Installing an energy-efficient air conditioner can have a big impact on your monthly energy bill. Homeowners who opt for energy efficient models report savings of 25% or higher.
By choosing high-efficiency appliances, you're also doing your part to fight climate change. Replacing your old air conditioner is almost as effective as giving up your car!

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Slash energy bills by 25% and combat climate change with energy-efficient air conditioners.

<h1>Operations Associate</h1><h1>About Tetra </h1>Tetra is at the forefront of the clean energy revolution, bringing transparency and efficiency to an industry primed for transformation. We are pioneering a new approach to residential energy solutions by streamlining the adoption of high-efficiency heating and cooling systems that significantly reduce carbon emissions while delivering substantial utility savings. Our innovative platform creates a seamless experience for homeowners while empowering contractors with automated processes that allow them to focus on technical excellence and customer satisfaction.We're addressing a $120 billion market opportunity in residential HVAC replacements, an industry that represents 12% of total U.S. energy consumption. The Inflation Reduction Act of 2022 has created unprecedented federal and state incentives to accelerate the transition to energy-efficient systems, yet these resources remain significantly underutilized due to information barriers. Tetra is democratizing access to these incentive programs, starting in Massachusetts and strategically expanding to additional markets.About the jobTetra is seeking a passionate sustainability advocate who is obsessed with delivering an exceptional customer experience to join our Operations team. As an Operations Associate at Tetra, you'll be the keystone of our business, owning the majority of the customer experience. It’s part operations, part customer service, part contractor relationships, and all problem-solving.Our team is based across 8 states and we work remotely. This role reports to Tetra’s Operations Manager.Compensation:  $60,000 - $65,000; eligible for company equityWhat you’ll do<ul><li style="font-weight:400;font-size:12pt;">Take full ownership of the experience after homeowners have chosen Tetra for their home energy upgrade and once they’ve completed our post-sale document collection and financing process. This includes:</li><ul><li style="font-weight:400;font-size:12pt;">Conducting a virtual walkthrough of the home, or coordinating an in-person one with a contractor.</li><li style="font-weight:400;font-size:12pt;">Communicating any required changes to the customer and updating documentation.</li><li style="font-weight:400;font-size:12pt;">Ordering equipment and materials for the install, and coordinating deliveries.</li><li style="font-weight:400;font-size:12pt;">Scheduling the install with a qualified HVAC contractor in our network and any additional contractors needed to complete the work.</li><li style="font-weight:400;font-size:12pt;">Serving as a primary point of contact for both customers and contractors prior to and during the install, organizing logistics and troubleshooting problems as they arise.</li><li style="font-weight:400;font-size:12pt;">Being a resource after the install if issues arise, and for when we begin to sell additional products and services to homeowners.</li></ul><li style="font-weight:400;font-size:12pt;">Manage a portfolio of customers at various stages of the above process, strategically prioritizing and shifting focus as needed to keep our operational pipeline running smoothly.</li><li style="font-weight:400;font-size:12pt;">Work as part of an Operations team to identify problems and inefficiencies in our process, ideate solutions, and implement them.</li><li style="font-weight:400;font-size:12pt;">Consistently demonstrate good judgment and accountability by making thoughtful decisions when the path is not clear and communicating effectively with your manager.</li><li style="font-weight:400;font-size:12pt;">Own individual goals around revenue realization, customer satisfaction, average time to install, and gross margin.</li><li style="font-weight:400;font-size:12pt;">Help cover for fellow Operations Associates and onboard new ones as needed.</li><li style="font-weight:400;font-size:12pt;">Help our Product and Engineering teams understand the inefficiencies in your work, as well as the pain points our customers experience, to assist in building technology to solve these problems.</li></ul>What we’re looking for<ul><li style="font-weight:400;font-size:12pt;">Excellent execution skills</li><ul><li style="font-weight:400;font-size:12pt;">An Operations Associate needs strong project management and time management skills, owning dozens of customers that might require action at any given time. You’ll be equipped with best-in-class and ever-improving tools and processes, but those alone won’t create success. Succeeding in this role will require staying very organized and being able to manage workload deftly and re-prioritize quickly when needed.</li></ul><li style="font-weight:400;font-size:12pt;">Strong communication skills</li><ul><li style="font-weight:400;font-size:12pt;">This role involves frequent customer and contractor interaction, so a customer service mentality and thoughtful communication are key. </li></ul><li style="font-weight:400;font-size:12pt;">A team-centric approach</li><ul><li style="font-weight:400;font-size:12pt;">The Operations Associate will coordinate closely with a variety of internal team members, including Sales Reps, Contractor Success Managers, and other Operations Associates. Especially given our early stage, having open, positive communication and a willingness to jump into problems you didn’t create or don’t technically “own” in service of the team is essential.</li></ul><li style="font-weight:400;font-size:12pt;">HVAC understanding</li><ul><li style="font-weight:400;font-size:12pt;">Success in this role will benefit from understanding the nuances of installing HVAC systems in homes, though it isn’t a must. What is a must is an ability to quickly learn about the products we sell and a desire to make us better at solving the challenges we run into.</li></ul></ul>Diverse perspectives  We know that innovation thrives on product teams where diverse points of view come together to solve hard problems. We seek people that bring diverse life experiences, educational backgrounds, cultures, and work experiences.   We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Operations Associate

