Swapfiets has a classic origin. A group of friends who have a good idea and are going to try it out. You receive a Swapfiets for a fixed amount per month and we ensure that your Swapfiets always works.

It turned out to be a very good concept. After a period of refurbishing bicycles, Swapfiets has come to the point that it has designed its own bicycle and that the service is going to more and more cities.

The iconic blue front tire is mounted on all bikes. This way it is always clear which Swapfiets bicycles are and who all belong to the family.

In the meantime, more and more people are discovering the convenience that Swapfiets brings. Great service, made simple.

Sectors

Climate Solutions

short_description

Organization Type

Organization Size

Please provide a link to where you currently list your jobs. If you have a "Careers" page on your website, please list that URL.

Want us to tweet your job? Please write your organization's twitter username below (just the username, please do not add the '@')

Is this a climate-focused organization?

Focus: Mitigation or Adaptation

Network:

Monthly bike rentals with maintenance, promoting sustainable urban transportation.

At Swapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen! Ready to join the ride of your life?Your next ride starts hereAs our Senior Store &amp; Field Lead in Den Haag, you'll lead your own team of Swappers, bringing smiles to customers and keeping our iconic blue-tired bikes rolling smoothly. Whether you’re greeting members in-store, training your team for epic customer service, or boosting Swapfiets' presence in Den Haag through creative marketing, you're at the heart of our mission: hassle-free biking for everyone. Sounds like your kind of ride? Hop on and discover more below!How you pedal us forward<ul><li>You're in charge of keeping our daily store &amp; field operations in Den Haag running smoothly.</li><li>Lead and inspire your Swapper team (Store, Field, Repair Swappers, and Bike Hunters) </li><li>Coach your team on how to deliver next-level customer service.</li><li>Take ownership of welcoming new Swappers and giving outgoing teammates a proper goodbye—always improving the onboarding and offboarding process.</li><li>Be the friendly face of Swapfiets Den Haag, making sure every customer interaction is epic.</li><li>Act as the go-to person connecting Swappers, customers, and the District Manager.</li><li>Handle local recruitment and HR to build your dream team.</li><li>Dream up and roll out fun, creative marketing activations that boost Swapfiets' visibility in your city</li><li>Keep your eye on efficiency, manage costs smartly, and grow revenue for your city.</li><li>Drive sales every day by turning amazing service into happy customers—and reach your commercial targets along the way.</li></ul>The gear you need<ul><li>You speak Dutch and English fluently </li><li>You ideally have a driver’s license </li><li>You’ve got an amazing customer focus and know how to put a smile on our members’ faces</li><li>Affinity for bikes - prior bike mechanic experience is a plus, but not mandatory (we teach you everything you need to know!)</li><li>You prefer to work independently and can therefore make the right decisions</li><li>You feel good about your day when every member got great service and your team worked hard and was motivated</li><li>With your help everybody knows what to do, you always communicate clearly and honestly</li></ul><ul><li>You live in Den Haag and you know the city like the back of your hand</li></ul>Benefits for a smooth ride<ul><li>Your own Swapfiets (lend-lease) 🚲!</li><li>A salary of up to 3.515,- (based on your level of experience)</li><li>37 days of annual leave (plus bank holidays)</li><li>A discount on your Urban Sports Club membership </li><li>Health insurance discount</li><li>A solid pension scheme</li><li>Travel allowance (if you live more than 11 km from the office, otherwise just use your Swapfiets, right..... 😎?)</li><li>MacBook or a Windows laptop (what you prefer)</li><li>Lots of responsibility, challenging work, and friendly colleagues</li><li>Learning programs developed by our L&amp;D department</li><li>Lots of workshops and inspirational talks</li></ul>

