Our vision is to lead the Circular Economy through Packaging, Reuse and Recycling solutions. It’s a future-driven group commitment, designed to create lasting value.

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Pioneering circular economy with innovative packaging, reuse, and recycling solutions for lasting environmental impact.

About this opportunity The Head of Sales is a critical leadership role within the SULO business unit, responsible for developing and executing sales strategies, managing client relationships, and achieving revenue targets within the kerbside, commercial, and industrial waste collection sectors.Your key responsibilities will be to:<ul><li>Formulate and implement comprehensive sales strategies to achieve revenue targets and business growth and market share objectives</li><li>Develop and maintain relationships with strategic accounts, ensuring customer satisfaction and loyalty.</li><li>Lead, mentor, and develop the national sales team to maximize their potential and drive high performance</li><li>Conduct thorough market analysis to identify trends, opportunities, and competitive threats.</li><li>Oversee the preparation and submission of tender responses, ensuring they are competitive, compliant, and aligned with the company's strategic objectives.</li><li>Manage the unique challenges of selling into local government, including navigating procurement processes, understanding regulatory requirements, and building relationships with key stakeholders.</li><li>Oversee budget management, financial forecasting, and performance tracking to ensure financial targets are met.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Demonstrated ability to navigate complex interpersonal dynamics and build strong, positive relationships both internally and externally.</li><li>Proven ability to work effectively with cross-functional teams and stakeholders, fostering a collaborative and inclusive environment.</li><li>Strong understanding of financial principles, including budgeting, forecasting, and financial analysis.</li><li>Significant experience in the plastics (injection moulding preferred) or heavy industrial manufacturing sectors is essential. Experience in the waste industry is highly desired.</li><li>A track record of successful leadership in a sales management role, with the ability to inspire and motivate a team.</li><li>SAP experience desirable, statistics/data analytic skills, strategy formation and execution.</li></ul>

Head of Sales

About this opportunity Maintain all equipment within the Sulo MGB Australia facilities including buildings and premises. Trouble shoots equipment in regard to electrical, mechanical and hydraulic functions.  Assists in project work and coordinates smaller projects.The above-mentioned tasks will be fully filled by performing the following duties.Your key responsibilities will be to:Safety &amp; Environment<ul><li>Participate in Safety/Environment activities and document observations, Pre-start checks, Take 5 checklists, JSEA’s, Safe Behaviour Observations, Hazard ID’s, RA’s etc.                                                                                                    </li><li>Comply with all Company and site Safety/Environment requirements utilising correct PPE, tools, job aids and standards and procedures.     </li><li>Identify, contain and report incidents in Safety/Environment.</li><li>Participate in investigations, improvement opportunities and problem solving.                        </li><li>Look out for my teammates at work including casual labourers.</li><li>Maintain own work area in a neat and tidy state.                                                                             </li></ul>Customer<ul><li>Know and understand the requirements of the downstream customer and deliver to standard.</li><li>Identify, contain and report incidents.  </li><li>Participate in investigations, improvement opportunities and problem solving.</li></ul>Costs<ul><li>Take and recommend actions which will reduce costs relating to performance of work tasks.</li><li>Operate with care and maintain with precision.</li><li>Ensure all maintenance members conduct their work safely</li></ul>Duties &amp; Responsibilities<ul><li>The employee must ensure that all records, documents and data are retained and stored in accordance with the relevant procedures, work instructions, standards and guidelines. This also includes the use of the maintenance software MEX.</li><li>Maintain a clean and tidy working environment.</li><li>Maintain and review required level of spare parts to ensure sufficient and correct spare parts are available for all plant and equipment.</li><li>Ordering spare parts in conjunction with the Technical Manager.</li><li>Raise purchase orders and receive goods.</li><li>Conduct preventive maintenance on all plant and equipment.</li></ul>Planning &amp; Scheduling<ul><li>Participate in daily scheduling activities.                  </li><li>Plan own activities ensuring appropriate tools, materials and assistance are available.                    </li><li>Work in with production requirements to minimise downtime of machines.</li></ul>People Responsibilities<ul><li>Work co-operatively with team members and those outside the team.     </li><li>Treat people with respect.     </li><li>Complete training and development activities as specified in the training matrix.</li><li>Coach and demonstrate tasks to other team members to current standards.     </li><li>Confirm training requirements in collaboration with Technical Manager.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Year 10 and /or Certificate III or equivalent experience.</li><li>Trade training as mechanical electrician or mechanical fitter or equivalent</li><li>Previous experience in maintaining complex machinery (minimum of 4 years), basic knowledge of hydraulic, pneumatic and plastic moulding processes.</li><li>Driving license and forklift license.</li><li>Minimum of electrical disconnect/reconnect licence.</li><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li><li>Ability to write routine reports and correspondence.</li><li>Ability to speak effectively before groups of customers or employees of organization.</li><li>Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li><li>Ability to deal with problems involving several concrete variables in standardized situations.</li></ul>

