B2B Business Operations Senior Associate

Founded in Sydney in 2017, Zoomo is leading the world at providing utility e-bikes and after market servicing. We’re a fast growing tech start up with a global footprint across Australia, the US and the UK. We are doubling in size every 6 months!

Our Purpose? We are transitioning billions of urban miles from bikes, cars and trucks to smart e-bikes. eBikes are more efficient, more sustainable and now, easily accessible.

Our Values? We move fast and score goals. We seek honest feedback. And we respect the individual.

The B2B Business Operations Manager will be responsible for supporting the Head of European Expansion into starting and building the B2B business in France. This role will drive on B2B strategy, execute operations, expansion throughout France and managing strategic accounts to ensure the long-term success of our B2B clients. No job should be too small - running across the city to help a customer with a technical problem, or too big - negotiating ‘000 fleet contracts with the world's largest logistics players - Amazon, DHL - and unicorn startups in the on-demand food and grocery delivery space. This is an exciting opportunity to be at the heart of the fast-moving grocery and last-mile delivery space in Europe and for you to join a rocketship startup at the start of its hypergrowth story launching in a new continent!

You will apply your experience in operations, account management, partnerships, and growth strategy, to help drive growth in France. As a data-driven, flexible and creative individual, you'll support the strategy and execution of the expansion strategy in France, working closely with central teams on everything from operations, pricing and customer experience to product structure and hardware choices.

You should be comfortable working in a fast growth start-up and being able to independently be responsible for achieving major milestones like launching new products, and building our operations infrastructure, as well as generating revenue for the business.

Requirements

• 2-3+ years of relevant experience in setting up operations and selling products and services into new markets
• Experience selling to restaurant chains and/or last mile logistics companies is preferred
• Start-up experience is valuable
• Fluent in French and English
• Ability to take initiative in a constantly changing work environment
• Experience in creating and optimizing processes
• Exceptional communication and organizational skills, both within Zoomo and with external accounts. Able to communicate and listen effectively; great written, verbal and presentation skills
• Self-starter mentality. Excited by a growth environment and willing to try new strategies while keeping the focus on achieving results. Focus on getting things done without needing to rely on established processes
• Analytical thinking. Data-driven mentality and strong business judgment. Able to roll up your sleeves and analyze the data and pull key insights
• Strong interpersonal skills. Able to build and manage strong relationships with their team, cross-functional colleagues, and external partners
• Alignment with Zoomo's vision and purpose

This job is for you if:

• You are a proactive and passionate self-starter with bias towards action and constant prioritization
• You have a track record of 'getting things done'. You know when you have enough insight to make-a-call and apply the 80/20 rule for rapid, high-quality decisions
• You are analytical, able to 'think big' as well as execute 'on-the-fly'
• You are a strategic thinker, you are always one step ahead when thinking about the impact of the changes
• You are an adaptable fixer. Enthusiastic, flexible & adaptable, you remove barriers and bottlenecks via facilitation, creativity & resourcefulness
• You are a builder. Structuring from scrath processes, approaches, tools and change methodologies is easy for you
• You are inquisitive, infectiously curious, thoughtful and happy to question the status-quo
• You have fun and enjoy working in a collaborative environment.

Benefits

We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, ground breaking technology, barriers to overcome, problems to pursue. Do you want to be part of a huge growth story, lead the charge and smash through barriers? Do you get your energy from seeing the direct impact of your work on customers who need our solution? If so, we want to talk to you!

At Zoomo, we offer:
The chance to be part of an organisation in hyper-growth mode with plenty of opportunity for personal development

• Flexible workplace with a team of extraordinary, motivated and fun co-workers
• Autonomy and ownership of the work you do, with flexible hours
• The full support of an experienced management team in helping you meet your targets and your professional development goals via daily contact, weekly check-ins, in-person workshops, etc.
• Comprehensive remuneration package and benefits
• Tech Budget