Senior Technical Operations Program Manager

About Spin

Spin is a fast-growing micromobility company committed to a world with clean air, liveable cities, safe streets, and widespread access to convenient, affordable transportation. If you’re searching for a top-tier career where you can make a difference and dynamically collaborate within a creative, lively environment—Spin welcomes you!

We’re passionate about transportation and technology. The work we accomplish fulfills a sense of meaning and purpose, which goes beyond the traditional dimensions of a workplace. Our products and initiatives directly influence people’s lives, which is proven by our customers' feedback.

Founded in 2017, and now a subsidiary of Ford Motor Company, we have worked together with cities, campuses, community groups, and businesses to expand internationally. Even as we expand, we maintain the close feeling of a small business, with “fireside chats” chats led by our company’s founders, weekly OKR pop-up videos, music-infused presentations at our All Hands meetings, and more. During this time of working remotely, our creativity and shared goals have kept us united and bonded within our virtual community.

We are a diverse team of artists, engineers, designers, urban planners, policymakers, marketers, and operators. We believe in inclusivity and build powerful alliances to fulfill our goals and move our mission forward. Above all, we at Spin are connected by our values and #BeOrange spirit, which represents unity, purpose, passion, and creativity.

About the Role

We are looking for outstanding Technical operations program managers to work across the matrix organization to bring the product from concept to a successful worldwide launch

You will become part of a hands-on team that develops product quality and takes the program execution to the next level in micro-mobility space!

The Team

Our team consists of people that are dynamic, passionate about crafting new products and intuitive customer experiences. At the same time, obsess over performance and reliability of what we build. We challenge the status quo and strive towards finding the best way to tackle problems.

We work in very small groups to keep processes and overhead low, so we have a lot of trust and accountability to perform the work required to build the best product for the customers

Responsibilities

• Own and build program schedule that aligns with the roadmap planning and execute based on Product development process/phase gates
• Collaborate with product, engineering - Hardware/Software, finance, business and operations teams to translate business insights into decisions and actions
• Drive complex topics/issues and influence the teams on the tradeoffs and provide risk management, explore solutions for program roadblocks and resolve any constraints on the project
• Keep a tight communication on the program status both on the horizontal and vertical ladder
• Be the point of contact partnering with Asia Operations to establish a daily build plan, provide clear direction and guidance to meet the program and build objectives to vendors and CM partners
• Ability to travel internationally during development builds, beta and market launch if needed

Qualifications

• Solid track record in launching programs and prior experience in hardware operations, engineering program management or strong program management background
• Ability to lead and bring the dispersed teams together across multiple time zones and geography in a global environment
• Demonstrate phenomenal leadership with cross-functional collaborative approach working with partners from Engineering, Manufacturing, Quality, Marketing, Supply chain, Product management, Policy, Market Operations and other cross-functional partners
• Ability to make things happen around you. Lead a project which has complexity, ambiguity and interdependencies in an organized and structured way
• Strong Business approach and Metrics driven - comfortable defining and analyzing metrics to showcase the success of our products in the field
• Experience in New Production Introduction, Manufacturing or working with International OEM is added bonus
• Requires 8 years of experience with Bachelors or higher degree in Engineering or related field

Benefits & Perks

• Opportunity to join a fast-growing startup and help shape and establish the company’s industry leadership
• Competitive health benefits
• Unlimited PTO for salaried roles
• Pre-tax commuter benefits
• Monthly cell phone bill stipend
• Wellness perk for salaried roles

Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law.

Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at job_accommodations@spin.pm.