Accounts Receivable and Collections Specialist

Company Description:

Fueled by an innovative drive and a deep understanding of the soil microbiome, Pivot Bio is pioneering game-changing advances in agriculture. Our first commercial product harnesses the power of naturally-occurring microbes to provide nutrients to crops. We are dedicated to providing new sustainable ways for farmers to improve yield as they work to help feed the world’s growing population. Read/Hear more about Pivot Bio on OneZero or CNN.

Position: A/R & Collections Specialist, Ames, Iowa Office

The A/R & Collections Specialist is an integral role within the Finance organization responsible for processing the day-to-day sales transactions of the business under the direction of the Controller. The A/R & Collections Specialist provides administrative and accounting support through their expertise in managing invoicing and customer collections. The role will work cross-functionally with other departments and will have the opportunity to drive process improvements in a rapidly changing environment.

Responsibilities:

• Primary liaison between finance team and customer facing departments
• Responsible for invoicing high volume of customers at specified times throughout the year
• Timely processing of check and credit card transactions on open invoices
• Updates A/R customer balances to reflect change orders, cancellations and returns
• Researches and reconciles customer accounts to resolve account discrepancies
• Ability to resolve complex and escalated issues
• Helps design collection workflows in accordance with business rules and agreed upon strategic priorities
• Supports and monitors ongoing collection efforts by the customer success team by responding timely to customer related inquiries and providing data as needed
• Generates weekly A/R reports reports and sends to customer success team for upload into sales platform
• Ability to streamline, iterate and improve invoicing process when changes are made in the sales funnel that impact the timing of billings and customer incentives
• Performs troubleshooting of invoice uploads into the CRM to confirm data integrity between accounting and sales system
• Support accounting activities as needed and other ad hoc request

Ideal Qualifications and Experience

• Outstanding communication, organization, and multi-tasking skills
• High level of accuracy and strong attention to detail
• Has proficient knowledge of commonly used A/R and collections concepts, practices, and procedures
• Ability to work independently and exercise initiative to define and resolve problems
• An associate's degree in business/accounting/finance or related field is required and at least 1-3 years of previous work experience in billing/accounts receivable
• Experience with accounting systems required. Netsuite, QuickBooks a plus
• Proficiency in Excel
• Displayed sense of ownership in relation to attitude and actions, assignments and event outcomes
• Must be flexible, able to easily adapt, and be motivated by constant change

What we offer:

• Competitive package in a disruptive startup
• Stock options
• Health/Dental/Vision insurance with employer-paid premiums
• Life, Short Term and Long Term Disability policies
• Employee Assistance Program with free referrals and discounts
• 401(k) plan, 3% Match
• Commuter benefits
• Annual Training & Development support
• Flexible vacation policy with a generous holiday schedule
• Exciting opportunity to work with a talented and fun team