Technical Administrator

The OVO Group’s purpose is to drive progress towards net zero carbon living. To reach Plan Zero, we need everyone to come together - not just as customers buying energy, but as members with a common goal. As part of this ambitious plan, our goal is to become the ‘Leading Employer in the UK’ by 2030. If you think you could be the talent we’re looking for, then come and join the adventure!

Where in the world of OVO will I be working? 

You will be working within Energy Solutions, a group business delivering Domestic Energy efficiency measures to properties as part of area-based initiative schemes across Scotland and England.

Measures are part funded via the mandatory Energy Company, also utilising other Energy Efficiency/Renewable funds to support Insulation, Heating and Renewable measures.

You’ll be working as part of the Operations team within Energy Solutions, providing administrative support and coordination in pre and post construction activity, ensuring measures can commence in line with client expectations, and with all compliance requirements.

The role will involve contractor and customer facing dialogue supporting other parts of the business in addition to Operations.

Promote exceptional service delivery throughout the supply chain and develop/maintain excellent working relationships with colleagues and customers alike.

Delivering a service, we can be proud of, you will contribute significantly to both Plan zero and support reduction of fuel poverty.

What will I be doing?

Working for operations, This is a varied administration role that includes normal administration duties alongside project coordination for multiple working sites and linking the operations and Technical departments to the other parts of SSE Energy Solutions.

The aim of the job is to ensure that all pre and post construction compliance activities are recorded and reported, weekly reports updated / summarised, all project reports are completed and disseminated to team members. The role is vital for linking the different business units in SSE ES together so that all parts of the business run smoothly. The role also has substantial ‘other duties’ involved.

Key Responsibilities

The role will include, but not be limited to the following responsibilities:

• Administration Duties including weekly reports, ensure these reports are accurate and reflect project status.
  
• Data Collection
  
• This is an important function of this role and it is to instruct, collate and update pre and post construction documents such as EPCs, from appointed 3r party contractors, also reporting on service level requirements/timelines.
  

Is this the job for me? 

• Understand and be fully conversant with Spreadsheets and able to input and navigate varied  reports, broad based IT knowledge is essential to the role for ‘live’ up to date reporting
• Needs to be aware of the different services offered by SSE ES and be able to answer questions on each one, e.g. External Wall Insulation, Air Source Heat pumps.

• Able to understand the needs of all parties in the SSE ES chain, from sales to operational staff and know what each needs for their function to be completed properly
• Understand and drill down progress reports 
• IT expert and able to use several different programmes and report effectively from each
• Face to face public skills attributes
• Keep records and have input into producing new type reports

Ideally you will have

• Ability to stay calm under pressure that comes from several different avenue’s
• Keen eye for detail
• Effective communicator at all levels from individual members of the public to chief
• Flexible approach to work and able to respond to ‘call to arms’ immediately
• Customer care and able to deal with ‘difficult’ customers

From us you’ll get* 

• 5% matched employer contribution to your pension
• 25 days holiday + 1 for your birthday
• And many more... 

(*) Please note that certain benefits kick-in once you have passed probation which can be up to 6 months after your start date.

We want the best people 

At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.

We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.

Learn more about working in the OVO family of companies on our careers page and Glassdoor. We’re also delighted to have received a Top Employers certificate in 2018, 2019 and 2020!