Director, Sales Operations - GP & Consumer Products

Who is Bird

Bird is a global team guided by a shared vision: to make cities more livable through safe, sustainable electric mobility. From our first e-scooter ride in 2017 to the thousands of rides taking place every day, our passionate team and award winning custom vehicles have helped riders complete hundreds of millions of carbon-free trips in more than 150 cities around the world. And we're just getting started.

The Director, Sales Operations will work hand in hand with the other leaders of the Consumer Products team and play a key role in the execution of total sales strategy. Working as a key member of the Consumer Products team, the Director of Sales Operations will be responsible for managing all support functions in order to maximise the efficiency and effectiveness of the Consumer Products team. 

Responsibilities

• Analysis of how sales revenue can be increased and optimized 
• Sales forecasting and planning 
• Oversee Project Management
• Oversee Vendor Management
• Budget and financial planning
• Supporting the sales team to ensure they reach their monthly, quarterly and yearly sales targets
• Develop key performance metrics and make recommendations and reports 
• Optimise the sales process, identify underperforming areas of business and identify the most opportune trends of the future 
• Ensure the sales team is using the best practices & tools, identify new tech to maximise workflow
• Prioritising tasks of the sales operations and sales demonstration teams
• Ensure account profitability for both Bird and it’s clients
• Promote a positive attitude and be a team player.

Requirements

• 8+ Years of Sales operations experience
• Strong experience of integrating with sales, marketing, supply chain, logistics, finance, operations 
• Understanding of the Consumer Product and retail market including deep knowledge of Suppliers, Operators, DMOs, and DMCs 
• Ability to hold meetings with industry leaders and key decision makers 
• Should be very proficient in computer skills and knowledge of Google GSuite
• Strong experience working with Salesforce, NetSuite and other CRM 
• Must be customer-focused with strong written and verbal communication skills.
• The ability to adapt and work at a fast pace and under pressure
• Must be able to follow direction from senior leadership to prioritize the support of sales goals
• Must be able to effectively manage a team 
• Bachelor’s degree required

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission.  Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up

We’re committed to helping our team members, and with the evolution of our company to a remote work organization due to the pandemic, their needs have changed. That’s why we offer generous employer-paid healthcare coverage, a WFH monthly stipend, a wellness allowance, and more. Plus, a new resource to help support personal and professional developments—all the goods needed to move on our mission together.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.