Maintenance Technician

About this opportunity The primary purpose is to plan and execute the mechanical and electrical maintenance function at Pact Synergy Tullamarine, whilst providing support to other departments i.e. projects, production, warehouse.The role is also responsible for ensuring the maintenance function is delivering best outcomes with accurate and timely response to operations. The role also incumbencies the function as the site electrical lead.Your key responsibilities will be to:Safety and Quality   <ul><li>Engage in relevant WHS campaigns that actively drive a culture of behavioural safety and preventative safety measures and activities.  </li><li>Assist the business in its corporate and social responsibility of providing a safe work environment by active participation in safety programs and communicating progress on achievements.</li><li>Maintain quality standards and controls to manufacture and produce packaging solutions that meet customer expectations and requirements</li><li>Ensure that work is carried out in a safe working manner (Take5 &amp; LOTO) and maintaining safe working environments.</li><li>Immediately report instances of near misses or incidents.</li><li>Issuing and amending SOPs.</li></ul>Reliability<ul><li>Coordinate and balance the workload, assign scheduled tasks and mechanical breakdown tasks for Site Trades and Contractors</li><li>Manage and maintain maintenance schedules for mechanical and electrical works at the Tullamarine site</li><li>Manage the maintenance planning, raise and Issue Works Orders from Requests</li><li>Lead and or participate in Continuous Improvement Projects to achieve improved Safety, Productivity, Quality &amp; Reliability</li><li>Develop and maintain spare parts inventory</li><li>Raise purchase requests via SAP</li></ul>Challenges<ul><li>Highly developed safety awareness and ability to drive a safety culture</li><li>Strong analytical aptitude, an ability to improve planning processes and analytical ability to fault find and diagnose problems</li><li>Lead effectively in a team environment to drive performance</li><li>Written &amp; verbal communication skills</li></ul>Decision Making<ul><li>Problem solving with a cost-effective solution that maximises production uptime</li><li>Prioritising safety above all else</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Five (5) years in manufacturing processes.</li><li>Maintenance planning, scheduling and supervision</li><li>Understanding of “good practice” preventative maintenance strategies</li><li>Experience with maintenance operating systems</li><li>Coupa ordering management platform knowledge</li></ul>

Maintenance Supervisor

About the Role:The primary purpose of the Warehouse Supervisor role is to provide leadership in the development and execution of stock distribution and receiving systems, aligning with PPNZ and Stowers' lean manufacturing goals. This entails overseeing warehousing, inwards and outwards goods operations, managing product distribution to customers, and facilitating inter-site movements. Additionally, the role involves leading team development and process enhancement initiatives, ensuring cost control and operational efficiency, managing key relationships, and conducting regular stocktakes to maintain inventory accuracy.Your key responsibilities will be to:<ul><li>Efficient and effective leadership of warehousing, inwards, and outwards goods operations.</li><li>Managing 3PL storage for PPNZ. </li><li>Timely and accurate management of product distribution to customers and inter-site movements.</li><li>Mentoring, coaching, and developing a multiskilled cross-functional team in day-to-day tasks.</li><li>Implementing cost control measures to enhance operational effectiveness.</li><li>Adherence to quality management systems and procedures</li><li>Maintaining strong relationships with key stakeholders, including suppliers, subcontractors, and clients.</li><li>Regularly executing stocktakes and warehouse cycle counts to ensure inventory accuracy.</li><li>Ensuring compliance with health, safety, and environmental policies.</li></ul>To be successful in this role, you’ll have:<ul><li>Proven work experience in warehouse supervision.</li><li>Leadership experience</li><li>Forklift License (Reach and Counterbalance)</li><li>Understanding of Health &amp;Safety regulations</li><li>Strong communication skills and interpersonal skills</li><li>Awareness of AS/NZ ISO 9000 standard requirements</li><li>Positive attitude</li><li>AP Certified would be an advantage but not essential.</li></ul>

Warehouse Supervisor

About this opportunity The Customer Services Specialist: Inventory Management (Folding crates, SBC, Folding bins and Pallets) will be supporting our customers through order management and account queries. In addition, this role will develop a specialisation in Inventory Management across the network. This includes stock control and balancing across the network through mastery of SAP, Excel, Power Bi and Biarri.  Your key responsibilities will be to:<ul><li>Respond to email &amp; phone enquiries from internal and external customers regarding; sales orders, stock availability, etc</li><li>Work with customers regarding changes to stock requirements to ensure customer requirements are met, while minimising any cost impacts on the business.</li><li>Liaise with transport providers to coordinate required transport services daily.</li><li>Point of contact for all concerns from wash sites &amp; 3PL’s regarding customer requests &amp; stock movements</li><li>Ensure site stocktakes of crates, pallets and bins are done on time and accurately.</li><li>Inventory and stock reports update timely.</li><li>Continuously improve processes for stock control on sites with the sites teams.</li><li>Have the right stock in the right place (State) to meet demand.</li><li>Analysis of network demand, stock availability and wash capability to determine movements needed</li><li>Managing the de-hires to make sure that there is sufficient dirty stock for operations to wash.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Experience in SAP, Excel and Power Bi.</li><li>Experience in a Customer Services role is preferable.</li><li>Strong numerical capability.</li><li>Strong interpersonal skills and empathy to influence across the stakeholder group.</li><li>Strong communication skills</li><li>Ability to problem solve and find solutions to challenges.</li></ul>

