Cashflow Reporting and Insight Specialist

Location: Flexible in the UK, with a requirement to work at OVO sites in Bristol, Cardiff, London and Cumbernauld when necessary

We launched in 2009 with a mission to change energy for the better. Since then, we’ve welcomed over a million members, planted a million trees, and set our sights on helping save the planet.

As a Group, we’re working to become a net zero carbon business by 2030, while helping our OVO Energy members halve their carbon footprints at the same time. 

Green energy and technology are great tools to fight the climate crisis with. But it’s people power that will rewrite history.  

So we’re building a zero carbon team inside and out. Of people who share our values, feel inspired by our mission, and want to make change happen. When you work for OVO, it’s not just a job. It’s the work of a lifetime. And we want the sharpest minds to help. 

Up for the challenge?

Where in the world of OVO will I be working? 

You will be working as part of a shared service Collections and Revenue function, within the Credit Risk and Collections Strategy team. It’s our role to prevent debt arising in the first place where we can, to help our members with effective payment mechanisms in times of genuine need and to control revenue loss where processes can be subject to fraud.

What will I be doing?

The main responsibilities of this role are to forecast, analyse and improve cash collection across all debt paths of the business. To continually, review, evaluate and improve collections strategies as well as provide operational oversight to ensure all key activities are performed on time and in full. Collation and review of relevant KPI’s supporting the articulation of key drivers of overall performance to key senior stakeholders such as the head of function and Retail leadership team.  Working closely with finance to prepare and review the monthly operational cash projections and targets

Key responsibilities include:

• Supporting the alignment and embedding of the Group’s new segmental reporting to the Group wide collections cash reporting, that links operational activity to cash performance and forecasting.
• Working with finance to provide forecasting and insight into key operational drivers of collections cash performance.
• Support implementation of cashflow model and manage in BAU continually refining and improving using performance data.
• Support the bad debt forecasting and performance tracking processes.
• Work with the operational process owners to articulate the process and help identify improvement opportunities.
• Support year end audit requirements.
• Work closely with the collection systems owner to ensure collection ladders work to maximise cashflow opportunities..
• Work closely with the collections cashflow and insight specialist to draw the link between cash performance and provisioning over time.

Is this the job for me? 

Ideally you will be:

• A strategic thinker, able to structure high volumes of data into key themes and observations
• You have extensive experience of cashflow reporting and forecasting and how operational performance translates into financial impact and how to evidence these outcomes.
• You are comfortable working closely with finance and have experience of working with auditors.
• You can design BAU KPI reporting, evolving this to stakeholder requirements, automating it where appropriate to minimise effort. Note - a shared analytical team will provide further analytical and reporting capability
• You have the technical knowledge to be seen as a specialist, but you can articulate complexity to a non specialist audience
• You can adapt to the data landscape across our group as this evolves and merges to shared and common platforms.
• You are familiar with broader collections and recovery processes, able to add value across our team.
• You have experience working within a regulated environment, ensuring our dealings with customers and use of data is fair and compliant.
• You are familiar or can adapt quickly to data sources and tech such as SQL, Big Query, Google suite, SFTP, Kafka 
• You’re comfortable starting with a blank page and shaping processes
• You thrive in a fast paced environment, where change happens quickly and you can deal with ambiguity

• You thrive on challenges and making a difference
• Highly collaborative with a “can-do” attitude
• Intellectually curious and professional sceptical to continually challenge the route cause

From us you’ll get* 

• An annual discretionary bonus
• 4% of your salary to spend on flexible lifestyle benefits
• 5% matched employer contribution to your pension
• 25 days holiday + 1 for your birthday
• And many more... 

(*) Please note that certain benefits kick-in once you have passed probation which can be up to 6 months after your start date.

We want the best people 

At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.

We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.

Learn more about working in the OVO family of companies on our careers page and Glassdoor. We’re also delighted to have received a Top Employers certificate in 2018, 2019 and 2020!