Title: Telesales Officer
Department: Customer Experience
Reporting to: Hg
Location: Lagos
About ENGIE Energy Access
ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable instalments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.
With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access (EEA) aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.
www.linkedin.com/company/engie-africa
Job Objective
Engie Energy Access is looking for bright, highly motivated and disciplined Telesales officer. They will be expected to provide excellent customer service to all Engie Energy Access customers or potential customers on social media and other online channels, employ telesales methods to close sales from potential customers from online channels, market storms and activations and track leads to conversion of online leads customer funnel.
Key responsibilities
Deliverables and Activities
Required Skills & Experience
Highly Desired Skills
ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or . Our differences are our strengths!