Customer Service

About this opportunity The purpose of the Health, Safety, Environmental and Sustainability (HSES) Advisor position is to provide oversight and drive consistent implementation of the Health, Safety and Environmental systems across the site, to ensure the organisation meets its legal and ethical obligation to provide a safe and environmentally conscious workplace.We are open to a part-time engagement (3-4 days).Your key responsibilities will be to:<ul><li>Conduct system audits in line with the Group Audit Plan, to ensure consistent implementation and application of the Group system, and support Sites with completion of subsequent action plans.</li><li>Provide a connection between the Site, Divisional and Group level activities and will require championing and monitoring implementation of the Group HSES System</li><li>Identify common health, safety and environmental hazards inherent at the site and establish plans for the control of hazards.</li><li>Provide oversight of critical health, safety and environmental incidents and supporting the Site with incident investigation, root cause analysis and corrective action closure</li><li>Monitor and drive activities with external regulatory bodies (such as WorkSafe and EPA)</li><li>Leading Site activities to achieve defined HSES objectives and targets.</li><li>Mentor the team to continually improve the safety culture.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Five years’ experience in a Safety and Environmental Advisor position</li><li>Previous experience of implementing, monitoring and auditing Safety or Environmental Management Systems</li><li>Previous experience leading Site activities to achieve defined HSES objectives and targets.</li><li>Strong knowledge and understanding of WHS and Environmental legislation, Codes of Practice, Standards, and associated obligations.</li><li>Strong skills in hazard identification, risk management and incident investigation.</li><li>Clear communication with all key stakeholders around risk management.</li><li>Ensure safe operating procedures are implemented throughout the process and audit for compliance.</li></ul>

HSES Advisor

About this opportunityWe specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.As Supply and Demand Planner, you will perform a pivotal role as the conduit between supply planning and manufacturing scheduling.This includes forecasting, demand &amp; supply planning as well as the S&amp;OP process to unlock capacity and maximise plant performance.Your key responsibilities will be to:Safety and Quality   <ul><li>Engage in relevant WHS campaigns that actively drive a culture of behavioural safety and preventative safety measures and activities.  </li><li>Maintain quality standards and controls to manufacture and produce packaging solutions that meet customer expectations and requirements</li><li>Ensure that work is carried out in a safe working manner (Take5 &amp; LOTO) and maintaining safe working environments.</li><li>Immediately report instances of near misses or incidents.</li></ul>Reliability<ul><li>Complete scheduled tasks and mechanical breakdown tasks as directed by the Maintenance Supervisor</li><li>Work independently at times but also as part of a team to achieve the best outcome for the business</li><li>Scope, complete, record and close out work using MEX Works Orders</li><li>Support the production team</li><li>Liaise with Electrical Trades where required</li><li>Participate in Continuous Improvement Projects to achieve improved Safety, Productivity, Quality &amp; Reliability</li><li>Maintain spare parts inventory as required</li></ul>Challenges<ul><li>A developed safety awareness and ability to work within a strong safety culture</li><li>An analytical ability to fault find and diagnose problems</li><li>Written &amp; verbal communication skills</li></ul>Decision Making<ul><li>Problem solving with a cost-effective solution that maximises production uptime</li><li>Prioritising safety above all else</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Prior experience in maintenance in a manufacturing environment</li><li>Understanding of “good practice” preventative maintenance strategies</li><li>Hydraulic and Pneumatics experience</li><li>Restricted or full electrical license desirable but not essential</li><li>Basic computer skills for record-keeping and data entry</li><li>Fault finding and problem solving diagnosis</li><li>Follow preventative maintenance program</li></ul>

Maintenance Fitter

About this opportunity The Assistant Leading Hand is responsible for assisting their shift Leading Hand to oversee all activities and persons within the production hall. Directly reporting to their shift Leading Hand, working closely with and accountable to the site Quality Officer.POSITION DESCRIPTION:An employee in this position is responsible for:<ul><li>Assigning and coordinating the tasks for their shift production team.</li><li>•Machine operation; ensure machines operate efficiently and produce conforming product.</li><li>•Conducting product testing and making the necessary process adjustments of the machine when testing indicates that it is required.</li><li>•Conduct all operations in such a manner as to comply with WHS requirements.</li><li>•Conduct all operations which comply with Food Safety requirements.•Conduct all operations in such a manner as to comply with Quality Standards.</li></ul>Your key responsibilities will be to:1. Ensure the production staff conduct their duties in a safe and correct manner.2.Ensure all production equipment is operating correctly and equipment guarding is in place.3.Ensure machines are operating at the correct cycle times.4.Responsible for machine start up’s, stoppages and process adjustments.5.Accountable for product quality, ensuring product meets company specifications.6.Action the rectification of reported non conformances within their skill-set.7.Report non conformances outside their skill-set to their shift Leading Hand.8.Accountable for the isolation and the reporting of non-conforming product when identified.9.Ensure relevant team members inspect all stock for conformance prior to going into the warehouse.10.Recording of equipment events into the site operations feedback systems; E.g. downtime, the adjustments made, actions taken etc.11.Report equipment issues to the maintenance team and enter action requests into the site CMMS.12.Arrange after-hours electrical, mechanical and technical support in the event of a breakdown.13.Monitor and record waste and scrap during the shift period and report false positive findings to the maintenance team if unable to rectify.14.Complete daily shift changeovers referencing the information of the operations feedback system.15.Maintain daily roster and arrange overtime shift coverage as and when required.16.Print, distribute and maintain production records (paper-based).Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Assist with overseeing the production hall operations.</li><li>Promote a safe work environment and adhere to the company safety obligations in accordance with WHS legislation.</li><li>Adhere to the company environmental obligations in accordance with environmental legislation.</li><li>Efficiently operate all scheduled production lines and attend to faulty machinery immediately</li><li>Provide technical assistance and support to their shift Leading Hand.</li><li>Coordinate production team activities and assignments.</li><li>Ensure the production schedule provided is followed to meet production targets.</li><li>Monitor quality control.</li><li>Drive housekeeping</li><li>Acting shift Leading Hand in their absence.</li></ul>

