Kitchens using Winnow know exactly what they're putting in their bins. At Winnow, we help the food service and hospitality industry cut down on food waste by making the kitchen smarter.

With <a target="_blank" rel="noopener noreferrer" href="https://www.winnowsolutions.com/vision?hsLang=en">Winnow Vision</a>, our AI-enabled tool, kitchens can automatically track food waste. Winnow Vision uses computer vision to help chefs easily pinpoint waste, cut costs and save time. The system takes photos of wasted food as it's thrown away and, using the images, the machine trains itself to recognise what has been thrown in the bin. This means that, over time, food will be thrown in the bin and the data will be captured automatically. This increases data accuracy and ease of use.

Simple and intuitive to use, the <a target="_blank" rel="noopener noreferrer" href="https://www.winnowsolutions.com/en/product?hsLang=en">Winnow Waste Monitor</a> comprises a digital scale and a connected tablet. Using any bin, team members throw food away in the usual way. The weight is recorded and then the user selects the reason and identifies the item/dish using the tablet.

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AI-powered tool reducing food waste in kitchens, cutting costs and saving time.

About us Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We at Winnow believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made up of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through technology tools in the kitchen. We have worked with thousands of sites and are operating in over 80 countries around the world supported by our offices in London, Dubai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on <a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai">our website</a> and <a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/">this article in Forbes.</a>Other recent accolades include that Winnow was awarded a winner of Impact 50's most impactful companies to work for in 2023. You can read more about it <a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner">here</a>. In 2024, we were <a href="https://forwardfooding.com/foodtech500/">selected in the top 10 FoodTech companies globally</a>. We are passionate about living our values and place them at the center of everything we do. We are excited about likeminded talent who share these values, joining us in our mission: Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.Bravely honest. With each other, that means we’re a transparent organization where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.People of action. Done is better than perfect, and we learn by boldly doing, then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.People and Planet Positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimizes the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.About the team and the roleAn exciting opportunity exists for an experienced Customer Success Manager to lead on the delivery of the operational goals in the growing sector of resorts and hotels. The role will be responsible for growing and maintaining a number of strategic accounts across Central and South America. As part of this responsibility, the role will be tasked with both devising the strategy for how to do this, as well as for creating action-orientated implementation plans to deliver this strategy. They will also be responsible for the performance of the accounts ensuring Winnow and client KPIs are met. These strategic accounts are critically important to the future of Winnow and this role sits at the heart of Winnow’s operational strategy. This role is all about creating and executing effective and engaging plans to deliver on new and existing accounts within the resorts sectors across the region.This role is Winnow's first hire in Mexico, and we take this expansion seriously. This individual must have a track-record of successful remote work while meeting or exceeding KPIs. You will report to the Chicago-based Team Lead and will need to operate fairly independently, but will need to collaborate effectively with other internal Winnow functions, such as Support, Product and the Data Services team (based in other regions) in order to maximize growth opportunities and ensure success of your accounts. This role will suit a self-starter who is looking to take full ownership for a broad and growing portfolio of customers.RequirementsKey objectives of role: <ul> <li>Full ownership of a portfolio of accounts, responsible for account performance KPIs, churn prevention, clients' return on investment, and positive NPS across the accounts managed.</li> <li>~75% of time dedicated to account maintenance and growth; ~25% of time dedicated to technical support for our Mexican clients. Both functions will require travel to client sites, with multi-day trips in some cases. </li> <li>Contribute to the quarterly and annual strategic objectives for the resorts vertical as well as create robust implementation plans for delivery.</li> <li>Report to the Team Lead and Managing Director of the Americas on the performance of the accounts on a monthly basis, with regular communication via weekly Zoom meetings in between. </li> <li>Act as the Voice of the Customer for resorts within Winnow. You will be responsible for voicing client concerns, escalating risks, and recommending solutions. </li> <li>Create compelling, clear and replicable delivery and success strategies for the resorts industry. </li> <li>Help your clients build and deliver a project governance structure of their internal stakeholders to best ensure Winnow's successful partnership with these accounts. </li> <li>Provide clients with timely, accurate and insightful reports, with a mixture of automated and ad-hoc reporting. </li> <li>Develop deep relationships with key influencers and decision-making units among and beyond existing clients to help build additional demand for our products. </li> <li>Manage and solve any conflicts or challenges which arise ensuring customers are communicated to on a regular and transparent basis. </li> </ul> REQUIRED skills and background– candidates without these qualifications won't be considered<ul> <li>Fluent in both English and Spanish (mandatory) </li> <li>Experience in a Client Success / Implementation or Project Management / Account Management / Consultant role</li> <li>Experience in the hospitality industry (resorts, hotels, restaurants) </li> <li>Experience analyzing large datasets using Excel / G Sheets</li> <li>Understanding of KPIs and how to use them to track client success </li> <li>Intermediate level of Excel / G Sheets and are skilled in PowerPoint / Google Slides</li> </ul>PREFERRED – preference for clients with these attributes<ul> <li>Degree-educated </li> <li>Experience with remote work and reporting to a manager in another geographic location </li> <li>Experience at a multi-national corporation</li> <li>Experience with Slack, Confluence, and Planhat or other CRM tools</li> </ul>TRAVEL requirements of the role <ul> <li>Driver's license, car, and ability to drive oneself to clients in the Quintana Roo region (expense reimbursement from Winnow)</li> <li>Active passport and ability to travel within Mexico, Caribbean, and U.S. for client visits</li> <li>Ability to spend up to 8 weeks/year in Chicago office</li> <li>All travel expenses paid for by Winnow, of course!</li> </ul>Personal Attributes we look for:<ul> <li>You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others</li> <li>You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done</li> <li>You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use</li> <li>You are passionate about your career. You proactively stay abreast of developments in your own field of study while being driven and committed to helping the organization achieve its mission</li> <li>You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals</li> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time</li> <li>You are able to organize self, including effective project management and scheduling, prioritization and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn.</li> </ul>Please note: The intended start date for this role is June 2025. A typical interview process with Winnow will include:<ul> <li>30 min interview with Head of HR</li> <li>30 min interview with Operations Team Lead</li> <li>Short Excel and presentation exercise to simulate a typical client presentation + 60-minute case study presentation</li> <li>30-minute call with co-founder</li> </ul>

