Ebike Field Specialist Lead, Baltimore

about 3 years ago
Full time role
Baltimore, MD, US... more
Baltimore, MD, US... more

Company

Rad Power Bikes is an electric bike manufacturer that offers direct to consumer pricing on e-bikes and accessories and they ...

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Job Description

Why We’re Rad (about us): Rad Power Bikes is on a mission to get people onto bikes, electric bikes that are built for everything and priced for everyone.
The Ebike Field Specialist, Lead exists to increase our service options at the local bike shop.  This role is tasked with growing and training our Ebike Field Specialists as well as continuing to grow our local bike shop network by pursuing inbound leads and targeted outreach.  

We are looking for:

  • At least 1 year of experience in a field service position, preferably in a bike repair shop
  • At least 2 years experience leading, onboarding and training a team, bonus points for managing remote teams 
  • Ability to travel up to 25% of the time to your team’s locations
  • Must have a valid driver’s license and clean driving record 
  • A background in customer facing roles that drive new bike and service revenue

We offer full paid training so ability to learn is key.
Working at Rad is built around our RADICAL values - we are:
Responsible to our environment, community and teamAccountable, we take ownership, bias to action, seek and provide feedbackDiverse, inclusive of experiences, backgrounds and skills, we value every voiceInnovators, we challenge ourselves and the status quo, we are originalCustomer driven, completely, we do the right thing for our ridersApproachable, kind, we collaborate and are always willing to helpLearners, we grow our skills, we are humble and seek to improve
Does this sound like you? Please apply and join us!

Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or an accommodation due to a disability, you may contact us at 800-939-0310 or jobs@radpowerbikes.com.
Recruitment Agencies: Although we value the services you provide, at this time we are not leveraging external 3rd party recruitment resources for this search.  Should those needs change, we will seek your assistance directly.

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