Job Title: Head of Product & Commercial, Minigrids
Department: Mini Grids
Reporting line: Head of Mini Grids, Nigeria
Location: Nigeria, Abuja, with national business trips
About ENGIE BU Africa ENGIE Energy Access (EEA)
ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.
With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.
www.linkedin.com/company/engie-africa
Job Purpose/Mission
As part of the Access to Energy Minigrid Nigeria management team and functionally attached to the global head of Product & Commercial Minigrid, the Product & Commercial manager is responsible for the product development, the customer experience and the revenues at country level. This covers our different revenue streams of electricity sales, appliances sales, customer finance, ad hoc services. To meet her/his goal, her/his scope will cover customer care and customer service, marketing, business incubation program and support to entrepreneurs, building and managing local partners, data analytics and activities monitoring. She/He will be in charge of managing the commercial team in the clusters of operations. This position implies to work in close relationship with the whole minigrid team in Nigeria, the ENGIE Energy Access team and the global Product & Commercial team.
Key Responsibilities, Deliverables and Activities
Key Responsibilities
Deliverables and Activities
Data analysis
Organize a network of partners
Sales (before cluster creation)
Customer support and community engagement (Before cluster creation)
Required Skills & Experience
Desired Skills & Experience
ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!