Regional Field Sales ConsultantAbout TetraTetra is at the forefront of the clean energy revolution, bringing transparency and efficiency to an industry primed for transformation. We are pioneering a new approach to residential energy solutions by streamlining the adoption of high-efficiency heating and cooling systems that significantly reduce carbon emissions while delivering substantial utility savings. Our innovative platform creates a seamless experience for homeowners while empowering contractors with automated processes that allow them to focus on technical excellence and customer satisfaction.We're addressing a $120 billion market opportunity in residential HVAC replacements, an industry that represents 12% of total U.S. energy consumption. The Inflation Reduction Act of 2022 has created unprecedented federal and state incentives to accelerate the transition to energy-efficient systems, yet these resources remain significantly underutilized due to information barriers. Tetra is democratizing access to these incentive programs, starting in Massachusetts and strategically expanding to additional markets. Location: Massachusetts (regional travel required, mileage reimbursed)  Compensation: Base Salary, bi-weekly commission and bonuses, and Top Performers earn up to $180,000 per year OverviewWe seek mission-driven professionals with exceptional communication skills who are passionate about advancing climate solutions. As a Regional Field Sales Consultant, you will serve as the critical first point of contact between Tetra and Massachusetts homeowners, educating them about the environmental and financial benefits of energy-efficient home systems. Your strategic outreach and consultative approach will drive our mission forward while building a rewarding career in the clean energy sector.Key Responsibilities<ul><li style="font-size:12pt;">Conduct strategic door-to-door outreach in targeted neighborhoods identified for high conversion potential  </li><li style="font-size:12pt;">Deliver compelling, educational presentations about heat pump technology, energy efficiency improvements, and available financial incentives  </li><li style="font-size:12pt;">Represent Tetra with professionalism at community events, environmental forums, and local gatherings  </li><li style="font-size:12pt;">Identify qualified prospects and capture comprehensive lead information  </li><li style="font-size:12pt;">Coordinate consultations between interested homeowners and our energy consultant team  </li><li style="font-size:12pt;">Maintain detailed records of outreach activities and consistently achieve or exceed performance metrics  </li><li style="font-size:12pt;">Navigate a regional territory within a 50-mile radius (with reimbursed travel expenses)</li></ul>Qualifications<ul><li style="font-size:12pt;">Minimum 18 years of age with valid driver's license and reliable transportation  </li><li style="font-size:12pt;">Exceptional interpersonal skills with demonstrated ability to build rapport quickly  </li><li style="font-size:12pt;">Previous experience in consultative sales, community outreach, or customer relationship management preferred  </li><li style="font-size:12pt;">Physical capability to maintain an active schedule with extended periods of walking in various conditions  </li><li style="font-size:12pt;">Resilient, goal-oriented mindset with persistence in overcoming objections  </li><li style="font-size:12pt;">Commitment to environmental sustainability and interest in residential energy solutions  </li><li style="font-size:12pt;">Proficiency with digital tools for customer relationship management and performance tracking</li></ul>Professional Development &amp; Benefits<ul><li style="font-size:12pt;">Make a measurable environmental impact through the acceleration of clean energy adoption  </li><li style="font-size:12pt;">Competitive compensation structure with performance-based incentives  </li><li style="font-size:12pt;">Flexible scheduling options tailored to your needs  </li><li style="font-size:12pt;">Comprehensive training in clean energy technologies and consultative sales techniques  </li><li style="font-size:12pt;">Collaboration with a purpose-driven team of environmental change-makers  </li><li style="font-size:12pt;">Defined career advancement pathways for high-performing team members</li></ul>Performance ExcellenceOur top-performing Regional Field Sales Consultants consistently:<ul><li style="font-size:12pt;">Engage meaningfully with 30+ homeowners daily  </li><li style="font-size:12pt;">Generate 10+ qualified leads weekly  </li><li style="font-size:12pt;">Achieve 20%+ conversion rate from initial conversations to scheduled consultations  </li><li style="font-size:12pt;">Receive outstanding feedback from homeowners and team members  </li><li style="font-size:12pt;">Continuously refine their approach based on data-driven insights</li></ul>Join us in accelerating the transition to a sustainable energy future while building a rewarding career in the rapidly growing clean energy sector.Tetra is an Equal Opportunity Employer committed to building a diverse and inclusive team. We welcome applicants from all backgrounds who share our passion for environmental innovation.

