Sr Operations Associate, Italy

Who Is Bird

Bird is a global team guided by a shared vision: to make cities more livable through safe, sustainable electric mobility. From our first e-scooter ride in 2017 to the thousands of rides taking place every day, our passionate team and award winning custom vehicles have helped riders complete hundreds of millions of carbon-free trips in more than 150 cities around the world. And we're just getting started.

Responsibilities

We are looking for data-driven, strategic thinkers to join the Italian Operations team to tackle some of the highest impact and most challenging problems we face in managing our fleet of vehicles across a constantly growing number of cities. 

• Drive the vision and execution of world class operations within Italy
• Work closely with other members of the Bird team, measure the impact and efficiency of processes while identifying news ways to create value to the business
• Develop local services or programs customised to your city that support other teams at Bird; scale best practices that are incubated from test to global implementation
• Monitor business performance across relevant KPIs and conduct deep dive investigations to understand the “why” behind how metrics are performing
• Oversee business performance reporting and own strategic content distribution to executive leadership
• Be a hard-working multi-tasker, supporting teams in multiple locations. You’ll be one of the go to people when the business requires solutions to fire drills
• Motivate the team and provide leadership during response situations
• Perform ad hoc strategy, research, modeling, and analytics projects to help guide decision making in a brand new and constantly evolving industry
• Have the ability to execute projects of varying urgency and scope with limited guidance

Requirements

• 5+ years of experience in investment banking / strategy consulting / high-growth startup or a VC-backed company experience
• Ability to manage bureaucracy and complex administrative/legal documentation specific to the Italian law
• Ability to understand a 3-statement model, run a business plan and proactively challenge third-party data
• Project management experience and proven ability to deliver results
• Be a down-to-earth team player who can balance attention to detail with swift execution – we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength
• Minimum of BSc degree from a competitive university
• Strong communication, organisation and stakeholder management skills
• Strong analytical and critical thinking ability
• Demonstrated ability to deliver results in a fast paced environment
• Growth mindset: you seek out learning opportunities for yourself
• Strong Excel, PowerPoint, SQL skills 
• Regulatory, policy or legal knowledge is a plus

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission.  Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up

We’re committed to helping our team members, and with the evolution of our company to a remote work organization due to the pandemic, their needs have changed. That’s why we offer a WFH monthly stipend, a wellness allowance, and more. Plus, a new resource to help support personal and professional developments—all the goods needed to move on our mission together.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment. 

Sound like a place you’d like to work? Sweet. Let’s chat.