Senior Store & Field Lead - Den Haag

At Swapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride, including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen! Your next ride starts hereAt Swapfiets, we’re on a mission to make everyone fall in love with biking. In this role, you’ll be responsible for the 5 repair sites in The Netherlands that support our retail footprint of 19 stores, including functions such as repair, logistics and storage of bicycles. You will be reporting into the General Manager of the Benelux with a dotted line to the COO and be a part of the Benelux cross-functional leadership team. You’re a proactive team player with a track record in leading (multiple) operational sites. How you pedal us forward<ul><li>Lead the Repair-, Warehouse- and Logistics- Operations of warehouses within the Netherlands for which you hold P&amp;L responsibility;</li><li>Manage and develop the Warehouse Managers in the territory, and steers, through the Warehouse Managers, the development of the key roles within the district team for repair and logistics operation providing coaching and guidance;</li><li>Liaise with your colleague District Managers of Store &amp; Field to cater for optimal alignment while servicing the Swapfiets stores in the region;</li><li>Provide input on &amp; responsible for tactics applied to execute the Global Swapfiets Operations strategy &amp; the Dutch growth plans;</li><li>Provide bottom up input to relevant HQ team strategies &amp; global standards such as Supply Planning, Continuous Improvement, Process Engineering and Operational Excellence;</li><li>Take responsibility for driving a culture of discipline, safety and continuous improvement;</li><li>Work closely with the Supply Chain team around timely providing the supply-input for the monthly Sales &amp; Operations Planning (S&amp;OP) process;</li><li>Own the S&amp;OP process for warehouse &amp; logistics in the Netherlands, including repair forecasting accuracy and delivery of output and quality;</li><li>Leverage know-how and experience of other warehouses and/or (HQ support) functions to drive improvement;</li><li>Drive excellence by copy-pasting best practices or actively sharing best practices of its own region with the bigger network;</li><li>Assure teams are trained to drive bottom-up improvements (continuous improvement) leveraging Problem-Solving techniques;</li><li>Drive standardization of end-to-end processes through Standard Operating Procedures, assuring ownership and accountability around key processes;</li><li>Anticipate on the Workforce Planning together with the People &amp; Culture team (HR business partner and recruitment).</li></ul>The gear you need<ul><li>Academic / Higher vocational level;</li><li>7-10 years experience, including 5+ years of leadership experience in leading managers;</li><li>Experience in managing a business unit with P&amp;L responsibility and running a business on budget;</li><li>Experience in leading production sites and with 5s, Lean/Six Sigma and Continuous Improvement and relevant tactical and analytical skills;</li><li>Fluency in English (Dutch is a plus);</li><li>Enjoy working in a dynamic and fast moving environment;</li><li>You are flexible to travel extensively within the Netherlands and Belgium;</li><li>Your leadership experience and excellent stakeholder management skills are reflected in your entrepreneurial thinking and leadership, acting as a team builder and always leading your team by example, also in times of change;</li><li>You have excellent interpersonal and communication skills and possess great motivational skills.</li></ul> Benefits for a smooth ride<ul><li>A full-time challenge at one of the fastest growing companies in Europe;</li><li>Your own Swapfiets 🚲 (lend-lease);</li></ul><ul><li>A Volkswagen ID.3 or equivalent;</li><li>37 Holidays (That's right!);</li><li>A good pension and discount on health insurance;</li><li>Macbook or Windows laptop (whichever you prefer);</li><li>Lots of responsibility, challenging work and great colleagues;</li><li>Delicious lunch at the office for a small contribution;</li><li>Urban Sports Club for business scheme;</li><li>Learning programmes developed by our L&amp;D department;</li><li>Many workshops and inspiring talks;</li><li>One day off per year to do volunteer work through Swapfiets.</li></ul> Pedalling Towards Inclusivity at Swapfiets! 🚲At Swapfiets, we believe in the power of diversity and inclusivity. While we’re proud of our progress, we know there’s more to do. Research shows underrepresented groups often hesitate to apply unless they meet all requirements—but we don’t check all the boxes either! We value equal opportunity, unique perspectives, and diverse experiences. So, even if you don’t see yourself represented on our team, we encourage you to apply—because when we pedal together, we go further!

District Manager

At Swapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen!Ready to join the ride of your life? 🚲<h3>Your next ride starts here</h3>You will make sure our members' experience in the store is unforgettable. You’re the first point of contact for the store Swappers, Swapdesk, and Store &amp; Field Manager during the shift. You will lead and work alongside the team and ensure that the store looks awesome! 🚀<h3>How you pedal us forward</h3><ul><li>You will drive the member experience to an awesome store experience</li><li>You will act as the first point of contact for customers in the store</li><li>Solve the more difficult member-related issues in the store</li><li>Responsible for the store KPI's</li><li>Forecasting the number of bikes &amp; repairs needed per month</li><li>Manage and oversee the scheduling of a 20-person team</li><li>If someone joins your awesome Swap team, you will be responsible for the onboarding of new store Swappers</li><li>Involved in the hiring process of new store Swappers</li><li>Evaluate Swappers together with the Store &amp; Field Manager</li><li>Provide input to the Store &amp; Field Manager regarding daily operations in the store</li><li>Have a couple of lead hours and work the other hours in the store delivering outstanding service to members &amp; potential customers</li><li>Keep the store clean, tidy, and organized</li><li>Repair bikes in the store</li></ul><h3>The gear you need</h3><ul><li>Secondary vocational education working or thinking level</li><li>1-3 years of relevant work experience</li><li>Preferably you have a local network in the city</li><li>Preferably experience in retail, restaurant, hotel, or other service-oriented industries</li><li>Affinity with bikes and service</li><li>Fluent in English</li><li>You are available full-time</li></ul><h3>Benefits for a smooth ride</h3><ul><li>Your own Swapfiets (lend-lease) 🚲</li><li>A salary of up to €2,829 gross per month (based on your level of experience)</li><li>Lots of responsibility, challenging work, and friendly colleagues</li><li>Urban Sports Club for Business arrangement (to promote your healthy lifestyle!)</li><li>No seasonal work – we work all year long</li><li>Friday afternoon drinks, BBQs, team buildings, and other fun activities</li></ul><h3>Pedaling Towards Inclusivity at Swapfiets!</h3>At Swapfiets, we believe in the power of diversity and inclusivity. While we’re proud of our progress, we know there’s more to do. Research shows underrepresented groups often hesitate to apply unless they meet all requirements—but we don’t check all the boxes either! We value equal opportunity, unique perspectives, and diverse experiences. So, even if you don’t see yourself represented on our team, we encourage you to apply—because when we pedal together, we go further!

