Service Supervisor, Vancouver

Why We’re Rad (about us): 
Rad Power Bikes, North America’s largest e-bike brand, is on a mission to get people riding radical electric bikes that are built for everything and priced for everyone. 
Our company is a driving force behind the ebike market expansion in North America, and we’re growing rapidly in Europe. At this rate we’ll more than double in size by the end of 2021, and we’re looking for RADICAL people to join our global teams: Responsible, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning.
We are seeking a Service Supervisor in our Showroom in Vancouver, BC to assemble & approve bikes for safety checks, as well as assist and supervise our Service department. If you like to problem solve, work with bikes, motors, etc. and want to help us build a world-class service department, we need you! 
Weekend availability is required. 

Why You’re Rad (about you):

• 4+ years of experience with bikes in a formal setting 
• Prior experience supervising mechanics and/or assemblers 
• Good communication skills, friendly attitude and interest in working with ebike consumers 
• Ability to work in a fast paced environment

Additional Requirements:

• Must be able to lift and move 50+ lb boxes on a regular basis
• Must be able to stand for long periods

You get bonus points for:

• Experience with electric bikes or vehicles 
• Prior experience working in a service department or customer-facing role

Had you been with us last month, the top 5 things you would have impacted are:

• Learned about the ebike industry to understand the products we offer on a technical level
• Partnered with our Service Manager on developing goals & metrics for success for our service department 
• Performed bicycle repairs, tuned & fit bikes for customers, and ensured that all safety checks were performed 
• Assisted with inventory management of materials, such as bike accessories, tools, spare parts, and other materials as needed 
• Helped to train more junior mechanics and ebike assemblers 
• Participated in local outreach events and related events with the sales team as needed 
• Maintained workshop organization and cleanliness

Working at Rad is built around our RADICAL values - we are:
Responsible to our environment, community, partners, and teamAccountable, we take ownership, bias to action, seek and provide feedbackDiverse, inclusive of experiences, backgrounds and skills, we value every voiceInnovators, we challenge ourselves and the status quo, we are originalCustomer driven, completely, we do the right thing for our ridersApproachable, kind, we collaborate and are always willing to helpLearners, we grow our skills, we are humble and seek to improve 
Does this sound like you? Please apply and join us! 
Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 
If you need assistance or an accommodation due to a disability, you may contact us at 800-939-0310 or jobs@radpowerbikes.com. 
Recruitment Agencies: Although we value the services you provide, at this time we are not leveraging external 3rd party recruitment resources for this search.  Should those needs change, we will seek your assistance directly.