Regional Field Sales Consultant

Field Marketing SpecialistAbout TetraTetra is at the forefront of the clean energy revolution, bringing transparency and efficiency to an industry primed for transformation. We are pioneering a new approach to residential energy solutions by streamlining the adoption of high-efficiency heating and cooling systems that significantly reduce carbon emissions while delivering substantial utility savings. Our innovative platform creates a seamless experience for homeowners while empowering contractors with automated processes that allow them to focus on technical excellence and customer satisfaction.We're addressing a $120 billion market opportunity in residential HVAC replacements, an industry that represents 12% of total U.S. energy consumption. The Inflation Reduction Act of 2022 has created unprecedented federal and state incentives to accelerate the transition to energy-efficient systems, yet these resources remain significantly underutilized due to information barriers. Tetra is democratizing access to these incentive programs, starting in Massachusetts and strategically expanding to additional markets.<h3> </h3>Location: Massachusetts (regional travel required, mileage reimbursed)  Full and Part Time roles available OverviewTetra seeks a passionate sustainability advocate with exceptional relationship-building abilities to serve as our Field Marketing Specialist. This pivotal role will advance our mission of accelerating residential clean energy adoption throughout Massachusetts. You will serve as the face of our organization at high-impact community events, where you'll educate homeowners about the environmental and economic benefits of energy-efficient home systems. This position offers an exceptional entry point into the rapidly expanding clean energy sector for professionals committed to environmental stewardship.Key Responsibilities<ul><li style="font-size:12pt;">Represent Tetra with distinction at strategic community events, farmers markets, sustainability forums, and industry gatherings</li><li style="font-size:12pt;">Deliver compelling, educational presentations on heat pump technology, energy efficiency improvements, and available financial incentives</li><li style="font-size:12pt;">Establish meaningful connections with homeowners and community stakeholders to advance our mission</li><li style="font-size:12pt;">Travel within a one-hour radius to attend strategic events (with reimbursed travel expenses)</li><li style="font-size:12pt;">Maintain comprehensive records of engagement activities and consistently achieve or exceed performance metrics</li></ul>Qualifications<ul><li style="font-size:12pt;">Minimum 18 years of age with valid driver's license and reliable transportation</li><li style="font-size:12pt;">Exceptional communication skills with natural ability to engage authentically with diverse audiences</li><li style="font-size:12pt;">Demonstrated experience in relationship development, brand representation, or community engagement</li><li style="font-size:12pt;">Genuine commitment to environmental sustainability and interest in clean energy solutions</li><li style="font-size:12pt;">Ability to work independently while maintaining alignment with organizational objectives</li><li style="font-size:12pt;">Proficiency with digital tools for customer relationship management and performance tracking</li></ul>Professional Development &amp; Benefits<ul><li style="font-size:12pt;">Make a meaningful contribution to climate change mitigation through the acceleration of clean energy adoption</li><li style="font-size:12pt;">Competitive compensation structure with significant performance-based incentives</li><li style="font-size:12pt;">Opportunity to work alongside industry leaders in the clean energy transition</li><li style="font-size:12pt;">Development of transferable skills applicable across the sustainability sector</li></ul>Performance ExcellenceOur top-performing Field Marketing Specialists consistently:<ul><li style="font-size:12pt;">Engage meaningfully with 30+ homeowners daily  </li><li style="font-size:12pt;">Generate 10+ qualified leads weekly  </li><li style="font-size:12pt;">Achieve 20%+ conversion rate from initial conversations to scheduled consultations  </li><li style="font-size:12pt;">Receive outstanding feedback from homeowners and team members  </li><li style="font-size:12pt;">Continuously refine their approach based on data-driven insights</li></ul>Join us in building a more sustainable future while developing a rewarding career in the rapidly growing clean energy sector. This position offers both immediate impact and long-term growth potential for the right candidate.