Assistant Leading Hand

As Account Manager, you will be known for your excellent communication and presentation skills and will bring experience in sustainable growth success. As a part of a solid team of likeminded professionals who have our customers and solution provision at the heart of everything we do, you will be able to develop lasting relationships, be flexible and strategic and are seeking the next step in your career This role is based at Minto, working with customers in NSW.Specifically you will: <ul><li>Ensure that our customers are supported actively and with ongoing relationships in mind</li><li>Conduct regular review meetings</li><li>Identify and deliver on new opportunities and product sales strategies for processed foods</li><li>Prepare and present reporting and analysis on business activity, performance against targets and market industry opportunities</li><li>Support preparation and submission of proposals that deliver a competitive and valuable service offering for customers and our business</li><li>Represent the customers "voice" within the business and ensure their excellent experience throughout PACT</li><li>Identify sales training needs and participate in sales training programs as required</li><li>Liaise with Quality Assurance and production for the external issue of specifications for customer approval</li></ul>Your skills and experience With experience in sales management and astute commercial acumen, you will also bring:<ul><li>Resilience with a strong desire to achieve, operational excellence and delivery of agreed growth objectives</li><li>Strategic and collaborative approach that embeds and harnesses commitment to customer value and service excellence</li><li>Entrepreneurial mindset, technical aptitude and understanding of manufacturing processes is highly beneficial</li><li>Enthusiasm and solutions provision in your Account Management</li><li>Demonstrated commitment and belief of Safety in the workplace and working “Toward Zero Harm”</li></ul>

Key Account Manager –Packaging

From major supermarkets to FMCG’s, many of the world’s most respected brands now count Viscount Reuse as their local sustainability partner. For us, it’s about finding new and better ways of doing things. Ways to grow business, to give back to the environment and to enrich people’s lives every day.About this opportunityYou will be assisting with the continual sales and business development of the Viscount Reuse business. This role will primarily be responsible for managing, developing, and growing major Key Accounts in Fresh Produce, Bakery, Protein, Seafood and Dairy industries within the QLD State.Your key responsibilities will be to:<ul><li>Maintain and Develop Key Accounts within the pooling and manufacturing Australian business</li><li>Identify business development opportunities within Key Accounts</li><li>Responsible for Budget, Forecast and Financial performance of Key Accounts</li><li>Review and assist with the establishment of appropriate strategy positioning of selling price, selling structure and gross contribution.</li><li>Managing Rise and Fall pricing when necessary.</li><li>Support the implementation of new products.</li></ul>Your skills and experienceTo be successful in this role you'll have:<ul><li>Sufficient experience in a supply chain, packaging or produce environment., </li><li>Strong communication skills to communicate, present, assert and speak to all levels of stakeholders involved.</li><li>Ability to manage multiple internal and external stakeholders to build relationships, influence, manage conflicts and navigate through issues arising.</li><li>Ability to plan and manage projects, manage the risk, forecast, time and teams working on ongoing projects</li><li>Strong research and strategic analysis skills</li><li>High competency working with Microsoft Office, SAP and CRM software.</li><li>Understanding how the circular underpins everything we do and selling this message internally and externally as part of the company values and personal ethos.</li></ul>

Key Account Manager - QLD

About this opportunity Reporting to the General Manager Operations, Pact Packaging New Zealand (PPNZ) and part of a collaborative Operational team. The Business Unit Manager is responsible for the end-to-end operations across the Albany site. This role provides direction and day to day management in order to develop and drive a strong consistent culture of operational excellence across the business, focused on optimising safety, customer service and manufacturing performance.Your key responsibilities will be to:<ul><li>Overall responsibility for business unit performance.</li><li>Quality, Health &amp; Safety Performance.</li><li>Sales and Customer Management.</li><li>Effective leadership and staff management.</li><li>Operational excellence and continuous improvement, including quality, plant reliability, productivity sales, cost and waste.</li><li>Responsible for delivering key operational objectives and revenue targets for the business.</li><li>Agrees budgets and targets for the business unit and ensure such targets are met.</li><li>Manage key relationships and negotiate deals at the most senior level.</li><li>Creating a business that our people are engaged and proud of.</li><li>Promoting training and development through front line leadership development and succession planning.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Minimum 5 years senior management experience in a manufacturing or Logistics environment.</li><li>Leadership role in large complex organisation, FMCG or similar.</li><li>Senior Management experience in an operations role or commercial role.</li><li>Professional &amp; commercial knowledge and acumen.</li><li>Experienced in leading and developing high performing teams.</li><li>Strong conceptual and analytical skills</li><li>Demonstrated experience in driving continuous improvement (people, tech, process),</li><li>Collaboration and relationship building skills; ability to quickly form working relationships and gain credibility with senior management.</li></ul>

