Business Systems Analyst

almost 3 years ago
Full time role
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Job Description

About Imperfect

Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.

We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!

We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!

About The Role

As a Business Systems Analyst for NetSuite, you will be the subject matter expert on our key financial systems. You’ll work closely with partners throughout the company to initiate, scope and deliver on large and complex projects, as well as day-to-day maintenance to ensure our business runs smoothly. You’ll play a key role in determining the system architecture in an important area of our rapidly growing business.

This role reports to the CTO.

Responsibilities

  • Collaborate effectively with key stakeholders across Finance, IT, Operations, Engineering, and more to solve key business challenges through implementing best practices involving process change, configuration, and customization.
  • Facilitate and lead cross-functional requirement discovery to elicit, document, and analyze business requirements and functional specs.
  • Identify unspoken/conflicting requirements and drive meaningful change even going against the grain (as needed).
  • Drive design and system configuration within NetSuite and other adjacent systems.
  • Prepare and review documentation for current processes, pain points, and assumptions for finance systems and continuously identify gaps and opportunities for automation projects that will streamline workflows and processes within accounting.
  • Manage projects and requested changes to NetSuite, including gathering requirements, adjusting priorities, partnering with internal stakeholders and external contractors, and communicating status along the way.
  • Partnering with IT, lead the ongoing administration of NetSuite -- create/modify user roles and permissions, item configuration, workflows, custom fields, custom records, dashboards, advanced templates, etc.
  • Maintain our critical business systems: coordinate system upgrade activity, respond to issues and incidents and provide day-to-day administration of the critical business systems that drive our 24/7 operations.
  • Partner effectively with external contractors, reviewing their work and ensuring they deliver the expected outcome on the specified timeline.

Qualifications

  • A high level of expertise with NetSuite demonstrated through past experience.
  • Experience with designing and supporting integrations between NetSuite and other business systems like Salesforce, Manhattan WMS, etc.
  • Strong understanding of key financial and operational processes.
  • Able to handle ambiguity and work effectively in a fast paced and fluid environment.
  • Fantastic written and oral communication.
  • A customer-focused mindset with the ability to understand business needs and translate those to technical solutions.
  • A pragmatic, customer-centric approach to problem solving.

Details of Position

  • Full-time, exempt position reports to the CTO and is available immediately
  • Candidate can be remotely located within the US
  • Salary and stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account
  • Salary Estimate: $100,000 - $140,000
  • The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.

Physical Requirements

  • Sedentary work; involves sitting most of the time
  • Occasional movement around the office may be necessary
  • Regular work with computers, including keyboards, mouses, and screens
Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

How we are protecting employees from COVID-19

At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.

We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.

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