Store Lead - Amsterdam Bilderdijkstraat

At Swapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride, including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen!For our Talent Acquisition Team, we are looking for a: Talent Acquisition (TA) Specialist. This opportunity is open for 32 hours a week. We are looking for a TA Specialist to join us and build a sustainable and high standard business. This is a role for an individual who has 1 - 3 years of experience, preferably in an international fast-paced environment with a focus on high volume recruitment, and operational management. You will play a critical role in a dynamic and rapidly growing organization where your contribution will make a visible impact every day. You can make a difference! Are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure! Your next ride starts hereAs our Talent Acquisition Specialist, you’ll be responsible for a smooth hiring process for all the operational vacancies within a specific region. These include roles like Store &amp; Field Leads, District Managers, Retail/Territory Managers, Warehouse/Logistic Managers and Mechanics. Next to that, there is of course room for projects to build our employee experience and employer brand. You will be joining a team of TA specialists, all with different focus areas and expertise, so there is lots to learn from each other.  As our Talent Acquisition Specialist you will be a familiar face to many people within the company in no time! How you pedal us forward<ul><li>Find and hire awesome new team members for our operational roles;</li><li>Write and tweak job postings to make sure they stand out;</li><li>Keep our hiring process smooth and always look for ways to improve it;</li><li>Jump in on cool HR/Recruitment projects (think employer branding and candidate experience);</li><li>Get creative in finding new candidates through social media and other channels;</li><li>Keep our ATS system organized and up to date—no messy databases here!;</li><li>Build strong relationships with hiring managers and help them make great hiring decisions;</li><li>Help train managers on how to recruit like a pro;</li><li>Make sure candidates and hiring managers have a top-notch experience and meet our hiring goals;</li><li>Hunt down the best talent for those hard-to-fill roles (hello, LinkedIn!).</li></ul>The gear you needYou have got an enthusiastic and eager personality who is able to keep structure and to manage efficient processes. You always make sure that every candidate is having a great candidate experience. Next to this, you have got:<ul><li>Around 1 - 3 years of working experience as a TA Specialist;</li><li>Full 360 recruitment experience;</li><li>You speak English &amp; German (mandatory);</li><li>Some experience with employer branding;</li><li>Proactive;</li><li>Good at building and maintaining relationships.</li></ul>Beneficial<ul><li>Experience with sourcing for difficult to fill positions</li></ul>Benefits for a smooth ride<ul><li>Your own Swapfiets (lend-lease) 🚲!</li><li>32 vacation days (based on a fulltime contract); </li><li>A salary up to €3.044 per month (based on a fulltime contract);</li><li>A pension plan and a discount on your health insurance;</li><li>MacBook or a Windows laptop (what you prefer);</li><li>Lots of responsibility, challenging work, and friendly colleagues;</li><li>Travel allowance (if you live more than 11 km away from the office, otherwise you’ll just use your Swapfiets, right.. 😎?);</li><li>Delicious lunch at the office for a small contribution;</li><li>Urban Sports Club for Business arrangement (to promote your healthy lifestyle!);</li><li>Learning programs developed by our L&amp;D department;</li><li>Lots of workshops and inspirational talks;</li><li>One day off per year to do voluntary work paid by Swapfiets;</li><li>Flexibility in working from home/ at our brand new (!) office at the Molukkenstraat.</li></ul>

Swapfiets

Sectors

Company Description

Jobs (4)

Senior Store & Field Lead - Den Haag

Senior Store & Field Lead - Den Haag

District Manager

District Manager

Store Lead - Amsterdam Bilderdijkstraat

Store Lead - Amsterdam Bilderdijkstraat

Talent Acquisition Specialist

Talent Acquisition Specialist

Email me jobs from Swapfiets

Sectors

Drawdown Solutions

Email me jobs from Swapfiets