Who Is Bird
At Bird, we’re on a mission to make cities more livable by reducing traffic and carbon emissions with an affordable, convenient, and eco-friendly transportation option. We planted roots in Los Angeles, California. Now, our fleet of electric scooters is available to riders in cities around the world for short trips or the “last mile” of their journey. In our first year, Bird launched in over 100 cities and provided over 10 million rides. And we’re only just getting started.
The Account Management team drives revenue and operational improvement from Bird Fleet Managers across the United States. The Fleet Manager program is a new global program for local entrepreneurs and small businesses interested in operating a fleet of scooters in their city.
This is an opportunity to join a team with tremendous impact on the growth of Bird’s existing and future presence in cities. As an Account Manager, you will focus on the onboarding, launching, continued management, and success of our Bird Partners in cities throughout the United States. You will partner with fleet managers to set the strategy for their business, drive accountability, and motivate and track key performance metrics. This role will work with a large number of small business owners.
The Account Manager works cross functionally with our City Operations team (including our General Manager for the region), our Sales team (who is responsible for bringing in new fleet managers) and other organizations within Bird (e.g. Product, Communication, Finance).
Responsibilities:
Requirements:
Culture at Bird
We're an ambitious, smart, and open-minded group. Our employees are passionate about our mission, and eager to complete their work at the highest level. The office itself is up tempo and supportive, because we care about each other. People first, people.
Perks up
We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge. We also offer a generous employer-paid healthcare coverage, on-demand doctor visits, childcare support, a pre-tax commuter account for mass transit or parking, a wellness stipend, and more.
Bird is the world
Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.
Sound like a place you’d like to work? Sweet. Let’s chat.