Operations Associate

  • Bird
  • Santa Monica, CA
  • Jun 05, 2021

Job Description

Who Is Bird

Bird is a global team guided by a shared vision: to make cities more livable through safe, sustainable electric mobility. From our first e-scooter ride in 2017 to the thousands of rides taking place every day, our passionate team and award winning custom vehicles have helped riders complete hundreds of millions of carbon-free trips in more than 150 cities around the world. And we're just getting started.

Responsibilities

  • Drive the vision and execution of world class operations within your city
  • Directly manage local service staff, and oversee local warehouse operations
  • Work closely with other members of the Bird team, measure the impact and efficiency of processes while identifying news ways to create value to the business
  • Develop local services or programs customized to your city that support other teams at Bird; scale best practices that are incubated from test to global implementation
  • Oversee business performance reporting and own strategic content distribution to executive leadership
  • Engage in zone design and plan and assign daily activities within each to optimize performance
  • Be a hard-working multi-tasker, supporting teams in multiple locations. You’ll be one of the go to people when the business requires solutions to fire drills.
  • Be a motivator for the team and provide leadership during response situations

Requirements

  • Minimum of 1-2 years of experience
  • Project management experience and proven ability to deliver results
  • Be a down-to-earth team player who can balance attention to detail with swift execution – we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength
  • Explorer – the ability to self-serve, investigate and get the data required will make you much more effective in this role
  • A “get it done” attitude – bias toward action, great collaboration and master disambiguation – constantly pushing toward clarity and delivery
  • Willingness to get your hands dirty, get in the field, and lead by example
  • Ability to people manage the local on-the-ground staff
  • Strong Excel / data management / Powerpoint skills

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up

We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge. We also offer a generous employer-paid healthcare coverage, on-demand doctor visits, childcare support, a pre-tax commuter account for mass transit or parking, a wellness stipend, and more.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.

Organization Type

Company

Organization Size

501-1000

Sectors

Transportation

Drawdown solutions

Electric Bikes

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