Customer Success Manager, Resorts

<h3>About us</h3>Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Singapore, Romania and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>. Similarly, Winnow has been included in the Top 30 Best Small and Medium companies to work for in 2023 by undelucram.ro.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.<h3>About the team</h3>The Technical Support team plays a crucial role in taking responsibility for running the onboarding and implementation of our technology across new customers, as well as ensuring ongoing success once the system is up and running on client sites.The goal is to have successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. Once key clients, the aim is to provide an immaculate service avoiding churn and increasing revenue.The Technical Support team is the lifeline to our sites. We believe in excellent customer service and put our clients at the forefront of what we do. This role is responsible for being the frontline support to our clients and ensuring they are able to use the Winnow system to reach their food reduction targets. Delivering outstanding Customer Support plays a major part in our ability to retain our customers on an ongoing basis. <h3>About the role</h3>We are looking for an L2 Technical Support Lead, a motivated and ambitious individual with a can-do attitude to take the lead in resolving complex technical issues while supporting and mentoring the L2 team. This role is highly hands-on, requiring deep technical expertise to troubleshoot and resolve escalated tickets efficiently. As a key escalation point, you will work directly on challenging cases, ensure timely resolutions, and collaborate with internal teams to improve processes and service quality.Key objectives and responsibilities<ul> <li>Oversee the daily operations of the L2 Technical Support team, ensuring that all team members are performing their roles effectively. Assist team members with assessing and solving any technical challenges faced by our clients within specific SLAs.</li> <li>Actively participate in resolving complex technical issues, providing hands-on troubleshooting and support to both internal teams and end-users by maintaining a strong technical presence by directly addressing escalated tickets.</li> <li>Act as a point of escalation for complex technical issues that require advanced knowledge or authority to resolve.</li> <li>Root cause problems and escalate common issues to the tech team in a structured manner.</li> <li>Provide advanced troubleshooting for complex technical issues escalated from L1 support.</li> <li>Use monitoring tools (e.g., Grafana, Kibana or ELK) to analyze system performance and identify potential issues.</li> <li>Identify any data issues and resolve them through the creation and execution of database SQL queries.</li> <li>Maintain a deep understanding of the company’s products, services, and technologies to provide effective support and training.</li> <li>Create and refine standard operating procedures (SOPs) to streamline support processes and improve response times. Ensure that documentation is up-to-date and that solutions to common issues are recorded for future reference.</li> <li>Track key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction to assess team performance and identify areas for improvement.</li> <li>Work closely with other departments, such as Engineering, Product Management, and Customer Success, to communicate customer feedback and technical issues.</li> <li>The L2 Technical Support Lead represents the Technical Support team in stakeholder meetings, effectively communicating technical information to both technical and non-technical audiences while providing accurate statistics, reports, and updates.</li> <li>Provide training for new hires and ongoing development for existing staff to enhance their technical skills and customer service abilities.</li> <li>Encourage a collaborative and supportive team culture that promotes open communication and teamwork.</li> <li>Implement initiatives to keep team members motivated, engaged, and aligned with the company’s goals.</li> <li>Conduct regular performance evaluations, set goals, and provide feedback to team members to encourage growth and improve performance.</li> </ul>RequirementsAbout youEducation and experience<ul> <li>You are likely to have a degree in a technical field.</li> <li>Strong technical skills, including networking and Linux-based operating systems.</li> <li>Strong SQL skills with hands-on experience working with Databases.</li> <li>Experience using monitoring dashboards such as Grafana, with the ability to analyze and interpret results effectively.</li> <li>Experience with IoT and AI-based solutions is a plus.</li> <li>Proficient in troubleshooting technical issues with ease.</li> <li>Experience using support tools such as Zendesk, Intercom and the Atlassian suite is a plus.</li> <li>Fluency in languages other than English is a plus.</li> </ul>Personal attributes<ul> <li>Motivated and curious, you love absorbing new information and are able to reliably recall and figure out how to rapidly apply it. You have the courage, when appropriate to learn new technology rather than sticking to what you know already.</li> <li>Demonstrates excellent communication skills. You communicate clearly in both written and spoken language. You listen attentively; you process and comprehend what you hear. You are also confident enough to ask questions and to clarify ambiguous points.</li> <li>With proven leadership capabilities, you are able to demonstrate how you have successfully implemented your projects by delivering through others.</li> <li>You are results-driven and can demonstrate how you have delivered effective solutions in a timely manner.</li> <li>Ability to convince others to expressed point of view and gain acceptance and agreement of plans.</li> <li>You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team.</li> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right the first time.</li> <li>You have proven experience in challenging and questioning the status quo. You enjoy suggesting and implementing creative and innovative solutions to improve the way things get done.</li> <li>Track record of identifying problems, analysing options and deploying sound decision-making skills.</li> </ul>Our shared attributes<ul> <li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture, and build for the long term.</li> <li>You are transparent in your approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships.</li> <li>You get things done and seek to continually improve. Your customers want you on their team.</li> <li>You are passionate about the value of food and are committed to the fight against food waste.</li> <li>You are humble in approach and quick to pitch in if you see someone struggling.</li> </ul>BenefitsBenefits<ul> <li>Competitive base salary. </li> <li>Meal tickets - 35 RON per working day.</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance or the option to swap the wellness allowance for a 7Card subscription. </li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave. </li> <li>Company part-funded private health insurance and eye care allowance.</li> <li>Life insurance (3 times base salary). </li> <li>Company stock options package. </li> <li>Eligible for discretionary annual bonus.</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing.</li> <li>Learning and development allowance of 1,730 RON annually. </li> <li>Hybrid way of working - we’re all in the office on Wednesdays and Thursdays.</li> <li>Company provided breakfast &amp; snacks on office days.</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Our own office space with a great working environment </li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world-class business.</li> </ul>