Field Marketing Specialist

<h1>Field Marketing &amp; Events Manager</h1><h2>About Tetra</h2>Tetra is leading the clean energy transformation by adding transparency and efficiency into a forgotten industry. We're revolutionizing how homeowners adopt energy-efficient heating and cooling systems, reducing carbon emissions while lowering utility bills. Our platform creates a seamless experience for homeowners while "super powering" contractors by automating administrative tasks so they can focus on installation excellence and customer happiness.We're transforming heating and cooling replacements for property owners, a $120 billion industry which makes up 12% of total energy usage in the US. Federal and state governments allocate billions in incentives to help homeowners choose high-efficiency systems—now at unprecedented levels thanks to the Inflation Reduction Act of 2022—but these dollars are historically underutilized due to lack of customer awareness. We're democratizing and unlocking those incentive dollars starting in Massachusetts and expanding to new markets.<h2>About The Role</h2>The Field Marketing &amp; Events Manager will drive community engagement through strategic event planning and execution to increase awareness and adoption of energy-efficient home heating and cooling solutions. This role is responsible for managing a team of Field Specialists who connect directly with homeowners in targeted communities, creating memorable experiences that educate and inspire action.This position requires a detail-oriented individual with strong organizational skills, a passion for sustainability, and experience in event management. Reporting to Tetra's VP of Marketing, you will play a pivotal role in achieving our community outreach and growth goals.Our 35-strong team is mostly based near Boston and New York City, but we're distributed across 12 states (and 7 countries) and work remotely. This role, while based wherever you call home, will contribute to Tetra's mission to revolutionize clean energy adoption.<h2>What You Will Do</h2>Event Strategy &amp; Execution:<ul><li style="font-size:12pt;">Plan and execute community engagement at local events in targeted towns to educate homeowners about energy-efficient heating and cooling options</li><li style="font-size:12pt;">Develop innovative event concepts that drive attendance and meaningful engagement while maintaining a visually appealing and professional presentation.</li><li style="font-size:12pt;">Create detailed event logistics plans, including venue selection, scheduling, equipment needs, and materials</li><li style="font-size:12pt;">Apply for and secure all necessary event permits and authorizations from local municipalities</li></ul>Field Team Management:<ul><li style="font-size:12pt;">Recruit, train, and manage a team of Field Specialists who represent Tetra at community events</li><li style="font-size:12pt;">Develop comprehensive training programs on Tetra's mission, products, and homeowner engagement techniques</li><li style="font-size:12pt;">Schedule Specialists' assignments and evaluate performance against KPIs</li><li style="font-size:12pt;">Provide guidance, mentorship, and support to the Field Specialist team to foster a cohesive and high-performing group.