ev.energy is a technology company on a mission to decarbonize mobility. Recently named “World’s Best Energy Start-up,” we are a ...View Company Profile
ev.energy is a technology company on a mission to decarbonize transportation. Recently named “World’s Best Energy Start-up,” we are a diverse and fully-remote team of 70 working on an industry-leading algorithm that obtains real-time data from utilities to charge electric vehicles with the cheapest, greenest energy available while supporting the long-term stability and resilience of the power grid. We are a Certified B Corp™ that operates a smart-charging algorithm that dynamically aligns EV charging with intermittent low-carbon electricity, reducing carbon emissions from grid electricity by as much as 70%.
Following a number of major contract wins, we are looking for a Customer Success Advocate to support the delivery and execution of the largest residential EV charging program in the United States. Reporting directly to the Head of Customer Success and working closely with the Head of North America and his team, you will offer front-line support to residential EV drivers enrolling and participating in two major utility programs in Hawaii and New York.
As part of an initiative to offer 24/7 coverage to our EV drivers across the world, the working hours for this role will be 1pm - 9pm Hawaiian time, Monday-Friday.
What will you be doing?
What are we looking for?
If you don’t meet all of the above job requirements, please apply anyway! We would love to hear from people from all backgrounds and may be able to tailor the role around your abilities and experience. We value applicants from non-traditional backgrounds, startup or tech experience is not a prerequisite.
How will we support you?
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are transparent about salaries internally - this role pays up to 58,600 USD per year as well as equity, 401k, health insurance and generous annual leave.