Nigeria Sales Manager

almost 3 years ago
Full time role
Nigeria... more
Nigeria... more

Company

Fenix International produces ultra-affordable mobile enabled solar solutions to empower more than 1.3 billion people living off-grid. Fenix is a ...

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Job Description

Title: Sales Manager

Department:  Sales & Marketing 

Reporting to: Head of Sales & Marketing 

Location: Lagos

 

About ENGIE Energy Access 

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable instalments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. 

With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access (EEA) aims to remain a leading clean energy company, serving millions of customers across Africa by 2025. 

www.engie-africa.com 

www.linkedin.com/company/engie-africa 

Job Overview 

The Sales Manager will be responsible for leading and managing a team of sales team leads, sales agents, installation technicians, dual contractors and their customers. The successful candidate must be a detail-oriented professional with strong critical thinking skills and a demonstrated track record of effective sales work.    

Key Responsibilities, Deliverables and Activities

Key Responsibilities 

  • Acquire​ new customers and increase repeat sales for our most creditworthy existing customers 
  • Continuously​ improve customer repayment 
  • Own​ and advance relationships with key stakeholders 
  • Provide​ leadership to the teams that drive sales and customer repayment 

Deliverables and Activities 

  • Acquire​ new customers and increase repeat sales for our most creditworthy existing customers 
  • State Sales StrategyContinuously​ refine and iterate on our state sales strategy that aims to reach millions of customers in need of ReadyPay Power by 2020, both by acquiring new customers and increasing repeat sales to existing customers 
  • Sales and Marketing initiatives- Test,​ validate, and refine Fenix Nigeria’s strategic sales and marketing initiatives based on analysis of our unique data set and field-based insights, in order to amplify our sales model to drive new customer acquisition 
  • Continuously​ improve customer repayment 
  • Commercial Strategy- Develop​ a commercial strategy at state level that optimizes customer lifetime value (CLV) through increasing new sales, improving loan performance, and growing active customers and repeat sales 
  • Data Based Insights- Use​ our unique data set as well as insights derived from the field to refine and iterate on our customer retention strategy, in order to improve payment velocity, repayment rates and repeat sales 
  • Relationship Management 
  1. Own​ and advance relationships with key stakeholders 
  2. Support​ in creating and maintaining relationships with current and potential commercial partners
  3. Create​ and own relationship management of key stakeholders within the sales process, especially with distribution partners (if any) 
  • Sales Channels 
  • Identify​ and assess additional sales channels to expand sales coverage across your state, including distributors, corporation and NGO partners 
  • Provide​ leadership to the teams that drive sales and customer repayment 
  • Communication- Live and communicate Fenix’s mission to improve the quality of life of our customers
  • Culture- Uphold and help continually build the Fenix culture which always embraces Fenix’s vision and values and always puts the customer’s experience first
  • Leadership to Team Leads- Build upon, support, and provide exceptional leadership to the Team Leads and Fenix Power Champions, including testing and setting compensation, targets, and incentive structures.
  • Recruitment and Training- Oversee the recruitment, training and ongoing management of sales, marketing, and customer repayment teams in your state.
  • Team Development- Support team development by performing regular reviews and trainings and finding creative ways to boost low performing sales team members 

Required Skills and Experience 

  • Bachelor’s degree in a discipline related to functional work or role 
  • 5+ years working in a senior role within a progressive sales and/or financial services environment with strong, quantifiable results 
  • Proven experience and a passion for motivating and leading large teams to deliver on ambitious goals within a commercial business environment
  • Ability to draw the right insights from data to create and nimbly adjust strategy, make difficult decisions that often require tradeoffs, balanced with a bias to action
  • Experience or passion for working in developing markets

Highly Desired Skills 

  • Ability to work both in teams and independently 
  • Passionate about solving problems for customers in rural communities 
  • Proficiency in English Language and 1 or more other Nigerian Languages 
  • Critical thinking skills (ability to think outside the box) 
  • Good problem solving skills (solutions oriented) 
  • Flexibility with ability to work under pressure to meet deadlines 
  •  

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or Our differences are our strengths! 

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