Client Success Manager

almost 3 years ago
Full time role
Seattle, WA, US... more
Seattle, WA, US... more

Company

Omnidian's award-winning teams have been protecting the large-scale residential solar portfolios of our Fortune 1000 clients and today we are ...

View Company Profile

Job Description

About Omnidian
Omnidian is building a more sustainable future for the planet. We assure that IoT-enabled distributed energy assets perform at their best through our passionate teams, our innovative technology, and by creating an amazing customer experience. We're a well-funded, growth-stage company offering the potential for enormous impact, both on our products and on the world.
The RoleOur dealer’s success is your success! You are a high-energy, motivated, and organized individual who seeks to understand our customer’s needs and solve their pain! You are a friction hunter when it comes to process. Your primary goal is to delight our dealers and solve problems in a creative, timely, and collaborative manner! You take a team wins-based approach to success.   
What You’ll DoAt Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you and your teammates.  As a Client Success Manager, you lead onboarding, sales, and operations trainings for new dealers across multiple product lines. You support ongoing marketing efforts for dealer relationships and you measure your success by dealer satisfaction. You work closely with counterparts on the sales team and across the organization. Reporting and metrics are your obsession for managing fruitful dealer relationships. Ongoing relationship building and management is an area you are comfortable and excel in! 
Experience You’ll NeedDirect Experience working with clientsPresentation / public speaking skills Problem-solvingSolar Experience  Metric ReportingAsana knowledge Excel experienceFamiliarity with Salesforce Domo experience a plus.
Who You AreYou are proactive and take initiative to complete your work and solve problems. You are a people person and excel at public speaking. You are methodical about planning and managing your schedule. Your friends describe you as someone who always follows through on commitments. Collaborating cross-departmentally, process building, and implementation excites you! You are both resilient, adaptable, and can solve problems in real-time. You embody integrity, honesty, and enthusiasm. You treat people with respect and expect the same in return. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices as well as our office culture reflects this value.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Omnidian is an equal opportunity employer.  We are committed to diversity in the workplace.  We make employment decisions on the basis of merit and business need.  We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.

Similar jobs





Omnidian's award-winning teams have been protecting the large-scale residential solar portfolios of our Fortune 1000 clients and today we are ...

View Company Profile

Similar jobs