L2 Technical Support Lead

About usWinnow is a fast growing start up, developing cutting edge technology to tackle the $1 trillion global food waste problem by transforming the way we produce food. Established in 2013, we are currently operating in over 70 countries, and we are just at the start of our journey. As the global leader in addressing food waste, we are committed to continuing to push the envelope on what technology can do to solve this problem. For example, Winnow Vision, our artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on <a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai">our website</a> and <a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/">this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of <a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner">Impact 50's most impactful companies</a> to work for, as well as included in the Top 30 Best Small and Medium companies to work for in 2023 by undelucram.ro.Our intern programmeParticipating in the intern programme at Winnow isn’t about taking a back seat. You’ll be given real work and will be accountable for delivering a set of assigned responsibilities.The Technical Support team is the lifeline to our sites. As an intern in our Support team you'll play a frontline role in delivering the exceptional Technical Support service our customers deserve and will directly help them reach their food reduction targets. More specifically, during your placement you will learn to:<ul> <li>Assess and solve any technical challenges faced by our clients within specific SLA’s</li> <li>Track Winnow systems globally (with a focus on EMEA and Americas regions), and proactively contacting sites where technical challenges are detected</li> <li>Identify root cause problems and escalate common issues to the tech team in a structured manner</li> <li>Review and monitor our Kanban and Zendesk boards</li> <li>Log and update records of issues as they escalate</li> <li>Provide help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance</li> <li>Develop product knowledge documentation to serve as a technical resource</li> <li>Collaborate closely with internal teams in different regions</li> </ul>About the teamThe Technical Support team plays a crucial role in taking responsibility for running the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites.The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. Once, key clients, the aim is to provide an immaculate service avoiding churn and increasing revenue.Tech Support team is the lifeline to our sites. We believe in excellent customer service and put our clients at the forefront of what we do. This role is responsible for being the frontline support to our clients and ensure they are able to use the Winnow system to reach their food reduction targets. The role would be perfect for someone that loves problem-solving, proactively speaking to customers, and wanting to operate independently.Our TechnologyTechnology is at the forefront of what we do, and the success of our company is based on our world-class technology and on finding solutions to real world problems that have not been solved to date. Our current stack includes:<ul> <li>Languages: Java, VueJS, Python, Go</li> <li>Android apps (Kotlin/Java)</li> <li>PostgreSQL, MySQL</li> <li>REST APIs</li> <li>Analysis of Technical Issues / Troubleshooting</li> <li>Hands-on IT background, with technical understanding, appreciation of modern systems architecture, security and high availability.</li> <li>Designing and manufacturing IoT ‘smart’ edge devices and expanding using Linux powered devices on the field collecting data using cutting edge technologies (BalenaOS/ShellScripting)</li> <li>Focus on security, user authentication, permissions, data integrity, customer satisfactions</li> <li>AWS Cloud using EC2, Aurora, S3 and other services</li> <li>JIRA, Confluence, BitBucket (Atlassian products)</li> <li>Moving to a Microservices architecture using Kafka for messaging and currently implementing other patterns</li> <li>Agile team using Scrum or Kanban (each team chooses the best approach to drive results)</li> <li>Reporting and Analytics using Pentaho</li> </ul>RequirementsAbout youDriven and ambitious you will be excited about gaining experience in a fast paced organisation during one of the most exciting and dynamic times in our business.Things move quickly at Winnow so you’ll be able to work under pressure, get going of your own accord and use your initiative to get things done. You’ll be able to work at speed without compromising on accuracy and will be able to work as part of a team.Your extraordinary attention to detail, and pride in what we’re creating, means your standards are always high. You’re also resilient, tenacious and open to feedback.You will work alongside a talented team who are motivated by building an exciting business and leaving the world a better place than we found it.Education and experience:Must have:<ul> <li>Candidates are likely to be at least diploma educated</li> <li>You have an advanced business level in both English and Spanish</li> <li>Availability to work the afternoon/evening shift at the end of the internship period to cover EMEA and Americas regions</li> </ul>Nice to have:<ul> <li>Experience in Customer Support or Technical Support</li> <li>ITIL Foundation</li> <li>Knowledge of the operating systems and relevant hardware or software</li> <li>Ability to quickly understand complex or technical concepts</li> <li>A keen user of technology and experienced in troubleshooting problems with ease</li> <li>Strong analytic skills; comfortable using data management tools such as Excel, performing data analysis and data annotation as needed. </li> <li>Minimum Database experience with SQL </li> <li>Experience using Google applications to coordinate with colleagues</li> </ul>Personal Attributes:<ul> <li>You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others</li> <li>You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done</li> <li>You are transparent and act with integrity at all times</li> <li>You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use</li> <li>You are passionate about your career. You proactively stay abreast of developments in your own field of study whilst being driven and committed to helping the organisation achieve its mission</li> <li>Proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals</li> <li>Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time</li> <li>Able to self-organise, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>Demonstrates excellent communication skills. You are articulate in both written and spoken English. You listen attentively; you process and comprehend what you hear. You are also confident enough to ask questions and to clarify ambiguous points</li> <li>You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn.</li> </ul>BenefitsJoin us this Summer and you’ll look forward to:<ul> <li>A competitively paid, 10 week summer internship (starting 14th July)</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance</li> <li>Meal tickets - 35 RON per working day</li> <li>A permanent offer to join Winnow if you are successful on your internship (which can start on a part-time basis if you are still completing your studies)</li> <li>The chance to work on real projects and do real work</li> <li>Working with great technology and great technologists</li> <li>The support of a buddy in addition to a manager to support you during the programme</li> <li>Regular constructive feedback</li> <li>The opportunity to present your work to senior stakeholders and the company Founders</li> <li>Working on product with a great social mission</li> <li>Joining with a group of equally talented interns with regular social events planned</li> </ul>

