Research Associate

About Spin

Spin is a fast-growing micromobility company committed to a world with clean air, liveable cities, safe streets, and widespread access to convenient, affordable transportation. If you’re searching for a top-tier career where you can make a difference and dynamically collaborate within a creative, lively environment—Spin welcomes you!

We’re passionate about transportation and technology. The work we accomplish fulfills a sense of meaning and purpose, which goes beyond the traditional dimensions of a workplace. Our products and initiatives directly influence people’s lives, which is proven by our customers' feedback.

Founded in 2017, and now a subsidiary of Ford Motor Company, we have worked together with cities, campuses, community groups, and businesses to expand internationally. Even as we expand, we maintain the close feeling of a small business, with “fireside chats” chats led by our company’s founders, weekly OKR pop-up videos, music-infused presentations at our All Hands meetings, and more. During this time of working remotely, our creativity and shared goals have kept us united and bonded within our virtual community.

We are a diverse team of artists, engineers, designers, urban planners, policymakers, marketers, and operators. We believe in inclusivity and build powerful alliances to fulfill our goals and move our mission forward. Above all, we at Spin are connected by our values and #BeOrange spirit, which represents unity, purpose, passion, and creativity.

About the Role

We are seeking a Research Associate to join our Consumer Insights team. In this role, you will manage and provide support on all aspects of primary and secondary research including both qualitative and quantitative methods, with a strong emphasis on quantitative research (surveys). You will bring your intellectual curiosity, entrepreneurial mentality, and storytelling ability to help answer important strategic questions around marketing, product, operations, and strategy.

If you’re passionate about quantitative and qualitative research, possess an ability to visualize data and bring it to life, enjoy being a trusted consultant to internal partners and could see yourself geeking out on electric scooters – this opportunity is for you!

Responsibilities

• Support research studies/surveys, including but not limited to brand health, product testing, messaging/positioning evaluation, market-level research, and segmentations
• Manage all steps of a project like strategy drafting, survey design, questionnaire writing, data analysis, report writing and delivery, presentation, and post mortem
• Successfully help design and field highly complex research studies and initiatives with minimal oversight
• Partner with the data and performance marketing teams to ensure analytics are embedded in survey design and analysis as appropriate
• Translate complex research data into measurable insights and recommendations through visual and creative reports
• Comfortable collaborating and seeking alignment with others who may have different perspectives and information processing styles
• Ability to manage many projects simultaneously and effective working independently and collaboratively
• Ability to work flexibly and efficiently, exercising a balance between research rigor and speed
• Anticipate Spin’s needs through intimate familiarity with the business and customer and understand the unique challenges/opportunities, and proactively engage on a continual basis to help foster a sense of partnership within teams across Spin and with research vendors
• Serve as a trusted specialist in micro-mobility, culture, and media trends

Qualifications

• 5+ years’ experience working in consumer insights, consumer research
• 4 year BA/BS with a strong academic record, and with a degree in a business or social science field or one with an emphasis on statistics or quantitative research methodologies
• Strong interest in technology, innovation, and transportation/mobility
• Excellent G Suite, PowerPoint, Excel, and visual communication skills
• Familiar with the following data analysis techniques such as: statistical significance testing, correlations analysis, multivariate analysis techniques (such as cluster/segmentation analysis), and conjoint and discrete choice analysis. Ability to apply techniques a plus, but not required.
• Passionate about a data-driven approach and able to strategically draw out big picture correlations, predictions, and recommendations

Benefits & Perks

• Opportunity to join a fast-growing startup and help shape and establish the company’s industry leadership
• Competitive health benefits
• Unlimited PTO for salaried roles
• Pre-tax commuter benefits
• Monthly cell phone bill stipend
• Wellness perk for salaried roles

Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law. Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at job_accommodations@spin.pm.