Cityscoot offers full access to electric scooters throughout Paris, Nice, Milan and Rome through an app. The company started operating 150 free floating electric scooters in Paris in June 2016. Since then, it has progressively extended its fleet to 5000 scooters in Paris, Nice, Milan and Rome (summer 2019). The user identifies in the app an available scooter nearby, books it free of charge for 10 minutes, then unlocks it with a four digit code. The service includes a comprehensive insurance coverage to ensure safe rentals. Cityscoot is the only operator that has developed its own software and hardware technology. Fleet management is another point of differentiation : employees are maintening the scooters in good conditions and they're driving electric utility-trucks.