Summer Intern - Technical Support (Spanish speaking)

About usWinnow is a fast growing start up, developing cutting edge technology to tackle the $1 trillion global food waste problem by transforming the way we produce food. Established in 2013, we are currently operating in over 70 countries, and we are just at the start of our journey. As the global leader in addressing food waste, we are committed to continuing to push the envelope on what technology can do to solve this problem. For example, Winnow Vision, our artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on <a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai">our website</a> and <a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/">this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of <a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner">Impact 50's most impactful companies</a> to work for, as well as included in the Top 30 Best Small and Medium companies to work for in 2023 by undelucram.ro. Our Operations TeamOur Operations team is the beating heart of our business. The team is responsible for the onboarding and implementation of our technology across new customers, as well as ensuring ongoing success once the system is up and running on client sites. The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale.Our Shared Services sits within the Global Operations team and plays a critical part in ensuring the successful implementation of our systems and monitoring their ongoing performance. By standardizing and consolidating administrative processes, the Shared Services team will ultimately serve as the internal Administrative arm of Winnow globally.  The Shared Services team is a growing team and is likely to keep expanding as the organisation strives forward in achieving its ambitious goals. Our Shared Services Internship Intern ProgrammeParticipating in the intern programme at Winnow isn’t about taking a back seat. You’ll be getting involved at the heart of some of our key strategic projects and will have a voice which will be listened to.Our summer intern programme lasts for 10 weeks and you’ll spend your time learning how to use Winnow’s wide range of tools to be able to provide agility, flexibility and operational support to the Global Operations Team, Marketing and Business Development. Full training will be provided. At the end of the summer, we would hope you have demonstrated all the skills needed to join the team on a permanent basis, which depending on your year of studies will either be on a full-time basis from September, or on a part-time basis if you are returning to university to complete your studies.RequirementsYour roleSupporting our clients, you’ll ensure their systems are set up correctly and are then running as expected to help them deliver their food waste goals.More specifically the role will involve:- setting up new sites with the system, and providing ongoing maintenance and support- uploading menus for new sites as well as making updates and changes for current customers- analysing and manipulating data in Excel, G-sheets and Winnow’s online BI platform- escalating and investigating common issues with the Customer Support team- ensuring the backend and reports are correctly set-up in the Winnow database- running bespoke reports requested by our clients- providing administrative support during large scale deployments- occasionally, acting as the linchpin between the client and the support team to ensure all systems are operating as required- supporting ad hoc projects as requiredWorking alongside subject matter experts, you will receive guidance and encouragement in a collaborative environment to grow professionally and reach your potential.About youThe role would be perfect for someone who loves problem-solving, has excellent communication skills and has an eagle-eye for detail. Previous experience with Excel and data manipulation is preferred.Talented, driven and self-motivated people tend to do really well at Winnow and thrive in our culture. We value that our people come from diverse backgrounds and all bring very different perspectives. But one thing we do all have in common is a passion for our mission and we’ll expect you to share this too - this is what makes us a formidable force in the fight against the global trend of food waste.You’ll be supporting our global customers and team, so you’ll need to enjoy building long lasting, cross-cultural relationships.BenefitsJoin us this Summer and you’ll look forward to:<ul> <li>A competitively paid, 10 week summer internship (starting 14th July)</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance</li> <li>Meal tickets - 35 RON per working day</li> <li>A permanent offer to join Winnow if you are successful on your internship (which can start on a part-time basis if you are still completing your studies)</li> <li>The chance to work on real projects and do real work</li> <li>Working with great technology and great technologists</li> <li>The support of a buddy in addition to a manager to support you during the programme</li> <li>Regular constructive feedback</li> <li>The opportunity to present your work to senior stakeholders and the company Founders</li> <li>Working on product with a great social mission</li> <li>Joining with a group of equally talented interns with regular social events planned</li> </ul>

