Reporting to the Director of Field Operations, the Project Manager (PM) is responsible for managing all aspects of the on-boarding process for Hatch Data’s customers. Hatch Data is focused exclusively on delivering optimization tools to building operators in a Software as a Service (“SaaS”) model. The software routinely acquires real-time data feeds from field devices (utility meters, sub-meters, building automation systems, IoT platforms, etc.) The PM will manage the on-boarding project planning and scheduling, customer and partner communication, resource allocation, project accounting, and control, while providing technical direction to trades in the field deliver projects on time, within budget while meeting safety and quality standards. The PM is the “face" of Hatch Data to the customer following contracting and plays a key role in ensuring they have a good experience, come back for more, and tell their friends to do the same.
Responsibilities and Duties:
Customer on-boarding and enablement: Own success of customer enablement process. Key duties include:
Learn & Improve:
Contractor Management: Set expectations and hold contractors accountable. Key duties include:
Document processes and projects while building knowledge base: Create documents that memorialize standards and expectations (for surveys, installation, commissioning, troubleshooting, and documentation) while becoming fluent in field technology. Key duties include:
Customer Service: Provide excellent customer service. Key duties include:
Skills and Qualifications:
About Hatch Data:
Climate change is real. Addressing this is the biggest issue of our time. While moving the world from dirty energy sources to clean ones matters, there is also an enormous opportunity to use existing resources more efficiently. Buildings consume up to 40% of the energy in North America alone. This is a big opportunity to create change. We bring our values to work and every day push to solve these problems at scale.
Our team applies their knowledge of energy systems, mechanical engineering, data science and the built environment, to design cutting edge software that empowers operators to reduce the negative environmental impact of our indoor spaces while improving the bottom line. Our software platform has been proven across more than 550M square feet of commercial real estate with marquee customers, and we’re doubling down our efforts in the coming months as we prepare to accelerate growth and impact.
This is a unique opportunity to join a company that does well by doing good and is positioned for significant expansion. You’ll enjoy comprehensive benefits, competitive salary, and meaningful equity. We offer a flexible work environment and the opportunity to work alongside an incredibly talented, fun, and highly motivated team.
How to Apply:
Does this sound like you? If so, please get in touch. We’ll be interested in understanding why you’re excited about joining us, why this role seems like a great fit for your talents, and what success looks like for you, personally, over the next few years.