Quality Control Manager

about 3 years ago
Full time role
Taichung City, TW... more
Taichung City, TW... more

Company

Rad Power Bikes is an electric bike manufacturer that offers direct to consumer pricing on e-bikes and accessories and they ...

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Job Description

Why We’re Rad (about us): Rad Power Bikes is a leading consumer direct ebike manufacturer specializing in high quality yet affordable electric bikes for weekend warriors, hardcore commuters, and family cyclists.
Madly growing and headquartered in Seattle, WA, USA we are seeking a full-time Quality Control Manager to join our team. If you enjoy working in a collaborative environment and are looking to support a dynamic team, this might be the role for you! 
Our Quality Control Manager will be responsible for ensuring that our contract manufacturers are producing items that meet our stringent quality standards. You’ll work directly with the factories to establish processes for our contract manufacturing and related product quality. This is a great opportunity to get into a young & rapidly growing company! 

Why You’re Rad (about you):

  • 10+ years of work experience related to quality control, product development, & manufacturing 
  • Proven track record of managing quality programs from the component level, through pre-production and finished goods
  • Tenacious desire to deliver high quality product on time
  • International communication expertise in the English language
  • Exceptional communication skills; proven ability to deal effectively with coworkers, vendors, and customers
  • Expert in root cause analysis and ability to manage implement and close a CAPA with our suppliers
  • Experience auditing contract manufacturers 

Additional Requirements:

  • Proficiency with Microsoft Office Suite, Dropbox, Google applications, and quality assurance tools
  • B.A./B.S. in Quality Management/applicable degree or equivalent professional experience in electrical/mechanical/power sports/automated products
  • Excellent English oral and written communication skills
  • Ability to be flexible and adapt to a rapidly changing work environment, build systems and processes from the ground up

You get bonus points for:

  • Knowledge of U.S./EU product compliance requirements
  • Proficiency with Vietnamese, Thai or Mandarin

Had you been with us last month, you would have:

  • Managed Quality Control process including direct management of QC Inspectors, inspection protocol, scheduling and training
  • Documented, tracked, reported and communicated quality related data in a Quality Management System
  • Managed test compliance related to final verification of compliance through 3rd party testing as directed by our internal teams and led communication with 3rd party lab
  • Supported Product team by creating specific inspection criteria checklists for product prior to production
  • Delivered exceptional customer service to the U.S. office; efficient and fast responses to daily emails 
Sounding good? Read on to understand what matters most to us:At Rad we take our company values seriously. They are lived out into everything we do. Our RADICAL values really do frame what our expectations are for each and every team member. We are: 
Responsible to our environment, community and teamAccountable, we take ownership, bias to action, seek and provide feedbackDiverse, inclusive of experiences, backgrounds and skills, we value every voiceInnovators, we challenge ourselves and the status quo, we are originalCustomer driven, completely, we do the right thing for our ridersApproachable, kind, we collaborate and are always willing to helpLearners, we grow our skills, we are humble and seek to improve
Does this sound like you? Please apply and join us!

Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or an accommodation due to a disability, you may contact us at 800-939-0310 or jobs@radpowerbikes.com.
Recruitment Agencies: Although we value the services you provide, at this time we are not leveraging external 3rd party recruitment resources for this search.  Should those needs change, we will seek your assistance directly.

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