Who are we?
At Sealed, we’re unlocking comfort, value, and efficiency in aging homes—and transforming energy, finance, and home improvement along the way.
With Sealed, it’s easy and affordable to solve the problems that make houses too hot, too cold, and too wasteful. In partnership with energy utilities and certified contractors, Sealed finances key home improvements using the money homeowners currently waste on energy.
Homes are renewed from the inside out—all without increasing homeowners’ monthly bills. Upgrades like HVAC, insulation, air sealing, and smart home technology transform the way a home feels and functions. Sealed coordinates projects from beginning to end, and we stand behind our work. If we don’t reduce a home’s energy use, we don’t get paid.
Sealed is backed by a $5 billion global investment firm and has major partnerships with large utility companies like Con Edison.
Based in New York City, Sealed was by Lauren Salz (CEO, Forbes 30 under 30, former McKinsey) and Andy Frank (President, energy efficiency veteran).
Learn more at www.sealed.com.
What will you do?
As VP of Service and Support, you will lead the entire post-signature customer experience.
You will be an important member of the Sealed executive team, reporting directly to the Co-Founder and CEO. Your team will be responsible for delivering seamless implementation of home upgrade projects and nurturing customer evangelists through ongoing engagement and support.
More specifically, you will:
Who are you?
You trust and delegate, but you verify with data and catch errors with fail safes. When you call, an army of talent awaits to follow you to your new job. You are relentless and won’t rest until you fix something that is broken. Your calloused hands have built teams, processes and systems. You always put the customer first.