Senior Manager, User Experience Design

about 3 years ago
Full time role
Boston, MA, US... more
Boston, MA, US... more

Job Description

Do well by doing good.

Do you wake up in the morning excited to go to work? Do you want to engage in a mission that fundamentally betters our world? Do you want to work alongside an amazing team of smart, driven, upbeat colleagues with unique backgrounds and interests? Keep reading because EnergySage might be the place for you.

EnergySage is the leading online marketplace for solar and other clean energy technologies. We strive to make the experience of going solar as easy as booking a flight online. We are looking for passionate, collaborative, authentic individuals to join our team in making renewable energy options more accessible to consumers. We are the most-visited energy website in the U.S.-- last year 10 million people used our tools. What can you help us achieve?

User Experience

In order to make the shopping and selling experience as delightful as possible, we are seeking a User Experience Design leader to join our team.

We are looking for a senior professional that has a successful track record of using research to design an experience that is delightful and motivating. The ideal candidate will be passionate about user-centered design and be able to thrive with minimal process and direction while driving efficiency, consistency and results.

What you’ll do:

  • Own the design of the consumer experience on EnergySage where millions of users come to shop and learn about solar and other clean energy products and services.
  • Be the lead on research to better understand consumer needs, behavior, and motivation.
  • Champion a customer and user focus throughout the product design process.
  • Specify compelling, easy to use, and high converting user experiences across product offerings
  • Work with product managers, designers, and software developers to identify user problems and design solutions.
  • Mentor other members of the design team
  • Create user flows, sketches, user stories, journey maps, and other product design and communication artifacts as needed
  • Solicit stakeholder involvement to inform, adjust, and adapt

What we look for:

  • At least 5 years of experience in User Experience Design
  • Fluency in user-centered design principles and testing methodologies
  • Experience in research, usability testing and other methods of design validation and improvement
  • Clear and effective communication around design concepts, ideas, and solutions
  • Proven track record of planning and executing research and usability tests that delivered demonstrable value and a data-driven approach web UX design.
  • B2C / eCommerce / Comparative Shopping / Marketplace experience
  • Ability to communicate, collaborate, and leverage resources effectively up, down, and across the organization
  • Experience with Scrum/Agile product development and product management methodologies (user story creation, task breakdown)
  • Technical savvy and understanding of how to support the engineering process
  • Proven experience in deep understanding of customer needs

We are EnergySage.

As the leading online comparison-shopping marketplace for rooftop solar, energy storage, community solar, and financing, EnergySage is accelerating the adoption of clean energy by improving consumer access and affordability. Our user-friendly platform is built on the principle of consumer empowerment through unbiased information, transparency, and choice. As we grow and enter new markets, we seek team members who bring new perspectives, skills, and energy that will propel us to accomplish the challenging work we have ahead.

Confidence can sometimes hold us back from applying for a job- but we believe there's no such thing as a 'perfect' candidate. So, however you identify and whatever background you bring, please apply if this is a role that would make you excited to come into work every day and help bring renewable energy to the broader market.

EnergySage is committed to building a workplace that welcomes and encourages diverse perspectives. We believe that the most successful teams actively and authentically engage individuals with varied experiences and skillsets.

EnergySage is an equal opportunity employer and prohibits discrimination and harassment of any kind. Applicants from a broad range of backgrounds are encouraged to apply.

Our Values

  • Consumer First: Our top priority is to serve and empower consumers through transparency, equitable access to information, and personalized interactions.
  • Better Together: We recognize that we gain and give more through collaboration, partnership, and diversity of experience and perspective. We respect one another and are inspired by what we learn and achieve together.
  • Integrity: We take personal ownership and pride in doing the right thing. Our consistency, competence, and high standards earn the reputation of “trusted advisors” with all of our stakeholders.
  • Substantive Impact: We are committed to effecting and sustaining positive environmental, social, and market transformations through creativity, innovation, and persistence.
  • Iterative Excellence: Our intellectual curiosity and bias toward action drive us to continuously learn, evaluate, iterate, and improve.

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