Inside Sales Specialist

POSITION SUMMARY

Inspire is looking for an Inspire Sales Specialist to join our Member Experience Team! The Inside Sales Specialist is a highly motivated, goal-driven individual. You thrive working autonomously, and are consistently hitting your monthly winback target. You enjoy speaking with members and problem solving. 

ROLE RESPONSIBILITIES

• Contact existing members who may be ending their service and retain them
• Strategize new ways to contact and retain our members
• Develop an ownership mentality by contributing daily to the overall strategy of the department
• Crush monthly sales goals
• Consistently reinforce the Inspire clean power value proposition and mission to our members
• Impact our Sales and Marketing channels by providing insightful member feedback

SUCCESS METRICS

• Maintain quality average of 90% or better
• Maintain conversion rate of 70% or better
• Achieve monthly winback goal

EXPERIENCE

• 1 year of inbound sales, outbound, or retention experience preferred
• A desire to change the world through clean energy and empowering people
• Ability to retain customers and handle challenging calls with positivity and professionalism
• Understand sales techniques and customer needs
• Thrive in a fast-moving, constantly changing, startup environment
• Growth mindset and a desire to grow personally and professionally
• Detail-oriented with high personal accountability
• Intrinsically motivated individual with a high degree of integrity