Closing Date: Friday 21st May
The OVO Group’s purpose is to drive progress towards net zero carbon living. To reach Plan Zero, we need everyone to come together - not just as customers buying energy, but as members with a common goal. As part of this ambitious plan, our goal is to become the ‘Leading Employer in the UK’ by 2030. If you think you could be the talent we’re looking for, then come and join the adventure!
Where in the world of OVO will I be working?
The OVO Group’s mission is to drive progress towards net zero carbon living. To reach zero, we need everyone to come together. Not as customers buying energy, but as members with a common goal. OVO Metering is at the heart of bringing Britain’s energy system into the 21st Century. Field Operations is an integral part in creating a smart energy system which will mean that our energy networks are run in a completely new way.
What will I be doing?
You’ll be working in the Quality Assurance and Change Delivery team looking at innovations and system enhancements for the Field Operations business, delivering excellent customer outcomes every day. This role includes all internal tooling, third party systems and interfaces as well as with other systems and products within the wider Ovo retail teams (inc. subsidiary companies within the Group). You will be the voice of the customer, ensuring changes meet quality standards and is considerate to any business or process areas.
Key Responsibilities
Is this the job for me?
Essential skills and experience:
The ideal candidate is customer obsessed, highly organized, works effectively with internal and external stakeholders and has the ability to shift gears at a moment's notice. They enjoy the challenges of developing and improving processes in a dynamic organisation. They have exceptional written and verbal communication skills, superior attention to detail, and the ability to prioritise their own schedule within a dynamic environment is imperative.
Ideally you will have:
From us you’ll get*
(*) Please note that certain benefits kick-in once you have passed probation which can be up to 6 months after your start date.
We want the best people
At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.
We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.
Learn more about working in the OVO family of companies on our careers page and Glassdoor. We’re also delighted to have received a Top Employers certificate in 2018, 2019 and 2020!