Director of Vendor Compliance
over 2 years ago
Full time role
Overland Park, KS, US
Overland Park, KS, US
Job Description
About Imperfect
Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.
We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!
We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!
About the Role:
Imperfect is building a Vendor Compliance team to centralize and manage all aspects of vendor governance, ensuring supplier products adhere to our quality requirements. The Director of Vendor Compliance will lead the development and enhancement of internal procedures, including implementing technology and workflow, to achieve a streamlined and modern risk assessment methodology.
Responsibilities:
- Establish the vision and organizational framework for a comprehensive vendor compliance program
- Review and establish vendor agreements in regards to on-time performance, product quality, and operational KPIs
- Establish a framework for supplier data monitoring, contract enforcement, and execution of site and process audits for new and existing suppliers
- Ensure that all critical supplier processes are established and under control through the use of capability analysis, risk management, and monitoring systems
- Establish a robust system for non-conformance and resolution with an emphasis on closed-loop root cause and corrective actions
- Undertake ongoing monitoring of vendors to safeguard against reputational, financial & fraud-related risks
- Partner with supply chain leaders to set measurable improvement targets for critical suppliers and participate in critical supplier reviews on a regular cadence
- Work with Field Quality and Finance teams to create a pipeline for tracking supplier defects and performing chargebacks
- Develop communications for internal circulation regarding vendor process enhancements
- Serve as the point person in the development and implementation of the vendor compliance program
Skills & Qualifications:
- 5 -8 years experience in Compliance leadership roles
- Thorough knowledge of Compliance Management systems, statistical analysis, and establishing a vendor compliance program
- Demonstrated experience in developing strategy and ensuring budgetary alignment
- Proven experience in providing service to internal stakeholders to achieve successful outcomes
- Excellent oral and written communication skills as well as excellent presentation skills with the ability to conduct presentations comfortably to large and diverse audiences
- Strong relationship building and interpersonal skills, and attention to detail
- Able to handle multiple tasks and shifting priorities
- Experienced user of Google Suite. Advanced Excel proficiency is a plus
About You:
- You understand the art of nuance and have the ability to align other functional leaders and teams around vision. Confident in presenting to executives on fast-moving programs
- Changemaker with a bias for positive action
- Team player and highly motivated to make a difference
- Demonstrated capability for problem-solving, decision making, sound judgment, assertiveness
- Flexible and agile; able to pivot to changing circumstances and business demands
- Self-motivated & self-sufficient
- You’re passionate about our mission to eliminate food waste and create a better food system for all
Details of the Position:
- Full-time, exempt position reporting to the COO
- This role is not 100% remote and must be able to frequently commute to one of these locations: Los Angeles, CA; Northlake, IL; or Hanover, MD
- Domestic travel required
- Salary and employee stock options commensurate with experience
- Competitive benefits package includes healthcare, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account
Physical Requirements:
- Ability to walk, bend, squat, climb, reach, and
- to lift/push/pull up to 50 pounds
- Sedentary work; involves sitting most of the time
- Occasional movement around the office may be necessary
- Regular work with computers, including keyboards, mouses, and screens
- Regular use of mobile devices, including smartphones and tablets
- Able to work in cold temperatures in a refrigerated environment
- Exposure to all types of weather conditions
- Domestic travel as necessary
Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
How we are protecting employees from COVID-19
At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.
We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.
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