Business Unit Manager

About this opportunity This role has accountability for designing, implementing, and maintaining robust network and security solutionsYour key responsibilities will be to:<ul><li>Oversee the deployment and maintenance of Cloud networking and Cloud VoIP systems. </li><li>Develop and implement network design and architecture strategies to ensure optimal performance and scalability. </li><li>Design and implement network segmentation to enhance security and performance. </li><li>Configure and manage routing protocols to ensure optimal network performance and reliability. </li><li>Monitor network performance, troubleshoot issues, and implement necessary improvements. </li><li>Collaborate with cross-functional teams to support network-related projects and initiatives. – </li><li>Work with Factory Engineering Leaders on Industry 4.0 &amp; Automation Network design </li><li>Ensure network security by implementing and maintaining appropriate measures and protocols. </li><li>Document network configurations, processes, and procedures for future reference. </li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Minimum of 5 years of experience in network engineering, with a focus on Cisco Meraki, SD-WAN, Cloud networking, Cloud VoIP, network design and architecture, and network segmentation design and implementation. </li><li>Proven experience working in a manufacturing environment is highly desirable. </li><li>Strong understanding of network security principles and best practices. </li><li>Excellent problem-solving skills and the ability to work under pressure. </li><li>Proven track record of successful project implementations.</li><li>Familiarity with NIST, ISO 27001, and other security frameworks.</li><li>Knowledge of OT security principles and IoT security best practices.</li></ul>

Senior Network Engineer

About this opportunityThe Team Leader coordinates the operational aspects of the production area of responsibility to deliver all agreed targets for the business including EHSR compliance and behavioural excellence, continuous improvement of all aspects of operational excellence including quality, plant reliability, housekeeping, productivity and waste.Your key responsibilities will be to:<ul><li>Building a culture where safe behaviour and adherence to site/business policies is part of the everyday.</li><li>Working collaboratively with the Site Operations Manager to implement best practise operational processes across the Site.</li><li>Creating a work environment that our people are proud of and that rates as our customers’ best supplier.</li><li>Enhancing the levels of internal and external customer satisfaction.</li><li>Continuously improving overall operational performance levels measured by safe behaviour, quality, plant reliability, machine performance, delivery reliability, responsiveness and cost control/reduction.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Minimum 3 years Proven experience in a manufacturing environment with knowledge of health and safety, operational excellence, and continuous improvement techniques.</li><li>Proven experience leading a team of 15 to 20 in a compassionate people-focused manner.</li><li>Proficient in MS Office, with SAP experience being an advantage.</li><li>Proven effective problem-solving and decision-making skills</li><li>Excellent communication skills, written and verbal with a demonstrable focus on customer service.</li></ul>

Team Leader

Reporting to the Head of Sales – Household and Industrial Packaging, you will be responsible for managing and growing sales for Pact's Household and Industrial division based at our plastics manufacturing site in Altona North.  As Sales Manager, you will account manage and business develop for packaging products manufactured from our national sites and servicing accounts in Victoria.The sites customer portfolio requires the delivery of an exceptional and quality customer experience along with engaging internal stakeholders to drive growth.Retention of existing market share along with incremental growth of new business development and customer spend is a crucial key outcome of this role. The remit split for this role will be approximately 60% new business focus 40% account management.Key responsibilities will be to: <ul><li> Work closely with major customers, employees and external contractors to ensure products are manufactured in accordance with agreed requirements and specifications.   </li><li>Maintain bespoke and proactive customer service standards and continue to develop the supplier partnership through collaboration and market intelligence.  </li><li>Achieve budgeted revenue and margin targets through continuous development of new business and product portfolio growth. </li><li> Effectively negotiate supply agreements that enhance profit and Sales value  </li><li>Prepare and present detailed reporting and analysis on business activities, performance against targets and market and industry opportunities</li><li>Prepare and submit supply tenders and proposals that deliver a competitive and valuable service offering for customers and our business</li><li>Ensure sales and status reporting accurately details business activity and team performance</li><li> Work with customers and key decision makers to identify and deliver on new opportunities and product sales strategies</li><li>Mentor the team and act as a sound source of support to continually improve the sales environment morale and team culture.</li></ul>Your skills and experience<ul><li>Experienced in plastic packaging sales and account management</li><li>Strong financial acumen, financial performance to budget targets</li><li>Demonstrated capability to engage at all levels coupled with high level of influencing and negotiation abilities</li><li>Strong strategic selling and customer solution focus</li><li>Proven experience in Technical Sales and Solution Selling as a key account management or Business Development Manager</li><li>Personal presence and credibility that builds stakeholder engagement</li></ul>

