Location: Any of our offices
The OVO Group’s purpose is to drive progress towards net zero carbon living. To reach Plan Zero, we need everyone to come together - not just as customers buying energy, but as members with a common goal. As part of this ambitious plan, our goal is to become the ‘Best Employer in the UK’ by 2030. If you think you could be the talent we’re looking for, then come and join the adventure!
We launched in 2009 with a mission to change energy for the better. Since then, we’ve welcomed over a million members, planted a million trees, and set our sights on helping save the planet.
As a Group, we’re working to become a net zero carbon business by 2030, while helping our OVO Energy members halve their carbon footprints at the same time.
Green energy and technology are great tools to fight the climate crisis with. But it’s people power that will rewrite history.
So we’re building a zero carbon team inside and out. Of people who share our values, feel inspired by our mission, and want to make change happen. When you work for OVO, it’s not just a job. It’s the work of a lifetime. And we want the sharpest minds to help.
Up for the challenge?
Where in the world of OVO will I be working?
Reporting directly to Senior Field Growth & Development Manager, this new role is a varied and challenging leadership role, designed to ensure that Field Operations succeeds in its goal to deliver consistent, high quality customer experiences.
What will I be doing?
You’ll be working closely with our Field Operational teams as well as maintaining close professional relationships with our Smart Delivery team and our Energy brands to implement new ways of working and processes designed to strategically align Field Operations quality focussed priorities and objectives.
You’ll be a passionate advocate of driving high quality operations to achieve customer delivery, focused on service recovery and accelerating the ability of Field Operations to deliver consistent performance across the areas that matter.
Key Responsibilities
Do I have what it takes?
Ideally you will have…
We want the best people
At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.
We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.
Learn more about working in the OVO family of companies on our careers page and Glassdoor. We’re also delighted to have received a Top Employers certificate in 2018, 2019 and 2020!