Digital Product Lead

almost 3 years ago
Full time role
Amsterdam, NH, NL... more
Amsterdam, NH, NL... more

Company

Fastned is a fast-charging network for electric vehicles to charge with renewable energy from the sun and wind. The company's ...

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Job Description

Join a fast growing company with a purpose! At Fastned you will actively contribute to accelerating the transition to electric mobility. In this role you will lead the way on how Fastned interacts with its customers through our app and charger screens!

Your role

Fastned enables EV drivers around Europe to charge their vehicle with renewable energy and leads the way in making mobility sustainable. As Digital Product Lead you will create impact by making the onboarding and charging experience as frictionless and enjoyable as possible. You will take full ownership of our customer-facing applications and their main performance metrics. You will define, design, continuously improve and oversee delivery of all related applications and continuously push the envelope to launch new and innovative features. In this effort you are guided by an in-depth understanding of customer needs based on heart, intuition, curiosity, play, guts, and taste.

Given the fact that the fast charging industry is still in its infancy, this is a unique opportunity to redefine customer interactions in a rapidly growing field. Doing so will significantly reduce the barriers to electric vehicle adoption and speed up the evolution towards a sustainable future.

Your overall responsibilities include:

  • Building Fastned’s next generation of mobile app and charger screen from the ground up. You’ll be bringing a completely new product to millions of users;
  • Driving digital product strategy and creating / maintaining a prioritised roadmap;
  • Being ferocious and resourceful in improving performance metrics: You monitor product performance and feed insights back into the product development process;
  • Partnering with internal stakeholders (Business Development, Customer Success,..) to understand the needs of our current and future customers and adequately translating these insights into new developments for our digital products;
  • Creating and maintaining a backlog that is aligned with the product vision, strategy and roadmap;
  • Clearly communicating product plans and results to internal stakeholders and leadership;
  • Leading product development from the refinement of user stories to acceptance testing;
  • Meticulously chase and track bugs to guarantee a seamless experience for our customers.

Who we are looking for

In order to be successful in this role you bring along a highly entrepreneurial mindset - we want our employees to ‘Think like a founder’. You thrive in taking ownership of the customer journey and creating the best-in-class user experience. Additionally, you tick the following boxes:

  • You have a Master's degree in a relevant field;
  • You are experienced in bringing creative products to a large number of users;
  • You always put the customer experience first and are unwilling to allow product challenges to impact users negatively. You will actively seek out customer needs & pain points and gather product requirements;
  • You possess stellar design instincts and product taste - own what you build;
  • You have proven experience of leveraging data to strategically drive key product decisions. SQL proficiency is highly desirable;
  • You have strong requirement composition skills, with experience writing User Stories and Acceptance Criteria in an Agile environment;
  • You have the ability to prioritize requests in a high pace and changing environment.

Join us in building a better future

Together with over 70 colleagues we have the ambition to build Europe's best fast charging network. We currently operate in six countries (HQ in the Netherlands, offices in Germany, UK, Switzerland, Belgium and France) and are growing fast.

We work hard to change the world, but we don't forget to celebrate our successes, big and small. We provide daily vegetarian lunches at our offices, throw notorious Christmas parties, organize an amazing yearly trip abroad and we’ll give you 24/7 access to our fully electric vehicle fleet (all charging expenses covered). Other perks include a pension plan, access to our employee stock option plan, and the gear of your choice (MacBook vs ThinkPad, iOS vs Android).

Interested in making an impact?

We would love to have a conversation with you! Apply now, send us your CV and explain in your motivation letter why you’re excited about joining Fastned.

Due to Covid-19 and restricted travels we will start the recruitment process online. If possible, we will continue the following steps face to face in our Amsterdam office.

Fastned is an Equal Opportunity Employer. We strongly encourage women, people of color, and LGBTQ(+) people to apply. We consider applicants of all genders.

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