Summer Intern - Shared Services (2025/2026 graduates)

*** Please note that you may apply for only one internship position out of Backend and Frontend Developer. Submitting applications for both roles will result in automatic disqualification. Thank you for your understanding! *** Winnow is a fast growing start up, developing cutting edge technology to tackle the $1 trillion global food waste problem by transforming the way we produce food. Established in 2013, we are currently operating in over 70 countries, and we are just at the start of our journey. As the global leader in addressing food waste, we are committed to continuing to push the envelope on what technology can do to solve this problem. For example, Winnow Vision, our artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on <a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai">our website</a> and <a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/">this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of <a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner">Impact 50's most impactful companies</a> to work for, as well as included in the Top 30 Best Small and Medium companies to work for in 2023 by undelucram.ro.Our intern programmeParticipating in the intern programme at Winnow isn’t about taking a back seat. You’ll be getting involved at the heart of some of our key strategic projects and will have a voice which will be listened to.As an intern Developer, you’ll be using your innate coding talent and knowledge of computer programming languages.Our technology stack is constantly evolving as we pick the right tools for the job, but you should expect to be working with web, server and cloud technologies such as Java, Node.js and MySQL, Postgresql, MongoDB .We use an Agile process to manage our workflow, and you will work with the rest of the team to define and implement new tasks as they arise.Depending on the projects we are focusing on at the time, you’ll gain a range of experiences while you are with us.You’ll get hands-on training and work with a mentor on a real strategic project.You could find yourself working with our Research Scientists, Scrum teams or product team. You may find yourself being challenged with developing in a language you’ve never used before or developing a new feature for the Winnow system.Our TechnologyTechnology is at the forefront of what we do, and the success of our company is based on our world-class technology and on finding solutions to real world problems that have not been solved to date.Our current stack includes:• Java (17), VueJS (2/3), Go (1.13/1.19), Python (3.x)• Spring Boot, Apache Camel• PostgreSQL• REST APIs• Kafka, MQTT• Docker for both our cloud and edge-device applications• Microservice-style, event-driven cloud architecture AWS• IoT ‘smart’ edge devices (Android tablets / Nvidia TX2)• Linux-based embedded OS on our Edge devices• Continuous Integration and Delivery using Jenkins, SonarQube• Terraform, NewRelic for infrastructure management• In the company we also use: Android apps (Kotlin/Java), MySQL, Mode Analytics, Pentaho / Saiku, AWS based services (lambdas, ECS etc.)RequirementsAbout youDriven and ambitious you will be excited about gaining experience in a fast paced organisation during one of the most exciting and dynamic times in our business.You will be working in teams that have a lot of autonomy and ownership over the solutions they build, and you’ll be expected to use your initiative to get things done whilst delivering solutions to a high quality standard.You will need to be excited about working with our cutting edge technology and should be curious and eager to learn more about our tech stack which includes: AI, IoT, Java and modern Cloud infrastructure.BenefitsJoin us this Summer and you’ll look forward to:<ul> <li>A competitively paid, 10 week summer internship (starting 8th July)</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance</li> <li>Meal tickets - 35 RON per working day</li> <li>A permanent offer to join Winnow if you are successful on your internship (which can start on a part-time basis if you are still completing your studies)</li> <li>The chance to work on real projects and do real work</li> <li>Working with great technology and great technologists</li> <li>The support of a buddy in addition to a manager to support you during the programme</li> <li>Regular constructive feedback</li> <li>The opportunity to present your work to senior stakeholders and the company Founders</li> <li>Working on product with a great social mission</li> <li>Joining with a group of equally talented interns with regular social events planned</li> </ul>

Summer intern - Frontend Developer (2025/2026 graduates)