Sales Manager

As Key Account Support Officer, you will be responsible for managing and supporting the National Business Manager in a fast-paced FMCG Contract Manufacturing environment. This role focuses on ensuring excellent service delivery, managing customer relationships, and handling inquiries and order-related issues. The ideal candidate will be proactive, detail-oriented, and customer-focused, assisting in maintaining strong, long-lasting relationships with customers while ensuring smooth customer service support.Your key responsibilities will be to:<ul><li>As the primary point of contact for customers, handle inquiries, complaints, and feedback in a professional and timely manner.</li><li>Address customer concerns regarding product availability, pricing, order status, and delivery timelines.</li><li>Ensure clear communication and proactive updates to customers regarding order progress or any delays</li><li>Work closely with internal departments such as Sales, Production, Logistics, and Finance to ensure a smooth flow of information and prompt resolution of customer issues.</li><li>Assist the National Business Manager by providing necessary customer information and supporting in administrative tasks such as preparing quotations, order processing, and documentation.</li><li>Track and report on customer satisfaction via dealing with their individual contacts, providing regular feedback to the National Business Manager on potential areas for improvement.</li><li>Maintain accurate customer records and order history, ensuring all communications and orders are properly logged in the PCM System / Sharepoint</li><li>Generate reports on customer service metrics, such as response time, order fulfillment, and customer satisfaction, to assist in performance reviews.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Solid experience and tenure in customer service or Sales Support or, preferably in the FMCG or manufacturing sectors.</li><li>Strong communication and interpersonal skills, with the ability to engage customers effectively.</li><li>Problem-solving mindset and a proactive approach to issue resolution.</li><li>Excellent organizational and time-management abilities.</li><li>Knowledge of SAP and Microsoft Office Suite.</li><li>Understanding of the FMCG sector and manufacturing processes is a plus</li></ul>

Key Account Support Officer

About this opportunity:Reporting to the New Product Development Manager, this exciting opportunity will see you focusing on the setup and co-ordinating product introductions into production sites, managing timelines, artwork approvals and information flow between internal key stake holders, customers, and suppliers. The role requires the compiling of detailed cost sheets for a range of FMCG products using an existing costing template for Finance and operations before submitting to Sales team for customer negotiations.New products will range from complex projects using new technologies and platforms, development of new brands, range extensions and relaunches of existing products. Pact Contract Manufacturing range of FMCG products manufactured include personal care, homecare, industrial and aerosols over multiple manufacturing sites and packaging formats.Your key responsibilities will be to:<ul><li>Co-ordinate New Product introduction and change management.</li><li> Ensuring adherence to timelines for new product opportunities.</li><li>Identify any business or supply risk for projects, ensuring project DIFOT </li><li>Read and interpret customer briefs.</li><li>Work towards customer cost targets and identify/communicate compromises to meet expected costs or timings.</li><li>Determine project packaging requirements and source materials from new and existing suppliers.</li><li>Identify and implement material cost saving opportunities.</li><li>Liaise with internal and external suppliers &amp; customers regarding new product launches, packaging design, timings, and packaging specifications.</li><li>Generate new product costings by liaising with key personnel to determine labour and material cost and identify any additional expenditure required for launch, present finalised costing to Business Commercial Manager and Site Manager for analysis and approval.</li><li>Liaise with customers on all relevant details required for new product implementation.</li><li>Identify and co-ordinate product run in and run outs.</li><li>Responsible for scheduling and running Project meetings with internal stakeholders and communicating to relevant departments on project critical path and dates.</li><li>Setup of new materials, BOM’s, and pricing in internal SAP system as well as continual system maintenance.</li><li>Partake in problem solving with respect to packaging or efficiency and where appropriate lead resolution with internal and external stakeholders.</li><li>Assisting with the setup of internal documentation and product specifications for Quality department.</li><li>Work with the operations team to ensure first run targets are achieved.</li><li>Strictly following OHS requirements and safety procedures.</li><li>Contribute to the achievements of the department and company’s commercial &amp; quality objectives.</li></ul>Your skills and experienceTo be successful in this role, you’ll bring:<ul><li>Attention to detail and experience in delivering to brief</li><li> Experience working in a dynamic environment.</li><li>Experience working to tight timelines.</li><li>Strong SAP and Excel skills.</li><li>Ability to work autonomously.</li><li>Strong communication skills.</li><li>Ability to develop and continually improve processes.</li><li>Experience in packaging or contract manufacturing sector.</li></ul>

