Who is Bird
At Bird, we’re on a mission to make cities more livable by reducing traffic and carbon emissions with an affordable, convenient, and eco-friendly transportation option. We planted roots in Los Angeles, California. Now, our fleet of electric scooters is available to riders in cities around the world for short trips or the “last mile” of their journey. In our first year, Bird launched in over 100 cities and provided over 10 million rides. And we’re only just getting started!
The Team
Our Accounting team plays a critical role in ensuring optimal financial management and efficient operations across Bird. The team partners across all departments at Bird to appropriately inform key business decisions and facilitate the execution of operational plans.
This Position
As our business of changing the world through shared micro-mobility services continues to scale and consumers now begin searching for alternative modes of transportation with fewer crowds, we are seeking a full-time, Order Management Specialist to join our accounting team! This is a brand new position that plays a critical role to support the Company’s continued growth by building the framework for operational excellence, sales efficiency, revenue recognition, and customer satisfaction. We are looking for a detail-oriented, self-motivated individual who is seeking an opportunity to further their operational experience while directly contributing to the execution and success of strategic initiatives.
The Order Management Specialist will work cross-functionally to define order management processes and own the process for booking orders across all sales verticals in accordance with our internal company policies. In addition to sales support activities and continuous process improvement, this role will be responsible for Sales Orders, Cash Sales, monitoring item fulfillments, inventory, revenue considerations, and customer issue resolution. The role will require cross-departmental collaboration with sales, sales operations, finance, revenue, product and more. This position is an individual contributor, reports to the Senior Manager of Global Revenue, and will be part of a highly motivated and collaborative team!
What you’ll do
What you’ll need
Culture at Bird
We're an ambitious, smart, and open-minded group. Our employees are passionate about our mission, and eager to complete their work at the highest level. The office itself is up tempo and supportive, because we care about each other. People first, people.
Perks up
We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge. We also offer generous employer-paid healthcare coverage, on-demand doctor visits, childcare support, a pre-tax commuter account for mass transit or parking, a wellness stipend, and more.
Bird is the world
Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.
Sound like a place you’d like to work? Sweet. Let’s chat.