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 85 countries around the world supported by our offices in London, Dubai, Singapore, Romania and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>. Similarly, Winnow has been included in the Top 30 Best Small and Medium companies to work for in 2023 by undelucram.ro.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.RequirementsAbout the roleAs you’d expect with any fast-growing scale-up, you’ll find an opportunity to apply and use your deep knowledge of infrastructure and software delivery to design and improve Winnow’s internal development platform and enable our teams to deliver secure software at speed. Key responsibilities:You will collaborate with software engineering and the data science &amp; research team to:<ul> <li>Deploy, automate, maintain, and manage AWS cloud-based system to ensure our systems' availability, performance, scalability, and security.</li> <li>Build and maintain development platform and tools, improving the Software Development Lifecycle by making it simpler and easier for developers to deploy code to production. </li> <li>Recommend improvements for enhancing the performance of our systems.</li> <li>Troubleshoot and resolve complex infrastructure and application deployment issues.</li> </ul>About you:Education and experience<ul> <li>You are likely to be degree-educated having completed studies in Computer science, computer engineering, information technology, or a related field.</li> <li>You have significant experience in the DevOps, Platform Engineering, or System Integration working models which will ideally include experience in a technology start-up or a professional services environment.</li> <li>Essential skills:</li> <ul> <li>AWS cloud infrastructure.</li> <li>Linux &amp; Networking fundamentals.</li> <li>Proficiency in shell scripting (bash) and working knowledge of one or more programming languages (Python or Go preferable).</li> <li>Experience with Infrastructure as Code (Terraform desirable).</li> <li>Experience with container and container orchestration technologies (Kubernetes or ECS).</li> <li>Experience with CI/CD tools (GitHub Actions, Bitbucket, Jenkins, or similar).</li> </ul> <li>Desired Skills:</li> <ul> <li>Good understanding of databases such as PostgreSQL &amp; MySQL.</li> <li>Configuration as code (Ansible).</li> <li>Proficient in Observability tools such as NewRelic/ DataDog or similar, ELK Stack and Grafana.</li> <li>Experience in operating a complex microservice-style system.</li> </ul> </ul>Our TechnologyTechnology is at the forefront of what we do, and the success of our company is based on our world-class technology and on finding solutions to real-world problems that have not been solved to date. Our current stack includes:<ul> <li>Designing and manufacturing IoT ‘smart’ edge devices and expanding using Linux-powered devices on the field collecting data using cutting-edge technologies.</li> <li>AWS Cloud focused (with minor parts in GCP and Azure) managed by Terraform with Terragrunt. </li> <li>AWS ECS for containerised “microservice” workloads. </li> <li>EKS for many of our platform components, including ELK, Grafana, Apache airflow.</li> <li>Databases include Aurora Postgres + MySQL, Redshift, Timescale, Mongo, and DynamoDB.</li> <li>Apache airflow and AWS SageMaker for data science uses. </li> <li>On-prem data center for ML GPU workloads.</li> <li>BitBucket, Jenkins, SonarQube, New Relic, Docker, Terraform.</li> <li>JIRA, Confluence, BitBucket (Atlassian products), Agile team using Scrum or Kanban (each team chooses the best approach to drive results).</li> </ul>Personal attributes<ul> <li>You are results-driven and can demonstrate how you have delivered effective solutions in a timely manner.</li> <li>You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team.</li> <li>You have experience working as part of a global team and building positive relationships with internal and external individuals across borders.</li> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right the first time.</li> <li>You are transparent and act with integrity at all times.</li> <li>Able to organise self, including effective scheduling, prioritisation, and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines.</li> <li>Ability to convince others to express point of view and gain acceptance and agreement of plans.</li> <li>Demonstrates excellent communication skills. You are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively; you process and comprehend what you hear. You are also confident enough to ask questions and clarify ambiguous points.</li> <li>Track record of identifying problems, analysing options, and deploying sound decision-making skills.</li> <li>Motivated and curious, you love absorbing new information and are able to reliably recall and figure out how to rapidly apply it. You have the courage, when appropriate to learn new technology rather than sticking to what you know already.</li> </ul>Our shared values<ul> <li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture, and build for the long-term.</li> <li>You are transparent in your approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships.</li> <li>You get things done and seek to continually improve. Your customers want you on their team.</li> <li>You are passionate about the value of food and are committed to the fight against food waste.</li> <li>You are humble in approach and quick to pitch in if you see someone struggling.</li> </ul>Benefits<ul><li>Competitive base salary </li></ul><ul> <li>Meal tickets - 35 RON per working day</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance or the option to swap the wellness allowance for a 7Card subscription </li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave </li> <li>Company part-funded private health insurance and eye care allowance</li> <li>Life insurance (3 times base salary) </li> <li>Company stock options package </li> <li>Eligible for discretionary annual bonus</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of 1,730 RON annually </li> <li>Hybrid way of working - we’re all in the office on Wednesdays and Thursdays</li> <li>Company provided breakfast &amp; snacks on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Our own office space with a great working environment </li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Platform Engineer (DevOps)

