Senior Spares Manager

About Us

With electric vehicles (EVs) expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on EV charging and established a business model that's been validated by more than a decade in business and thousands of customers. As now a public company, we remain focused on broadening our market leadership and building on years of innovation. ChargePoint offers a once-in-a-lifetime chance to build our all-electric future and dominate a trillion-dollar market. 

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

Global Spares Program Manager

What You Will Be Doing

ChargePoint operates the world’s largest and most open EV charging network. We also design, build, and support the technology that powers it. As our network grows, it makes driving an EV accessible to more and more people. Our mission is to get everyone behind the wheel of an EV and provide a place for them to charge wherever they go. Every day we add more drivers and businesses to our network and driving an EV makes even more sense. And that’s what ChargePoint is all about: driving a better way™.  Electric vehicles are going mainstream, and with the world’s largest and most open EV charging network, ChargePoint is at the center of this sea change in transportation. ChargePoint is entering the European market in a big way and we’re seeking talented individuals who are not only passionate about their own role, but want their efforts to support a meaningful, tangible corporate mission.

ChargePoint seeks an experienced Supply Chain professional with a heightened attention to detail and analytical prowess for role of Senior Spares Manager. This person will complete various Supply Chain tasks within the Global Fulfillment and Logistics team. Tasks include forecasting, planning, and managing spares parts for many inventory locations within ChargePoint’s network as well as partners’ and customers’ remote locations; leverage ERP systems to develop, run, and maintain Microsoft Excel reports as well as other dashboards (e.g. Tableau Server); develop, document, and follow standardize processes as well as work on continuous process improvements related to inventory management and spares field support; as well as supporting logistical, fulfillment, and material returns responsibilities. The Senior Spares Manager role is a Full-time position.

Responsibilities

• Planning for spares parts demand globally using advanced industry standards and statistical methodologies.
• Implement new data analysis methodologies to monitor and measure performance against organizational goals and service level agreements.
• Actively manage and transact spares parts inventory located within all ChargePoint’s customers’ and partners’ inventory locations, comprising of all North America and Europe.
• Maintain monthly inventory reconciliation with customers and partners holding spare parts at their location and upholding contractual obligations from all parties.
• Partnering with ChargePoint’s Customer Support team in projects related to field support as well as support daily inventory requests and spares demand.
• Drive continuous process improvements throughout the organization and find opportunities to develop a superior supply chain using a variety of data analysis and organizational tools to uncover insights.
• Support reverse logistics operations from field support and refurbishment activities.
• Review and approve ECOs related to spares parts.
• Maintain large datasets and report accurately and within a determined cadence to management.
• Processing customer and account source documents by reviewing information and identifying issues.
• Work cross organizations to identify problems, find root cause, implement containment plans, drive supply chain optimization for long term solutions, and continuous process improvements.
• Support activities related to ChargePoint’s Logistics and Fulfillment team, including but not limited to managing issue tracking system, coverage for team members, and support sales and field order fulfillment.

Qualification and Desired Skills

• Supply chain experience related to spares inventory planning, forecasting, management, distribution, NPI, and reverse logistics.
• 3 or more years of experience in spares management in complex environments and NPI.
• Excellent knowledge and proficiency in MRP/ERP systems, MS Office programs (MS Word, Excel, Power Point, etc.) and programming.
• Sharp problem-solving and excellent mathematical and analytical skills.
• Working knowledge of data analysis and forecasting tools and ability to develop actionable insights from data.
• Excellent written/verbal communication, organizational skills to build and improve trusting relationships.
• Must be able to work independently, handle multiple projects in a fast-paced environment, and negotiate and collaborate effectively.
• Should enjoy a challenging and fast-paced environment and be highly motivated.
• Minimal travel required.
• Associate or Bachelor's degree Supply Chain Management or related field required.

Location

Scottsdale, AZ

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only - Recruiting agencies do not contact.