 New Products Co ordinator

Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.About this opportunity We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.As Supply and Demand Planner, you will perform a pivotal role as the conduit between supply planning and manufacturing scheduling.This includes forecasting, demand &amp; supply planning as well as the S&amp;OP process to unlock capacity and maximise plant performance.Your key responsibilities will be to:<ul><li>Machining</li><li>Perform lathe operations</li><li>Perform milling operations</li><li>Perform grinding operations</li><li>Perform Fabrication operations including welding when required</li><li>Perform complex grinding operations</li><li>Operates machines to make parts and tools</li><li>Uses a range of machinery operations including semi-automatic and automatic processes as well as hand tools to shape materials</li><li>Apply mathematical techniques in a manufacturing engineering or related environment</li><li> Drawing, Drafting and Design</li><li>Interpret technical drawing and understand CAD prinicples</li><li>Apply basic engineering design concepts</li><li>Marks out designs on the appropriate material and cuts to the specified size and shape</li><li>Studies engineering drawings to determine dimensions and tolerances of articles to be manufactured </li><li>Materials Handling</li><li>Undertake manual handling</li><li>Order materials</li><li>Operate fixed/moveable load shifting equipment</li><li>Measurement</li><li>Perform precision mechanical/Engineering measurement</li><li>Mark off/out (general engineering)</li><li>Undertake occupational health and safety activities in the workplace</li><li>Apply principles of occupational health and safety in the work environment</li><li>Fluid Power</li><li>Maintain pneumatic system</li><li>Maintain hydraulic systems</li><li>Tool Maintenance &amp; Diagnostics</li><li>Use tools for precision work</li><li>Take apart faulty tools and assemblies and repair or replace parts</li><li>Checks accuracy and quality of manufactured articles</li><li>Environmental</li><li>Participate in environmentally sustainable work practices</li><li>Communication</li><li>Operate as a team member to conduct manufacturing, engineering or related activities</li><li>Assist in the provision of on the job training</li><li>Interact with computing technology</li><li>Internal and Imported Units</li><li>Apply 5S procedures</li><li>Dismantle, replace and assemble engineering components</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Toolmaker</li><li>High proficiency in use for Lathes, Mills and CNC machine tools</li><li>Understand CAD drawings</li><li>Good Mechanical aptitude</li><li>Keyboard skills</li><li>Effective communication (written &amp; oral) skills</li><li>Microsoft Office skills,</li><li>Adaptable and flexible</li><li>Team player</li><li>Motivated</li><li>Strong focus on gaining an in-depth knowledge of products &amp; services supported</li></ul>

Toolmaker

Join our Closures, Dairy and Beverage business and as Key Account Manager, youre responsibility will be to manage nominated key corporate accounts and develop sales opportunities for Closures, Dairy and Beverage products, both new and existing. You will work closely with Pact's key accounts to increase existing customer share of wallet, develop and onboard new customers and provide exceptional support. The role is responsible for customers and markets at both a State and National level as directed by the Head of Sales. The role calls for excellent communication and self-motivation, and a proven history of sustainable growth success using data market insights.  This is a sales leadership role within a matrix structure and is focused on customers' needs at corporate and site levels.Your key responsibilities will be to:<ul><li>Ensure that the existing customer base is managed in accordance with expectations, including active development and management of customer relationships, accurate and timely orders/forecasting/inventory and slow stock management and development of new product and business opportunities with both new and existing customers</li><li>Develop and maintain Account Plans for key customers</li><li>Conduct regular customer business review meetings</li><li>Identify and deliver on new opportunities and product sales strategies by maintaining a healthy sales pipeline</li><li>Prepare and present reporting and analysis on business activities, performance against targets, and market and industry opportunities</li><li>Support preparation and submission of proposals that deliver a competitive and valuable service offering for customers and our business</li><li>Lead own portfolio’s contribution to annual sales budget process</li><li>Prepare forecasts as to the current and future months’ forecast sales for allocated accounts</li><li>Analyze sales </li><li>Represent the customer's "voice" within the business and ensuring that their experience throughout PACT is aligned with the strategic importance of the account</li><li>Identify sales training needs and participating in sales training programs as required</li><li>Consult with Quality Assurance Manager for the external issue of specifications for customer approval</li><li>Provide Sales support/backup to other business functions and to perform other duties as may be required</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li> Solid tenure of practical sales and account management experience, particularly managing and selling to major accounts with a demonstrated track record of delivering growth.</li><li>Financial acumen and negotiation experience</li><li>Technical sales capabilities preferred i.e. Rigid Packaging, Polyolefins, Laminate Structures</li><li>Experience in Client Relationship Management</li><li>Proficient in SAP (desirable)</li><li>Proficient in Microsoft Office products (excel, word, powerpoint)</li><li>Excellent written and verbal communication skills in English</li><li>Detail orientated</li><li>Work collaboratively across various functions</li><li>Methodological approach to systems and working environment</li><li>Willingness to travel as needed</li></ul>