About the companyFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 40 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 40% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on <a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai">our website</a> and <a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/">this article in Forbes.</a>We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and Planet Positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them. This is an opportunity to join a rapidly growing start-up (<a href="https://www.ft.com/content/238174d2-3139-11e9-8744-e7016697f225">ranked 78th fastest growing European start-up by the FT</a>) and help us propel our growth at what is truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the roleReporting to the Financial Controller and working closely with the Business Development and operations team, including frequently supporting the CEO directly, the Finance Business Partner will play a key role in analysing the sales pipeline, projected forecasts and KPIs to help ensure we are maximising our revenue and tracking to targets. Key responsibilities:<ul> <li>Manage the accounting functions of 2/3 entities of the Winnow Group including; managing accounts receivables, credit control, accounts payable, and monthly balance sheet reconciliations.</li> <li>Support the financial controller with the monthly reporting and management presentations.</li> <li>Support the financial controller with reviewing financial systems and processes and taking a lead in implementing improvements as the business grows</li> <li>Manage the production of the sales forecast using data from the CRM system, and subsequently analyse, challenge and follow up as appropriate where data seems incomplete or inaccurate</li> <li>Regular walk-throughs with all global sales team members to confirm and challenge sales opportunities in the CRM</li> <li>Support the Financial Controller with the annual budgeting process</li> <li>Develop and maintain dashboards, KPIs and metrics which drive business decision-making</li> <li>Produce ad-hoc reports as requested by the Financial Controller / Global MDs</li> <li>Once established in the role, provide support and analysis on data and performance to all areas of the business </li> </ul>RequirementsEducation and experience<ul> <li>You will be part / fully qualified accountant </li> <li>You will have experience working in a finance team (start-up experience is a benefit)</li> <li>You will have significant experience in manipulating and analysing data, ideally gained within a finance / sales capacity</li> <li>You are likely to be degree educated</li> <li>You'll have advanced Excel / Google sheet skills and will be extremely comfortable working with numbers on a daily basis</li> <li>Experience using Xero is a benefit</li> </ul>Personal attributes<ul> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time</li> <li>You are able to organise yourself, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>You have the communication skills, confidence, and maturity to regularly discuss with stakeholders at all levels and constructively challenge their inputs to the CRM, budgets, etc.</li> <li>You have a track record of identifying problems, analysing options and deploying sound decision making skills</li> <li>You are comfortable identifying trends, risks and opportunities and making recommendations to drive the business forward</li> <li>You are results driven and can demonstrate how you have delivered effective solutions in a timely manner</li> <li>You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team</li> <li>You are able to stay focused when dealing with repetitive tasks and retain your motivation throughout to get the job completed</li> <li>You are transparent and act with integrity at all times</li> </ul>Our shared attributes<ul> <li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term</li> <li>You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships</li> <li>You get things done and seek to continually improve. Your customers want you on their team</li> <li>You are passionate about the value of food and are committed to the fight against food waste</li> <li>You are humble in approach and quick to pitch in if you see someone struggling</li> </ul>Benefits<ul> <li>Competitive base salary </li> <li>Meal tickets - 35 RON per working day</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance or the option to swap the wellness allowance for a 7Card subscription </li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave </li> <li>Company part-funded private health insurance and eye care allowance</li> <li>Life insurance (3 times base salary) </li> <li>Company stock options package </li> <li>Eligible for discretionary annual bonus</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of 1,730 RON annually </li> <li>Hybrid way of working - we’re all in the office on Wednesdays and Thursdays</li> <li>Company provided breakfast &amp; snacks on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Our own office space with a great working environment </li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Finance Business Partner

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 85 countries around the world supported by our offices in London, Dubai, Singapore, Romania and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>. Similarly, Winnow has been included in the Top 30 Best Small and Medium companies to work for in 2023 by undelucram.ro.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the teamThe Shared Services team is a vital part of our Global Operations function, ensuring the seamless implementation and ongoing performance of key systems and processes. By standardising and streamlining administrative workflows, the team acts as Winnow’s internal administrative backbone, supporting global operations efficiently.Our Customer Success and more recently our Business Development and Marketing teams rely on Shared Services to handle essential administrative tasks, allowing them to focus on driving growth and delivering value to clients. As the company evolves, the Shared Services team continues to expand its scope, contributing to Winnow’s growth and operational excellence.<h3></h3>The role As part of the Shared Services team, you’ll quickly learn to use Winnow’s tools to support clients in setting up and maintaining their systems while assisting our Customer Success team. Ensuring systems are correctly configured and running smoothly is essential to helping clients achieve their food waste reduction goals.This role is ideal for someone who loves problem-solving, has excellent communication skills, and an eagle eye for detail. You’ll play a key role in operational tasks, ensuring high-quality, timely execution that supports successful pilots and helps clients scale our technology nationally and internationally. Key responsibilities<ul> <li>Setting up new sites with the system and providing ongoing maintenance and support.</li> <li>Uploading and updating menus for new and existing customers.</li> <li>Analyzing and manipulating data in Excel, Google Sheets, and Winnow’s BI platform.</li> <li>Escalating and investigating common issues with the Customer Support team.</li> <li>Ensuring backend systems and reports are correctly configured in the Winnow database.</li> <li>Running bespoke reports requested by clients.</li> <li>Providing administrative support for large-scale deployments.</li> <li>Acting as a bridge between clients and the support team to ensure smooth system operations.</li> <li>Supporting ad hoc projects as needed.</li> </ul>You’ll work alongside subject matter experts in a collaborative environment, receiving guidance and encouragement to grow professionally and reach your potential. About youYou thrive on problem-solving, have strong communication skills, and are highly detail-oriented. Prior experience with Excel and data manipulation is preferred but not required.At Winnow, we value diverse perspectives and backgrounds. What unites us is our passion for tackling food waste—something we’ll expect you to share. You’ll be supporting our global customers and teams, so you should enjoy building lasting, cross-cultural relationships.Requirements<ul><li>Ability to work accurately and efficiently while maintaining high-quality standards.</li></ul><ul> <li>Proficiency in Excel, Google Sheets, and basic data manipulation; knowledge of BI tools is a plus.</li> <li>Strong communication skills and a collaborative mindset, with the ability to work independently and as part of a team.</li> <li>Excellent written and verbal English skills for clear communication with internal teams and clients.</li> <li>Comfort working in a fast-paced, dynamic environment with evolving priorities.</li> <li>Open to feedback, adaptable, and able to manage repetitive tasks with a positive attitude.</li> <li>Previous experience in an operational or administrative role is a plus but not required.</li> </ul>Benefits<ul><li>Competitive base salary</li></ul><ul> <li>Meal tickets - 35 RON per working day</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance or the option to swap the wellness allowance for a 7Card subscription </li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave </li> <li>Company part-funded private health insurance and eye care allowance</li> <li>Life insurance (3 times base salary) </li> <li>Company stock options package </li> <li>Eligible for discretionary annual bonus</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of 1,730 RON annually </li> <li>Hybrid way of working - we’re all in the office on Wednesdays and Thursdays</li> <li>Company provided breakfast &amp; snacks on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Our own office space with a great working environment </li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Data Administrator