</li></ul>Performance Tracking &amp; Optimization:<ul><li style="font-size:12pt;">Monitor event performance metrics including attendance, engagement rates, lead generation, and conversion rates</li><li style="font-size:12pt;">Continuously test, iterate, and optimize event strategies for better results</li><li style="font-size:12pt;">Analyze data to identify trends and opportunities for improvement</li><li style="font-size:12pt;">Address any conduct concerns or performance challenges among team members promptly, escalating them to the appropriate channels when necessary</li></ul>Cross-Functional Collaboration:<ul><li style="font-size:12pt;">Partner with marketing, sales, and product teams to align event strategies with overall business objectives</li><li style="font-size:12pt;">Collaborate with local partners, venues, and vendors to ensure successful event execution</li><li style="font-size:12pt;">Work with incentive specialists to clearly communicate available rebates and financial benefits to homeowners</li></ul>Budget Management:<ul><li style="font-size:12pt;">Develop and manage comprehensive annual events budget</li><li style="font-size:12pt;">Allocate funds strategically across different events and locations to maximize impact</li><li style="font-size:12pt;">Track expenses and provide regular financial reports</li><li style="font-size:12pt;">Identify opportunities to optimize resource allocation</li><li style="font-size:12pt;">Forecast future budget needs based on event performance data and expansion plans</li></ul><h2>Who You Are</h2><ul><li style="font-size:12pt;">Bachelor's degree in Marketing, Event Management, Environmental Science, or a related field</li><li style="font-size:12pt;">3-5 years of experience in event management, community outreach, or related roles</li><li style="font-size:12pt;">Proven track record of successful event planning and execution</li><li style="font-size:12pt;">Experience managing and developing teams</li><li style="font-size:12pt;">Strong organizational and multitasking abilities with attention to detail</li><li style="font-size:12pt;">Excellent communication and interpersonal skills</li><li style="font-size:12pt;">Passion for sustainability and clean energy initiatives</li><li style="font-size:12pt;">Valid driver's license and willingness to travel within target communities</li><li style="font-size:12pt;">Proficiency with event management software and tools</li><li style="font-size:12pt;">A problem-solver who thrives in fast-paced environments and is driven by results</li></ul><h2>Benefits</h2><ul><li style="font-size:12pt;">Competitive salary with meaningful equity</li><li style="font-size:12pt;">Unlimited PTO policy</li><li style="font-size:12pt;">Fully paid parental leave</li><li style="font-size:12pt;">Comprehensive benefits package, including health, dental, vision, and retirement plans</li><li style="font-size:12pt;">Opportunities for career advancement and professional growth in a dynamic and innovative company</li><li style="font-size:12pt;">Collaborative work environment that encourages creativity and innovation</li></ul><h2>Diverse Perspectives</h2>We know that innovation thrives on teams where diverse points of view come together to solve hard problems. We seek people that bring diverse life experiences, educational backgrounds, cultures, and work experiences.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Field Marketing & Events Manager

