Network Engineer

What You’ll Do:

• Responsible for the day to day operation of the networks
• Responsible for the carrying out approved changes to the network infrastructure
• Participate on team and company initiatives and events.
• Work with cross functional teams to participate in ongoing projects and managing network projects as they come up.
• Maintain documentation of the Network related documentation and procedures
• Design, setup and configure new and existing networks that connect to site to site VPN deployments.
• Responding to inquiries from staff, administrator, site personnel and etc. to provide technical assistant and support via our support channels
• Troubleshooting malfunctions of network hardware and software applications to resolve operational issues and restore services.
• Plan network infrastructure and security with regards to scalability and redundancy, conduct ongoing performance tuning, hardware upgrades, resource optimization, and evaluate new technologies.
• Manage and own network backup strategies both on and off-site.
• Available on-call during off-hours and weekends.
• Travel to all our locations as needed.

What You'll Have:

• Excellent customer service skills and an ability to clearly explain technical issues to non-technical persons. Must be able to communicate clearly and professionally via slack, phone, email and in person.
• In-depth knowledge of LAN/WAN Networking Environments including TCP/IP, Switches, Firewalls, VPN and Remote Access and Data and Low Voltage Cabling.
• In-depth knowledge of Windows Server/Workstations environments (All Windows Versions) including Virtualization, File and Print, Remote Access, Active Directory and Group Policy.
• In-depth knowledge of Microsoft 365 and Azure Environments.
• In-depth knowledge of Work-from-Home Solutions including VPN, Video Conferencing (Teams, Zoom, etc). File Sharing and Cyber Security
• Experience with Autotask PSA/Datto RMM a plus
• Ability to work effectively in a multi-disciplinary, collaborative team environment or independently with minimal direction.
• Display high-energy, self-motivation, flexibility and an ability to multitask and prioritize demands in a fast-paced environment. Must possess a keen attention to detail and an ability to work effectively under pressure.
• Must be a very organized individual with the ability to clearly document their work in accordance with team procedures.
• Enjoy working with a high paced and close knit team environment with minimal direction.