Field Applications Engineer

The Company

At Span, we are building products to drive the rapid adoption of renewable energy and enable a more modern, flexible grid. Span’s smart panel replaces the standard electrical panel to become the center for connected power in the home, providing intelligent load-balancing and revolutionary edge-of-grid controls through the Span mobile app.

The Role

In this role you will serve as a key technical member of the cross-functional Products & Applications Engineering team, with the mission to bring cutting-edge energy products to market. You will work at the intersection of the operations/deployment and engineering teams. Your scope of work will include translating product knowledge gained through deploying products in the field into creative solutions to improve customer experience, improve efficiency across Operations, and drive product excellence.

Members of our team are hands-on, team oriented, creative, and most of all highly passionate in driving adoption of clean energy at scale. Ability to apply technical reasoning to a variety of projects and processes is a must. Excellent written and verbal communication are a must.

In this role, you will:

• Serve as technical contact for internal/external groups to articulate how Span’s products may be deployed in various applications.

• Collaborate with field/install/service/engineering teams to come up with solutions for improving installation efficiency.

• Manage new pilots and product integrations in the field and/or remotely.

• Serve as a champion for customer and installer experience throughout product development lifecycle.

• Develop relationships with Span’s installation partners to uncover areas to improve the installation and deployment experience.

• Develop process documentation to support product evaluation and deployments.

• Create technical documentation to guide installers on new applications of Span products.

• Support sales team in reviewing site audit photos and giving install configuration recommendations.

• Build single- and three-line diagram templates to support certified installers in site design and permitting.

About You

Required Qualifications

We are seeking someone who has:

• BS in Engineering

• 2 or more years of engineering experience

• Project management and organization experience

• Understanding of residential solar (PV) and/or energy storage system design

• Creative, Passionate, Self-managed, and comfortable working in a fast-paced environment

• Team-oriented personality

• Working knowledge of AutoCAD or similar design software

Bonus Qualifications

We would love to hire someone who has:

• Knowledge of National Electrical Code (NEC) and general electrical code guidelines for solar PV and energy storage systems, and/or building codes

• Hands-on experience with electrical wiring, construction, or product development

• Experience working with regulatory agencies (AHJs, Utilities) and/or building inspectors

• Understanding of construction drawings

Life at Span  

Span is a startup based in the SOMA neighborhood of San Francisco. We are a small, diverse team of creative thinkers. We value open communication, teamwork, and a make-it-happen attitude - no job is too big or too small. We strive to make change by imagining what the future could be and building a product to complete that vision. We are looking to grow our team with talented people who are on the same mission to shape the future of energy.

Impacting the future as a small, agile team means putting in a lot of hard work and elbow grease so we work to make sure you are happy, healthy, and you look forward to coming to work.  Working at Span, you can expect:

• Competitive compensation at a well-funded venture-backed company

• Comprehensive benefits including a choice of medical plans: dental, vision, life and disability insurance

• A sunny, airy office located close to BART and Caltrain

• Regular team lunches, brown bag learning opportunities, board games nights, and other opportunities to connect with our awesome team - in-person and now virtually

• Generous equity grants at a quickly-growing startup

• Flexible hours and vacation time - we simultaneously work hard and make space for the important stuff

• To be a part of a team and culture that is hard-working, has a good sense of humor, works collaboratively, and is just a little nerdy 

Span embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.