Who we areTetra is leading the clean energy transformation by adding transparency and efficiency into a forgotten industry. Home improvement contractors are left in the past, lacking automation and technology to run and scale their small business. This leaves homeowners without the necessary information to make easy, fast decisions and creates a painful buying process. Homeowners are also unaware they can reduce carbon emissions and lower their utility bills. We provide the most efficient and affordable options to homeowners, improve their experience, and coordinate the installation of home improvement projects. In doing so, we're “super powering” contractors by automating admin tasks and allowing them to focus on installation excellence and customer happiness. We’re starting by transforming heating and cooling replacements for property owners, a $120 billion industry which makes up 12% of total energy usage in the US. Federal and state governments allocate billions of dollars in incentives to help homeowners choose high-efficiency systems—now at unprecedented levels thanks to the Inflation Reduction Act of 2022—but the dollars are historically underutilized due to lack of customer awareness. We’re democratizing and unlocking those incentive dollars starting in our home state of Massachusetts, and now preparing to expand to new markets.<div><h2>About The Role</h2>The CRM/Lifecycle Marketing Manager will drive the strategy and execution of CRM flows and campaigns across email, SMS, referral program and other communication channels. This role is responsible for optimizing lead qualification, improving customer retention, and increasing lifetime value (LTV) of homeowners. As the CRM/Lifecycle Marketing Manager, you will leverage data-driven insights to create personalized and impactful campaigns, ensuring homeowners stay engaged throughout their journey with Tetra.This position requires a results-driven individual with a strong analytical mindset, a deep understanding of customer lifecycle management, and a passion for building innovative marketing strategies. Reporting to Tetra’s VP of Marketing, you will play a pivotal role in achieving our growth and retention goals.Our 35-strong team is mostly based near Boston and New York City, but we're distributed across 12 states (and 7 countries) and work remotely. This role, while based wherever you call home, will contribute to Tetra’s mission to revolutionize clean energy adoption.<h2>What You Will Do</h2><ul><li>Strategy &amp; Campaign Execution: Plan, implement, and optimize CRM campaigns across email, SMS, and other channels to drive lead qualification, customer retention, and LTV growth.</li><li>Lifecycle Management: Design and manage customer lifecycle journeys to deliver personalized experiences that meet homeowners’ needs at every stage.</li><li>Referral Program Management: Develop, execute, and optimize a customer referral program to encourage homeowners to refer Tetra to friends and family, increasing customer acquisition through word-of-mouth.</li><li>Performance Tracking &amp; Optimization: Monitor campaign performance metrics (e.g., open rates, conversion rates, retention rates) and continuously test, iterate, and optimize campaigns for better results.</li><li>Data Analysis: Leverage customer data to develop segmentation strategies, predictive models, and actionable insights that inform lifecycle and CRM strategies.</li><li>Cross-Functional Collaboration: Partner with product, sales, and design to align campaigns with overall business objectives and ensure a cohesive customer experience.</li><li>Tool Management: Utilize CRM platforms and marketing automation tools (e.g., Klaviyo, Salesforce) to measure performance, create and execute email, sms and push communications, and manage campaigns effectively.</li><li>Customer Insights: Analyze customer behavior and feedback to identify trends, opportunities, and pain points, turning insights into impactful marketing strategies</li></ul> <h2>Who You Are: </h2><ul><li>Bachelor’s degree in Marketing, Business, Data Analytics, or a related field.</li><li>3-5 years of experience in CRM, lifecycle marketing, or related roles.</li><li>Proven track record of managing successful multi-channel campaigns and improving customer retention metrics.</li><li>Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.</li><li>Experience with CRM platforms and marketing automation tools (e.g., Klaviyo, Salesforce, Braze).</li><li>Proficiency in data visualization tools and reporting platforms (e.g., Metabase, Tableau, Looker, Excel).</li><li>Exceptional project management skills with the ability to manage multiple initiatives simultaneously.</li><li>Strong written and verbal communication skills for cross-functional collaboration and stakeholder engagement.</li><li>Detail-oriented, resourceful, and comfortable working in a fast-paced, dynamic environment.</li><li>A problem-solver who thrives on challenges and is driven by results.</li></ul> <h2>Benefits</h2><ul><li><ul><li>Competitive salary with meaningful equity.</li><li>Unlimited PTO policy.</li><li>Fully paid parental leave.</li><li>Comprehensive benefits package, including health, dental, vision, and retirement plans.</li><li>Opportunities for career advancement and professional growth in a dynamic and innovative company.</li><li>Collaborative work environment that encourages creativity and innovation. </li></ul></li></ul>Diverse perspectives  We know that innovation thrives on product teams where diverse points of view come together to solve hard problems. We seek people that bring diverse life experiences, educational backgrounds, cultures, and work experiences.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.</div>

Tetra

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Operations Associate

Operations Associate

Regional Field Sales Consultant

Regional Field Sales Consultant

Field Marketing Specialist

Field Marketing Specialist

Field Marketing & Events Manager

Field Marketing & Events Manager

Lifecycle Marketing Manager

Lifecycle Marketing Manager

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