Senior Business Systems Analyst - Manhattan WMS

Responsibilities:

• Works with Manhattan Associates, IT and Operations to develop and configure systems based on our operational needs and requirements
• Maintain a detailed log of each facility's configuration matrix to be shared with key partners
• Acts as the main point of contact for test planning and execution, and go-live support for Manhattan Associates WMS Active platform
• Participate in level 1 support for the 6 facilities. Performs system and User Acceptance testing while logging defects for IT
• Builds SCI / Cognos reports with BI based on operational needs
• Develop SOPs and train both Field and Central Operations on using WMS, LMS and Slotting. Produce training materials such as checklists, standard work, and standard operating procedures and troubleshooting.
• Partners with IT to project manage the implementation and go-live schedules and coordinate with Imperfect team and software vendors
• Manage a portfolio of lean projects, focusing on reducing waste and improving quality to provide greater value; and actualize them
• Implement such tools as SPC, Process Capability, Pareto analysis, Fishbone, SMED
• Present plans and other agreements to stakeholders for alignment while listening to feedback and making modifications as appropriate
• Practice “Servant Leadership”. The ideal candidate is comfortable working with all levels within the organization. They have extraordinary interpersonal skills and question the status quo.
• Must maintain satisfactory attendance, to include timeliness

Skills & Qualifications:

• 5+ years working with Manhattan WMS (Open Systems preferred)
• Experience with an implementation using Manhattan’s cloud based Active platform strongly preferred
• 3+ years using Manhattan Labor Management or similar platforms (JDA, Red Prairie, Blue Yonder)
• Strong experience using SQL to engage in troubleshooting via the database
• Bachelor’s degree in IT, industrial engineering, manufacturing engineering, civil engineering, mechanical engineering or equivalent experience.
• Ability to collaborate and work cross-functionally with a variety of teams including Operations, HR, Business Intelligence, and Technology

About You:

• Experience working in a fast-paced environment, ideally in a venture-backed growth-stage start-up
• Strong analytical, planning, organizational, and time-management skills
• Remarkably detailed and clear communicator; does not lead by fiat, but rather helps peers and teams understand the “why” behind actions
• You have a strong passion for process improvement and wanting to be an agent of change to reduce waste in all of its forms
• Passionate about our mission to eliminate food waste and create a better food system for all

Details of the Position:

• Full-time exempt position reporting to the Regional Director of Central Operations
• Position based out of Baltimore, Chicago, Los Angeles, San Antonio, San Francisco or Portland or be within a commutable distance
• Salary and employee stock options commensurate with experience
• Competitive benefits package including health care paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!
• Evening, weekend, and holiday work required occasionally
• Up to 50% travel expected to new and existing facilities

Physical Requirements:

• Sedentary work; involves sitting at times
• Occasional movement around the office may be necessary
• Standing desks and/or other ergonomic accommodation is available upon request
• Regular work with computers, including keyboards, mouses, and screens
• Regular use of mobile devices, including smartphones and tablets
• Able to work in cold temperatures in a refrigerated environment
• Domestic travel to new and existing local facilities required as needed