The OVO Group’s purpose is to drive progress towards net zero carbon living. To reach Plan Zero, we need everyone to come together - not just as customers buying energy, but as members with a common goal. As part of this ambitious plan, our goal is to become the ‘Leading Employer in the UK’ by 2030. If you think you could be the talent we’re looking for, then come and join the adventure!
We launched in 2009 with a mission to change energy for the better. Since then, we’ve welcomed over a million members, planted a million trees, and set our sights on helping save the planet.
As a Group, we’re working to become a net zero carbon business by 2030, while helping our OVO Energy members halve their carbon footprints at the same time.
Green energy and technology are great tools to fight the climate crisis with. But it’s people power that will rewrite history.
So we’re building a zero carbon team inside and out. Of people who share our values, feel inspired by our mission, and want to make change happen. When you work for OVO, it’s not just a job. It’s the work of a lifetime. And we want the sharpest minds to help.
Up for the challenge?
Where in the world of OVO will I be working?
The Operations Transformation team is a newly established area supporting the business across all of the key operations. This unit has accountability for the Operations function in achieving its service, quality and efficiency / cost to serve.
Working in the Business Intelligence team within Operations Transformation, you will work on diverse and high value problems impacting the key operational areas, which consist of key customer touch points; customer transfers, billing and Industry operations.
You will work with and lead analysts with a wide range of skills and knowledge and will have the opportunity to work collaboratively on large projects as well as having ownership of processes and delivering analysis independently. You must be able to work with senior stakeholders to understand, summarise and visualise complex problems into easy to understand solutions, using data to inform and influence business decisions.
The Transformation BI team seeks to use analytics, combined with a deep understanding of the industry, to solve problems throughout the area. With responsibilities including: automated delivery of industry processes; mining complex data to recover financial benefit across our customer life cycle, key account health check monitoring, and providing vital insight to senior management, you can be guaranteed to have an impact in this role.
What will I be doing?
As a Senior Data Analyst you will be expected to provide advanced analytics to projects in the form of descriptive analyses, prospective service modelling, retrospective analyses and evaluation. With a high degree of autonomy associated with this role, you’ll manage the expectations of leaders and other stakeholders. You will be responsible for ensuring high data quality and reliable insights data is achieved throughout industry Ops as well as a champion for data governance.
In addition to delivering improvements raised by the operational teams you will be adept with identifying and driving your own ideas to meet business requirements and deliver operational efficiency.
The most challenging part of this role is having the ability to successfully understand the complex data problem whilst having the ability to see the bigger picture.
You will be expected to:
Is this the job for me?
From us you’ll get*
(*) Please note that certain benefits kick-in once you have passed probation which can be up to 6 months after your start date.
We want the best people
At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.
We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.