Senior Manager, Strategy & Growth

About Spin

Spin is a fast-growing micromobility company committed to a world with clean air, liveable cities, safe streets, and widespread access to convenient, affordable transportation. If you’re searching for a top-tier career where you can make a difference and dynamically collaborate within a creative, lively environment—Spin welcomes you!

We’re passionate about transportation and technology. The work we accomplish fulfills a sense of meaning and purpose, which goes beyond the traditional dimensions of a workplace. Our products and initiatives directly influence people’s lives, which is proven by our customers' feedback.

Founded in 2017, and now a subsidiary of Ford Motor Company, we have worked together with cities, campuses, community groups, and businesses to expand internationally. Even as we expand, we maintain the close feeling of a small business, with “fireside chats” chats led by our company’s founders, weekly OKR pop-up videos, music-infused presentations at our All Hands meetings, and more. During this time of working remotely, our creativity and shared goals have kept us united and bonded within our virtual community.

We are a diverse team of artists, engineers, designers, urban planners, policymakers, marketers, and operators. We believe in inclusivity and build powerful alliances to fulfill our goals and move our mission forward. Above all, we at Spin are connected by our values and #BeOrange spirit, which represents unity, purpose, passion, and creativity.

About the Role

This will be a remote role based out of Washington, DC, Boston, MA, Chicago, IL, or San Francisco, CA. As a responsible mobility operator helping people get around in tens of cities and with thousands of vehicles, Spin recognizes the importance of smart operations strategies. We are looking for a Senior Manager, Strategy & Growth to lead and drive initiatives forward in the following areas

• Better understand and serve the needs of our riders,
• Build and test innovative ways to expand our rider base,
• Continually project and plan for the next 3-6 months,
• Proactively identify, leveraging data, important questions / opportunities that are relevant to all markets.

This role will require expert project management and stakeholder management skills. You will work closely with team members from Marketing, Product, Operations, and Support, and be required to build cross-functional alignment on complex questions. This role will also require excellent communication skills, to provide transparency on fast paced, cross-functional initiatives to multiple teams, as well as succinctly communicating your most strategic work to VPs and Executives.

Responsibilities

• Create and lead growth initiatives across multiple markets, in partnership with Marketing and Ops Leaders.
• Build and champion business cases for Product features that are needed for a step-change in the user experience and user adoption, in partnership with Product.
• Be a key owner in the company to stay up to speed on the latest trends in the micro-mobility industry and recommend areas to invest in.
• Develop and experiment with new pricing strategies in partnership with Operations, Product, and Marketing.
• Build and coordinate the company’s approach to key seasons of the year, such as back-to-school, the winter months, and busy holidays

Qualifications

• 8+ years of experience leading operations, growth, or marketing initiatives with a Bachelor's degree OR 6+ years experience with a Master’s degree
• Analytical approach: you can mold and understand data to drive insights and actions
• Excellent communication: present data-derived insights in a clear and concise manner and work cross-functionally across departments
• Experience working in or with Operations and/or Marketing teams
• Highly proficient with SQL, MS Excel, and Google Sheets
• Experience in pricing or revenue strategy preferred
• Experience with customer acquisition strategy preferred
• An entrepreneurial spirit, an eye for opportunities, and unending curiosity!

Benefits & Perks

• Opportunity to join a fast-growing startup and help shape and establish the company’s industry leadership
• Competitive health benefits
• Unlimited PTO for salaried roles
• Pre-tax commuter benefits
• Monthly cell phone bill stipend
• Wellness perk for salaried roles

Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law.

Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at job_accommodations@spin.pm.