Senior Quality Manager

About Spin

Spin is a fast-growing micromobility company committed to a world with clean air, liveable cities, safe streets, and widespread access to convenient, affordable transportation. If you’re searching for a top-tier career where you can make a difference and dynamically collaborate within a creative, lively environment—Spin welcomes you!

We’re passionate about transportation and technology. The work we accomplish fulfills a sense of meaning and purpose, which goes beyond the traditional dimensions of a workplace. Our products and initiatives directly influence people’s lives, which is proven by our customers' feedback.

Founded in 2017, and now a subsidiary of Ford Motor Company, we have worked together with cities, campuses, community groups, and businesses to expand internationally. Even as we expand, we maintain the close feeling of a small business, with “fireside chats” chats led by our company’s founders, weekly OKR pop-up videos, music-infused presentations at our All Hands meetings, and more. During this time of working remotely, our creativity and shared goals have kept us united and bonded within our virtual community.

We are a diverse team of artists, engineers, designers, urban planners, policymakers, marketers, and operators. We believe in inclusivity and build powerful alliances to fulfill our goals and move our mission forward. Above all, we at Spin are connected by our values and #BeOrange spirit, which represents unity, purpose, passion, and creativity.

About the Role

The Sr. Quality Manager will be based in Taiwan and report directly to the Sr. Director of Hardware Product Quality. This role will collaborate closely with Spin's Hardware Engineering and Hardware Operations teams. The Sr. Quality Manager will work directly with China-based component suppliers to ensure their outgoing quality meets Spin's specifications.

Responsibilities

• Provide leadership and technical direction to Spin’s team of Supplier Quality Engineers and Product Quality Engineers based in Asia.
• Support the execution of SPIN’s Product Quality Plans and New Product Development processes.
• Manage quality escalations and drive quality issue root cause/corrective action resolution.
• Support new product development builds at module and part suppliers.
• Perform periodic out of box audits of finished goods at module and part suppliers.
• Support suppliers in resolving technical product, yield, process, material or supplier quality issues.
• Track and Verify Supplier’s execution of SPIN approved Engineering Change Notices (ECN’s).
• Reviews/Audits Supplier Quality Control Plan OQC, Yield Bridge data and improvement actions during Mass Production.
• Provide verbal and written assessments of CM quality, top issues and continuous improvement initiatives.
• Participates in Early Field Feedback Failure (EFFA) process and coordinates improvement actions with the CM factories.

Qualifications

• Bachelor’s degree in Electrical, Mechanical, Manufacturing Engineering or equivalent.
• 15+ years of experience in high volume consumer electronics manufacturing or micro-mobility industry.
• Minimum 5+ years quality management experience.
• Certified Quality Manager, Six Sigma Black/Green Belt is preferred.
• Familiar with DOE, FMEA, SPC, Sampling Plans, Quality Control plans.
• Decisive and effective at issue tracking and resolution
• Solid interpersonal skills
• Excellent oral and written communication skills in Mandarin Chinese and English.
• Comfortable and experienced presenting technical information to management and executive stakeholders.