Deployment Project Manager

Root AI is a tech company solving the biggest challenges facing agriculture. We are on a mission to rebuild farming from the ground up, starting with advanced robotic systems that can see, care for, and harvest crops. As a venture funded start-up, Root is expanding a foundational team of passionate and talented professionals. Every team member is critical and every decision we make matters.

Given the cross-functional nature of managing mission-critical robotic deployments, this individual will directly work with the company's founding technical and commercial leadership as well as key clients. The job requires a unique blend of engineering prowess, customer intuition, and effective communication. This is a pioneering role to develop the tools Root will leverage to ensure the customer experience surpasses all expectations, from initial deployment to training to troubleshooting.

As a Deployment Project Manager, you will:

• Develop and track fleet installations, monitor progress to ensure deadlines, standards, and cost targets are met
• Coordinate internal and external teams for integration infrastructure with customer operations for fleet deployments
• Manage multi-robot workforce, implement process improvements, and standardize operational procedures ahead of scaling
• Identify and track key onsite performance metrics that drive data based decisions ensuring customer success
• Work directly with customers to aggregate requests and key insights to Root’s product team helping prioritize features
• Communicate actively with Root’s product team to stay up to date on features, fixes and the product roadmap

We’re looking for candidates with:

• 5+ years experience in project management with a BSE or greater in a relevant technical field (e.g. Computer Science, Electrical Engineering, Robotics, etc.)
• The ability to operate with strong attention to detail while being resourceful, methodical, and organized; capable of operating autonomously and managing self-contained initiatives at the business
• Strong written and verbal communication skills with the ability to present to all levels of management
• Demonstrated ability to prioritize and deliver results in an environment with rapidly evolving objectives
• Prior success in fast-paced environments, demonstrating innovative problem solving skills
• The capacity to travel up to 50% during onboarding; run-rate ratio of 25% travel to support customers and ensure smooth operations

Bonus points if you have:

• A proven track record in managing a complex operation or deployment with multiple stakeholders, specifically for mission-critical services
• Experience across quality initiatives, process change initiatives, Lean/Kaizen activities, and other Change/Six Sigma initiatives 

One last note:

At Root AI, we are looking for people with the passion and grit to drive lasting, meaningful change. You are encouraged to apply even if your experience doesn't precisely match the job description. Diverse perspectives, rigorous & independent thinking, and unexpected career pivots are exactly what we need to change the status quo.