Dispatch and Warehouse Leader- Detroit, MI

almost 3 years ago
Full time role
Detroit, MI, US... more
Detroit, MI, US... more

Company

Spin provides your community with dockless scooter-share to get you where you need to gowhether you're commuting to work, going ...

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Job Description

About the Role

At Spin, we give people the Freedom to Move. Spin Mobility is an essential service that provides shared electric scooters in your area, enabling our customers easy access to safe, reliable transportation.

Our Market Operations team is looking for a Shift Lead who loves solving problems, thinking critically, and mentoring a high performing team. You will plan, monitor, and manage our fleet of electric scooters. This is a key position to meet goals and continuously improve Spin’s impact in the community.

We offer competitive pay, tenured raises, and full benefits for all full-time employees.

Responsibilities

  • Lead a team of drivers to accomplish shift goals
  • Coordinate daily tasks and rollout new products and features
  • Be a subject matter expert on Spin operations
  • Assist with scooter deployment and collection
  • Report performance to Operations Lead or Manager
  • Problem solve with other teams to resolve issues that arise
  • Support operations with fleet deployment and collection, as needed

Qualifications

  • Must be 21 years or older with two years of driving experience
  • Proficient computer user (systems, dashboards, and spreadsheets)
  • Ability to lift 50 lb scooters (with or without accommodation)
  • A valid driver's license
  • A smartphone and comfort multitasking with mobile apps

Highly Desired

  • Previous management or dispatch experience
  • Ability to multitask, organize, and prioritize issues
  • Action and results oriented
  • Ability to work multiple shifts, including
    weekends
  • Familiarity with local streets and neighborhoods

Benefits & Perks (Full-Time only)

  • PTO – Accrued Vacation & Sick
  • Cell Phone Stipend + Commuter Benefits
  • Medical (Cigna, HSA + Kaiser), Dental (Principle), + Vision (Principle)
  • Health Savings Account (HSA) + Flexible Spending Account (FSA)
  • Life Insurance (Lincoln Financial - Life/Travel/EAP + Short Term Disability Insurance
  • Discount on Avis Rental Cars (Business & Personal)
  • Discounts on Ford & Lincoln cars

About Spin

Spin is a fast-growing micromobility company committed to a world with clean air, livable cities, safe streets, and widespread access to convenient, affordable transportation. If you’re searching for a top-tier career where you can make a difference and dynamically collaborate within a creative, lively environment—Spin welcomes you!

We’re passionate about transportation and technology. The work we accomplish fulfills a sense of meaning and purpose, which goes beyond the traditional dimensions of a workplace. Our products and initiatives directly influence people’s lives, which is proven by our customers' feedback.

Founded in 2017, and now a subsidiary of Ford Motor Company, we have worked together with cities, campuses, community groups, and businesses to expand internationally. Even as we expand, we maintain the close feeling of a small business, with “fireside chats” chats led by our company’s founders, weekly OKR pop-up videos, music-infused presentations at our All Hands meetings, and more. During this time of working remotely, our creativity and shared goals have kept us united and bonded within our virtual community.

We are a diverse team of artists, engineers, designers, urban planners, policymakers, marketers, and operators. We believe in inclusivity and build powerful alliances to fulfill our goals and move our mission forward. Above all, we at Spin are connected by our values and #BeOrange spirit, which represents unity, purpose, passion, and creativity.

Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law.

Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at job_accommodations@spin.pm.

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