Who is Bird
Bird is a global team guided by a shared vision: to make cities more livable through safe, sustainable electric mobility. From our first e-scooter ride in 2017 to the thousands of rides taking place every day, our passionate team and award winning custom vehicles have helped riders complete hundreds of millions of carbon-free trips in more than 150 cities around the world. And we're just getting started.
The Global Partner Strategy and Success team drives revenue and operational improvement from Bird Fleet Managers and Platform Partners across the World.
We have an immediate opening for a full-time Partner Support Representative who can communicate in Spanish/Portuguese as their native language or fluent to join our Partner Support Team as we expand into Iberia and other EMEA markets. This Partner Support team is dedicated to providing best-in-class support to Bird Partners, ensuring they have what they need to effectively drive business results. The Partner Support team acts as the bridge between our product and our partners. By helping them every day, we gain valuable insights and push new ideas to shape Bird’s ever-changing product roadmap.Our goal is to provide the highest quality of customer support with a sense of empathy and passion. We strive to exceed our customer's expectations by always thinking one step ahead when providing solutions. We guide and educate our partners to grasp the value of the product and drive word of mouth.
Culture at Bird
We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.
We’re committed to helping our team members, and with the evolution of our company to a remote work organization due to the pandemic, their needs have changed. That’s why we offer a WFH monthly stipend, a wellness allowance, and more. Plus, a new resource to help support personal and professional developments—all the goods needed to move on our mission together.
Bird is the world
Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.
Sound like a place you’d like to work? Sweet. Let’s chat.