About the companyFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8% on total food cost spend.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on <a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai">our website</a> and <a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/">this article in Forbes.</a>We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. About the roleWe are seeking a proactive and hands-on Office Administrator to join our team. This role is office-based (Bulevardul 1 Decembrie 1918) and is two days a week (Wednesdays and Thursdays), supporting all office activities on the days our 45-person team is working from the office. In this role, you will oversee and support all local administrative tasks, ensuring the office runs smoothly and efficiently.This is a varied and interactive role, perfect for a problem-solver who thrives on getting things done while engaging with colleagues. From managing office logistics to supporting day-to-day operations, you'll play a key role in creating a well-organized, productive, and welcoming environment for the team. ResponsibilitiesNew hire onboarding (roughly 1 new joiner per month) and benefits administration: <ul> <li>Receive and file hard copy documents for new joiners e.g. signed contracts and ID checks;</li> <li>Coordinate pre-employment medicals for all new joiners, updating our HRIS (Bob) once done;</li> <li>Meet all new Cluj-based permanent joiners to share benefit options and explain enrolment; processes, and manage any changes colleagues wish to make to their benefit elections;</li> <li>Organise meal cards for all new joiners and monthly card updates for permanent employees;</li> <li>Maintain benefits records as required;</li> </ul>Payroll, financial, and documentation administration: <ul> <li>Compile and submit monthly reports for accountants, including the timesheet, benefits report, meal coupon orders, sick leave documentation, and Pillar 2 request forms (where applicable);</li> <li>Verify payroll reports and reconcile any discrepancies with accountants;</li> <li>Support in filing local invoices and employee expenses;</li> <li>Maintain hard copy employee records as legally required, including filing annual pay review and health and safety documentation;</li> </ul>Office operations: <ul> <li>Order and maintain office supplies, including breakfast pastries, and monthly office cakes; </li> <li>Act as the primary point of contact for visitors, vendors, and building management, resolving any office-related issues promptly;</li> <li>Support as required with office events including the annual Cluj Hackathon, internship; program, Christmas party, and team social events;</li> <li>Provide timely support with visa applications for those traveling to Cluj from other offices; </li> <li>Oversee and coordinate international product shipments;</li> <li>Complete ad hoc tasks as delegated by the office head;</li> </ul>RequirementsEducation and experience<ul> <li>You will have previous experience in a busy administration role;</li> <li>Excellent communication and interpersonal skills;</li> <li>You will be comfortable using the Google suite of applications having used these daily in a previous role; </li> <li>You will be able to confidently run simple formulas in Excel / GSheets; </li> <li>Experience with other databases such as an HRIS or finance system advantageous;</li> </ul>Personal attributes<ul> <li>You have excellent attention to detail; </li> <li>Incredibly organised, you can effectively manage your time, prioritise multiple activities in parallel, and complete tasks to tight deadlines;</li> <li>You are comfortable taking ownership and accountability for your work and can work independently with minimal supervision;</li> <li>With excellent communication skills and fluency in English, you can build long-lasting and effective relationships with others;</li> <li>You are proactive and enjoy suggesting and implementing innovative solutions to improve the way things get done;</li> </ul>Our shared attributes<ul><li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture, and build for the long-term;</li></ul><ul> <li>You are transparent in your approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships;</li> <li>You get things done and seek to continually improve. Your customers want you on their team;</li> <li>You are passionate about the value of food and are committed to the fight against food waste;</li> <li>You are humble in approach and quick to pitch in if you see someone struggling;</li> <li>You are passionate about our planet and are committed to making the world a better place;</li> </ul>Benefits<ul> <li>Competitive base salary </li> <li>Meal tickets - 35 RON per working day</li> <li>10 days of paid vacation time </li> <li>Company part-funded private health insurance and eye care allowance</li> <li>Life insurance </li> <li>Eligible for discretionary annual bonus</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of 1,730 RON annually </li> <li>Our own office space with a great working environment </li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

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Customer Success Manager, Resorts

Customer Success Manager, Resorts

L2 Technical Support Lead

L2 Technical Support Lead

Summer Intern - Technical Support (Spanish speaking)

Summer Intern - Technical Support (Spanish speaking)

Summer Intern - Shared Services (2025/2026 graduates)

Summer Intern - Shared Services (2025/2026 graduates)

Summer intern - Frontend Developer (2025/2026 graduates)

Summer intern - Frontend Developer (2025/2026 graduates)

Platform Engineer (DevOps)

Platform Engineer (DevOps)

Finance Business Partner

Finance Business Partner

Data Administrator

Data Administrator

Office Executive (Part-Time, Wednesdays & Thursdays)

Office Executive (Part-Time, Wednesdays & Thursdays)

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