Senior Data Center Technician

  • Cruise
  • San Francisco, CA
  • May 16, 2021

Job Description

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.

If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.

Job Description

We are looking for a highly skilled DC Technician to ensure that our data center and server room infrastructure performs effectively. In this role, your duties will include installing and upgrading system components, as well as providing outstanding network support! You will also be required to perform maintenance and repairs on servers, network equipment and asset management. Leading initiatives that up-level DC Operations program to a DCOS-5 optimized level will be a critical component of this role!

To ensure success, you should exhibit extensive experience in ensuring positive efficiency of infrastructure. Outstanding Data Center Technicians take proactive measures to prevent loss of data and damage to networks. Track record of leading technical projects as a directly responsible individual or critical supporting resource.


We perform preventative maintenance servers and network equipment. Supervise and respond to server and network issues. Running hardware diagnostics and replacing failing parts in a timely manner. Participate in infrastructure buildout projects. Upgrade internal system components, such as CPUs, memory, hard drives, and network cables. Detailing processes and keeping event logs. Own infrastructure asset audits and inventory management. Identify, document and deliver datacenter operations, service level objectives, agreements and indicators.


  • Experience working in Datacenter Operations for 5+ years
  • CompTIA Server Plus, CompTIA Network+, or CCNA certification or Equivalent work experience
  • Data technicians stand and crawl, duck, kneel, lift and move up to 40 pounds over short distances.
  • In-depth knowledge of data center environments, servers, and infrastructure
  • Experience installing, monitoring, and maintaining data center equipment
  • Outstanding ability to work as part of a team, provide Datacenter Operations support, and resolve errors
  • Ability to keep up with advancements in data center infrastructure and technologies
  • Proficiency in detailing network processes
  • We appreciate outstanding interpersonal skills
  • Willingness to respond to network and server errors after hours
  • Mentoring colleagues and maturing the program

Why Cruise?

  • Our benefits are here to support the whole you:
    • Competitive salary and benefits 
    • 401(k) Cruise matching program 
    • Medical / dental / vision, AD+D and Life
    • One Medical membership
    • Flexible vacation and company paid holidays
    • Healthy meals and snacks provided for non-remote employees
    • Paid parental leave
    • Fertility Benefits 
    • Dependent Care Flexible Spending Account, subsidized by Cruise
    • Flexible Spending Account 
    • Monthly wellness stipend
    • Pre-tax Commuter Benefit Plan for non-remote employees
  • We’re Remote Friendly
    • We believe that your value to the team can be provided at a Cruise office or from the comfort of your home. Depending on your function, enjoy the flexibility of remote work and join our growing community of remote employees in the continental United States.
  • We’re Integrated
    • Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.
  • We’re Funded
    • GM, Honda, Microsoft, SoftBank, & T. Rowe Price, have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.
  • We’re Independent
    • We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it.
  • We’re Vested
    • You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow.

Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. 

We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.

Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email

We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.

Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

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Electric Cars

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