise</li><li>Respond to driver feedback and live customer issues</li><li>Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth</li><li>Analyze, interpret metrics/KPIs in order to identify possible inefficiencies and apply analysis to optimize operations.</li></ul>Who You Are:<ul><li>A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions.</li><li>A self-starter who is comfortable taking on a high level of responsibility</li><li>A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals.</li><li>A team-focused individual that takes ownership of their work and pride in their team's success.</li><li>Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus.</li><li>An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds.</li><li>Willing to wear multiple hats and contribute on projects of all types</li><li>Fluent in English, additional languages a plus</li><li>Based in the Omaha, NE area can easily commute to operation</li><li>Experienced in managing (including scheduling) a team is a plus</li><li>Taking initiative and owning new projects</li><li>Comfortable with ambiguity and evolving / adapting as conditions change</li><li>Experienced in managing projects with multiple stakeholders is a plus</li><li>Bachelor’s degree is a plus</li></ul>Compensation and Benefits:<ul><li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li><li>Salary Range: $55,000-$65,000</li><li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li></ul>We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.

General Manager

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Lead Data Engineer at Via, you’ll join a super-talented &amp; motivated engineering team responsible for Via’s Data Engineering team and will take a key role in our site in TLV. You will lead development and work with complex transportation data, design streamlined systems to process data from ride bookings, payments, and more, ensuring it’s clean, fast and serves our business needs. What You'll Do:<ul><li>You will be responsible for scalable data, pipeline, and backend services with challenging data algorithms.</li><li>Participate in the end-to-end development cycle of architecture, design, development, QA, deployment, and monitoring.</li><li>Work with talented engineers, and a broad forum of experts and stakeholders to create a stable and scalable product.</li><li>Build highly scalable, efficient, and available data pipelines/solutions, serving our data across the organization and to stakeholders.</li><li>Monitor data quality, proactively correcting discrepancies ensuring data reliability &amp; accuracy</li></ul>Who You Are:<ul><li>Passionate about data, with the ability to translate business needs into effective data models.</li><li>A self-driven learner, comfortable working independently in a complex technological environment.</li><li>Technologically curious, capable of identifying needs, designing POCs, and implementing scalable solutions.</li><li>Minimum of 4+ years of experience as a Data Engineer or BI developer- Must</li><li>Minimum of 4+ years of experience with Python / SQL - Must</li><li>Experience with DBT/ Airflow -  a big advantage</li><li>Experience with processing data over ICBERG storage - a big advantage</li><li>Experience working with BI tools such as Looker/ Tableau - advantage</li><li>Experience in executing Big Data solutions and in processing Relational DBs - Advantage.</li><li>Experience working with AWS big data tools, like: Glue, EMR, Athena,etc  - advantage</li><li>BSc/MSc in Computer Science or equivalent</li></ul>Compensation and Benefits:<ul><li>Joining a global employer with over 700 mobility deployments in 40+ countries</li><li>Our product impacts millions of users around the world  providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener.</li><li>Competitive compensation package which includes base salary and stock options</li><li>Health insurance with a discount for family members</li><li>Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station</li><li>Career development and growth opportunities</li><li>Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits</li></ul> We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.  If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride?Via is an equal opportunity employer.

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