Social Media Manager

almost 3 years ago
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Job Description

About Imperfect

Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.

We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!

We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!

About the Role:

Imperfect is seeking a savvy social media professional to engage and grow Imperfect’s community across social media channels. The ideal candidate is someone who is not only passionate about food, sustainability, and Imperfect’s impact, but also understands the power of social media and delivering delightful brand experiences across platforms. We have a solid presence across channels (over 400K followers on IG!) that we're looking to cultivate and enrich. As the Social Media Manager, you will fine-tune and manage Imperfect's social media efforts in order to increase our acquisition and awareness efforts.

Responsibilties:

  • Support the Sr. Manager, Brand Comms & Content in honing social strategy
  • Lead content development process for social channels, emphasizing channel-native concepts, briefing the creative team, and producing content as necessary
  • Manage social media accounts and tools and execute and optimize publishing
  • Define, report and analyze metrics to formulate data-driven insights to guide and optimize social media strategy
  • Partner with PR & Partnerships team to help identify, manage, and amplify influencer partnerships, offer innovative ideas for activating partnerships on social media, and maximize press hits 
  • Partner with Customer Care to support and mentor Social Engagement Team on community management strategy, tone, responses, and trends in audience interaction
  • Partner with HR to develop employee social media engagement strategy
  • Stay up to date on platform updates, industry trends, best practices, competitive research, and early adopter opportunities
  • Other duties as assigned

Skills & Qualifications:

  • 4–5 years of direct social media experience
  • Bachelor’s degree in communications, journalism, English, or equivalent experience
  • Experience building and executing innovative social media strategies and campaigns across all channels
  • Food, CPG, start-up, and/or e-commerce experience preferred
  • Experience in content creation preferred, particularly short form video
  • Experience managing influencer partnerships preferred
  • Outstanding writing, grammar, and copy editing skills tailored for social content
  • Proficient in social media publishing, measurement tools, data analysis, and reporting
  • Confident using Google Suite including Google Sheets

About You:

  • Outstanding interpersonal and communication skills
  • Innovative problem solver with a finger on the pulse of cultural trends
  • Organized with outstanding attention to detail
  • Able to prioritize and manage multiple projects without close supervision
  • Strong grasp of storytelling and brand voice
  • Comfortable creating content, both on your own and with the help of a team
  • Able to drive strategy based on data and insights
  • A valued teammate who can effectively collaborate across departments
  • Passionate about our mission to eliminate food waste and create a better food system for everyone

Details of the Position:

  • Full-time exempt position, reporting to the Sr. Manager of Brand Communications and Content 
  • Position is remote, preference to be based in the San Francisco Bay Area
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!

Physical Requirements:

  • Sedentary work; involves sitting most of the time
  • Occasional movement around the office may be necessary
  • Regular work with computers, including keyboards, mouses, and screens
  • Regular use of mobile devices, including smartphones and tablets
  • Ability to lift/push/pull up to 20-30 pounds
Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

How we are protecting employees from COVID-19

At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.

We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.

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