Key Account Manager-Packaging

As Supply Chain Manager you will lead a strong multi-functional supply chain team to deliver maximum performance to the business. In this opportunity, you will work with an established an efficient supply planning, purchasing and customer servicing team, working across all internal and external stakeholders. You are well known for your ability to ensure manufacturing is planned at optimal capacity to achieve desired DIFOT and business efficiencies and influencing the team to deliver to this also. Your role activities include developing and implementing a highly effective product life cycle process to ensure new products are successfully launched on time. Assessing profitability and feasibility of innovations and delivering procurement savings as well as managing inventory to optimise working capital and reduce slow moving and obsolete stock will form part of your remit. In this highly visible role, you will work closely with local and overseas suppliers to establish strategic partnerships to obtain the best value for spend at all times. Of course, diagnosing issues and introducing solutions to optimise the end-to-end supply chain process will be a focus of your role.Your key responsibilities will be to:<ul><li>Build a strong multi-functional supply chain team, optimising resources to achieve a high-level business performance.</li><li>Establish and maintain positive business relationships with stakeholders for all supply chain related activities to improve overall business processes.</li><li>Manage supply chain and logistics activities to be efficient, dependable and cost effective in line with the business deliverables.</li><li>Work closely with sales, marketing, finance, operations and suppliers to develop Supply Chain procedures and processes.</li><li>Lead the team to ensure all raw materials and packaging materials are brought in on time within budget. Provide leadership, support, and guidance to direct reports ensuring they have the skills, knowledge, and resources to undertake their tasks effectively.</li><li>Manage, coach and mentor the team by improving engagement and culture through leadership and training.</li><li>Manage the entire MRP process in the planning of procurement, scheduling, inventory control, logistics and distribution; enabling streamlined processes to avoid costly delays and lost opportunities.</li><li>Maximise production capacity (RCCP and Planning Board) to improve operational efficiency and ensure production is planned at the best of the business’ capacity to exceed customers’ DIFOT expectations.</li><li>Monitor KPIs, conduct analyses and implement effective process improvements in the supply chain. Identify new vendors/suppliers without jeopardizing quality and DIFOT service delivery.</li><li>Optimise inventory level to meet service levels and minimize working capital.</li><li>Analyse current processes and systems on planning, purchasing and inventory management then introduce solutions and implement improvement action plans.</li><li>Lead new product development for customers and ensure capacity is allotted to projects to meet product range launches. Work with customers to simplify products design in order to reduce cost of goods or improve production efficiency.</li><li>Assess profitability and feasibility of innovations and developments on existing products through product costing and coordination with the production team.</li><li>Work closely with regulatory and R&amp;D team to ensure adherence to all safety, health, environmental rules and regulations.</li><li>Generate and review weekly, monthly and quarterly reports to manage supply chain KPIs and update stakeholders – EGM, Sales, Operations and Finance.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>A keen eye for detail</li><li>Strong ability to question the status quo and challenge the business positively</li><li>Advanced SAP and Excel experience</li><li>An ability to understand and analyse data to develop trends and set direction for the business</li><li>A formal qualification in a Supply Chain or Manufacturing related discipline</li><li>Strong interpersonal, communication &amp; presentation skills</li><li>A Production Planning background, ideally gained within a FMCG or Pharmaceutical manufacturing environment</li></ul>

Supply Chain Manager

About this opportunityThe Head of Sales H&amp;I is responsible for driving revenue growth, developing strategic sales plans, and leading the sales team of Pact Groups Household and Industrial (H&amp;I) segment within the Packaging Division in Australia.  This role requires a strong background in plastic packaging, market intelligence, and the ability to build and maintain strong customer relationships.This role combines commercial sales expertise with Sales &amp; Operational Planning (S&amp;OP) to enhance forecast accuracy, optimize inventory levels and improve overall business performance. This role is pivotal in developing strategy to drive revenue growth that will deliver profitable targets, expanding market share, identifying new business opportunities, building strong relationships with customers and leading a high performing and results focused sales team.  The role is critical for the growth of Pact Group and therefore will work collaboratively across the Groups network.  The Head of Sales H&amp;I will contribute to the development and determination of the segment’s strategy, as well as the annual and long/medium-term business plans. Your key responsibilities will be to:<ul><li>Develop and execute a comprehensive sales strategy to achieve revenue and profitability targets.</li><li>Identify new business opportunities and expand market share within existing and new customer segments.</li><li>Monitor market trends, competitor activities, and customer needs to adjust sales strategies accordingly.</li><li>Lead the S&amp;OP process, ensuring seamless coordination between sales, supply chain, production and finance</li><li>Work closely with operations and procurement to align production planning and market demand</li><li>Accurately forecast pipeline opportunities relevant to volume, timing and solution mix</li><li>Build and maintain strong relationships with key customers, distributors and industry stakeholders.</li><li>Negotiate contracts, pricing, and supply agreements to maximize profitability while ensuring customer satisfaction.</li><li>Collaborate with the marketing team to develop and execute effective marketing campaigns and promotional activities.</li><li>Evaluate the best and most cost-efficient sales setup to focus on key opportunities and segments, as well as required team and individual competencies.</li><li>Establish team of excellent salespeople by identifying and developing top performers.</li></ul>Your skills and experienceTo be successful in this role, you’ll have:<ul><li>Deep experience in sales leadership, preferably in the plastic packaging industry</li><li>Strong understanding of packaging materials, manufacturing processes, and industry regulations</li><li>Proven ability to develop and execute successful sales strategies</li><li>Excellent leadership, negotiation, and communication skills</li><li>Strong understanding of S&amp;OP, demand planning and supply chain processes</li><li>Proven track record of achieving and exceeding sales targets</li><li>Demonstrated experience leading, coaching and mentoring a sales team that delivers on targets</li><li>Experienced in strategy, planning and negotiating</li><li>Excellent written/verbal communication and presentation skills</li><li>Willingness to travel and stay away from home as needed</li><li>Displays resilience, self-discipline and problem solving in the face of uncertainty and handles issues proactively.</li><li>Experience in international consumer markets</li><li>Leadership role in a large complex organisation</li><li>Proficient in SAP (desirable)</li></ul>

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