E-Commerce Associate

London, United Kingdom
5 days ago
Full time role

Job Description


At Zoomo, our vision is to decarbonise the last-mile delivery space. Whilst growing to be the world leader in providing e-bikes for commercial use, we remain focussed on enhancing the rider’s experience for our customers.

Expect to join a fast-paced and supportive environment where opportunities are big and career development important. Zoomers represent over 20 nationalities and our leadership team originates from 8 different cultural backgrounds. You could be working with an ex-scuba instructor and master bakers on one day and an ex-professional basketball player and a rave enthusiast on another. If there is something different about you, you will fit right in.


By using e-bikes instead of polluting alternatives, we’ve helped our customers reduce their carbon emissions by millions of tonnes over the last three years. However, to fully realise the sustainability potential of our business, it’s important we develop an environmentally conscious path for our e-bikes once they’ve left customer fleets. To this end, in 2023 we will be building a secondary marketplace for our vehicles, predominantly online.

Reporting to the Senior Marketing Manager, we’re looking for a sharp, motivated E-commerce Associate to work closely with our operations team and help set up our distribution network, establish logistical processes, run sales and marketing initiatives, track success, and coordinate the day-to-day running of the programme.

We are looking for a driven, entrepreneurial, and dynamic E-commerce Manager to lead this programme and unlock the next big opportunity for our business. The role will cover the refurbished vehicle sales programme from end to end, including helping to design and execute our sales and marketing strategy.

If you’re someone who loves a challenge and wants the opportunity to build our business in a brand new area, then this could be the role for you!


  • Identify opportunities: Understand our competitive landscape, identify and prioritize opportunities for improvement and growth
  • Build: Design, build, and optimize our sales framework and offerings, from ideation to execution
  • Marketing and Sales: Experience in a growth and sales generating role, familiar with key principles of DTC marketing
  • Creativity: Comfortable writing website and ad copy. Experience creating online video assets, Canva or Photoshop is a bonus.
  • Project management: Manage the day-to-day running of the programme, coordinating with logistics and retail teams to make sure everything runs smoothly
  • Stakeholder management: Build strong relationships with everyone from operations and logistics to marketing and commercial teams, while inspiring and motivating frontline sales teams to hit sales goals


  • 2-4+ years of programme or project management, continuous improvement, or DTC sales management experience
  • E-commerce and online retail are in your DNA. You have experience optimising Shopify sites, managing SEM integrations, and building Instagram marketplaces.
  • You have a hacky, creative mind - you think laterally about problem-solving, and have the confidence to follow unconventional paths in order to achieve your goals
  • Scoring goals is one of our values. You have a track record of tapping into your competitive nature and are relentless about winning, fast.
  • You have a bias towards action. You are able to move fast without taking a shortcut
  • You thrive in fast-paced environments - you are organised and manage your time effectively under strict timelines
  • Detail-oriented - you have high attention to detail and measuring success
  • Demonstrated ability to maintain a positive can-do attitude and healthy working relationships
  • Experience in B2C sales, ideally with eBay, gumtree, Facebook marketplace and other selling platforms
  • marketplace and other selling platforms


  • At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in growth mode with plenty of opportunities for personal development, including
  • A competitive salary
  • Flexible working with a team of extraordinary, motivated and fun co-workers
  • Autonomy and ownership of the work you do
  • Monthly team outings & events
  • Complimentary e-bike
  • Global fun with a team spread from Australia, United States, Philippines, France & MORE!
  • Working at a well-funded start-up with a strong leadership team and global presence
  • The chance to be part of an organisation in growth with plenty of opportunity for personal development
  • The full support of an experienced management team in helping you meet your targets and your professional goals
  • The chance to be part of a close-knit team that is committed to making a positive change towards a sustainable world